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The Reef Playacar Beach Resort

Paseo Xaman - Ha, Playacar, Playa del Carmen, Quintana Roo

+52 984 873 4120

per night


based on 1,504 reviews

About The Reef Playacar Beach Resort, Playa del Carmen

Value for money

The Reef Playacar provides 5-star accommodation in Playa del Carmen. It also offers an all-inclusive meal plan, a Jacuzzi and a heated pool. A variety of personalized services are available for guests of The Reef Playacar, such as a concierge, a currency exchange and babysitting/child services. Tennis courts and a billiard room are also available on site. The rooms at the resort have a refrigerator, an in-room safe and bottled water. They are air conditioned and offer wireless internet access, ironing facilities and a ceiling fan. The Reef Playacar's restaurant provides the added convenience of on-site dining, with a variety of Italian meals on offer. Guests are invited to enjoy a beverage on the bar's terrace. The resort is a convenient place to explore Xcaret Eco Theme Park and 5th Avenue, as well as everything the local area has to offer. Playa del Carmen Maritime Terminal is within a 30-minute walk.

The Reef Playacar Beach Resort photos

The Reef Playacar Beach Resort room price & deals

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Standard Rooms - Lake view


$78 totalTrip.com
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Superior Rooms - City view


$155 totalSnaptravel
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Double Rooms - Ocean view


$173 totallastminute.com
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Other Rooms - Courtyard view


$96 totalAgoda.com
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Resort Amenities & Facilities

  • Water sport facilities (on site)
  • Snorkeling
  • Beachfront
  • Outdoor pool
  • Spa and wellness center
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Bicycle rental
  • Tennis

Health and safety

  • Daily housekeeping
  • Contactless check-in/check-out
  • Face masks for guests available
  • Physical distancing in dining areas
  • Physical distancing rules
  • Property is cleaned by professional cleaning companies
  • Process in place to check health of guests
  • Hand sanitizer in guest accommodation and key areas
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Use of cleaning chemicals that are effective against coronavirus
  • 24-hour security
  • Guest accommodation is disinfected between stays
  • Guest accommodation sealed after cleaning
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Delivered food is securely covered
  • Guests can opt-out of accommodation cleaning
  • Staff follow all safety protocols as directed by local authorities
  • First-aid kit
  • Thermometers for guests provided by property
  • Safe

Services and conveniences

  • ATM on-site
  • Business center
  • Wake-up service
  • Car rental
  • Concierge service
  • Entertainment staff
  • Currency exchange on-site
  • Hammam (Turkish bath)
  • Meeting/Banquet facilities
  • Tour desk
  • Key card access
  • 24hr front desk
  • Conference rooms
  • Wedding services
  • Ticket service
  • Safety deposit box
  • Bottle of water

Things to do

  • Gift shop
  • Shops (on site)
  • Bicycle rental
  • Fishing
  • Golf
  • Canoeing
  • Cycling
  • Scuba diving
  • Diving
  • Snorkeling
  • Evening entertainment
  • Karaoke
  • Table tennis
  • Pool table
  • Water sport facilities (on site)
  • Windsurfing


  • Wi-Fi available in all areas
  • Internet
  • Fan
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Air-conditioned
  • Free Wi-Fi
  • Towels
  • Shampoo
  • Body soap
  • Trash cans
  • Conditioner

Pool and spa

  • Spa
  • Hot tub
  • Outdoor pool
  • Pool towels
  • Pool with a view
  • Spa and wellness center
  • Massage
  • Pool bar


  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Coffee shop
  • Minibar
  • Snack bar
  • Refrigerator
  • Coffee machine


  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Shower
  • Toilet
  • Toilet paper


  • Family rooms
  • Garden view
  • Storage available
  • Beachfront
  • Telephone
  • Tile/marble floor


  • Outdoor furniture
  • Garden
  • Terrace/Patio
  • Beach towels
  • Balcony

Parking and transportation

  • Airport shuttle (surcharge)
  • Free parking
  • Private parking
  • Shuttle service (additional charge)

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • Radio
  • TV

Accessibility and suitability

  • Multi-lingual staff
  • No smoking
  • Designated smoking area
  • Increased accessibility

Family friendly

  • Babysitting or child care
  • Child pool
  • Kid-friendly buffet
  • Kids' club


  • Laundry facilities
  • Laundry service
  • Iron and ironing board


  • Aerobics
  • Fitness center
  • Tennis


  • Alarm clock
  • Wardrobe or closet


  • Computer use available

Places of interest near The Reef Playacar Beach Resort

Attractions in Playa del Carmen, Mexico curated by momondo

The Reef Playacar Beach Resort location: Paseo Xaman - Ha, Playacar, Playa del Carmen, Quintana Roo


Playacar Golf Club0.1 mi
Playa principal de Playa del Carmen1.2 mi
Xcaret Park3.1 mi
Playa Maroma11.6 mi

Restaurants and Cafés

Ventanas at Royal Hideaway Playacar0.3 mi
ArtHumus0.6 mi
Sundowner Yacht Club0.7 mi
Sushi Itto - Paseo del Carmen0.8 mi

The Reef Playacar Beach Resort Reviews

GreatBased on 1504 verified guest reviews

Pros +
  • Staff was friendly and welcoming. (in 65 reviews)
  • Absolutely fabulous beach front. (in 59 reviews)
  • Great selection and quality food. (in 47 reviews)
Cons -
  • "Customer, food and service very poor" (in 41 reviews)
  • The jungle effect! (in 4 reviews)
  • Beds where hard. (in 3 reviews)

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The Reef Playacar Beach Resort room booking info

Check in/Check out

Check in anytime after 3:00 PM, check out anytime before 12:00 PM


Cancellation/prepayment policies vary by room type and provider.

Frequently asked questions

  • 4 star hotels in Playa del Carmen typically cost $241/night, but The Reef Playacar Beach Resort is typically available for $142/night, and is rated equally to its competitors.

  • If you're looking to go directly from Cancún to The Reef Playacar Beach Resort, expect a 1h 36min drive as they are around 32.2 mi apart.

  • If you intend on renting a car to travel from Cancún to the hotel, you will have peace of mind knowing that The Reef Playacar Beach Resort offers parking on site. Car rentals in the area typically go for $11/day for a base model rental. Another more common option is to just take a taxi or rideshare service from the airport to The Reef Playacar Beach Resort. The nearest airport to the hotel is Cancún.

  • The Reef Playacar Beach Resort does have a restaurant on site that guests and non-guests can use. Ask the front desk for kitchen hours or call The Reef Playacar Beach Resort at +52 984 873 4120.

  • Yes, The Reef Playacar Beach Resort has a pool that customers can use. Typically, hotel pools have restrictions based on the time of day so be sure to speak to the front desk before using the pool.

  • When staying at The Reef Playacar Beach Resort there is just 1.1 mi between you and Playa del Carmen city center. While making your way to the center of Playa del Carmen, you should plan to visit Xcaret Park, along with all the shops and restaurants.

  • If you have questions or concerns about your stay at The Reef Playacar Beach Resort, call +52 984 873 4120 to speak with a front desk representative.

  • Yes, The Reef Playacar Beach Resort has Wi-Fi available to hotel guests.

  • There is a fitness center available to The Reef Playacar Beach Resort guests.

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