Hero photo

Nairobi Serena Hotel

Kenyatta Avenue, Po Box 46302, Nairobi

+254 202 822 000
$209
Rate

per night

8.5
Great

based on 87 reviews

Thu 10/28
Fri 10/29

About Nairobi Serena Hotel, Nairobi

Cleanliness
9.1
Comfort
8.9
Location
8.8
Services
8.7
Staff
8.8
Value for money
7.9

Situated in Nairobi, Nairobi Serena Hotel is within walking distance of Nairobi NV Park and offers a Jacuzzi, an outdoor pool and free Wi-Fi. It provides a gym, as well as a coffee bar, a sauna and 24-hour room service. There are a variety of facilities available to guests of the hotel, including an express check-in and check-out feature, an executive floor and meeting facilities. It offers child-minding services, a currency exchange and a reception that operates 24 hours a day. Nairobi Serena Hotel's 183 contemporary rooms provide a mini bar, plus all the essentials for an enjoyable stay. The hotel features a convenient café, perfect for those wanting a meal without leaving the property. Guests can enjoy a beverage on the bar's terrace. There is also the added advantage of an on-site restaurant. Nairobi Serena Hotel is within a 30-minute walk of Nairobi Railway Station. There is also the added convenience of many nearby restaurants and cafés.


Nairobi Serena Hotel photos


Nairobi Serena Hotel room price & deals

Thu 10/28
Fri 10/29
Thu 10/28
Fri 10/29
Show deals with

Is it really the cheapest?

We search major booking sites and individual hotels so you can compare the best deals on Nairobi Serena Hotel rooms.

Deluxe Rooms - Harbor view
Agoda.com

$209/night

$209 totalAgoda.com
View Deal
Luxury Rooms - Panoramic view
Snaptravel

$285/night

$285 totalSnaptravel
View Deal

Hotel Amenities & Facilities

  • Outdoor pool
  • Spa and wellness center
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee shop
  • Free parking

General

  • Garden view
  • Landmark view
  • Newspapers
  • Storage available
  • Seating area
  • Slippers
  • Sofa
  • Soundproof rooms
  • Soundproofing
  • Bridal suite
  • Telephone
  • Tile/marble floor
  • Carpeted
  • City view
  • VIP room facilities

Services and conveniences

  • Business center
  • Wake-up service
  • Concierge service
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Shoeshine
  • Room service
  • Key card access
  • Express check-out
  • 24hr front desk
  • Conference rooms
  • Ticket service
  • Safety deposit box
  • Bottle of water

Health and safety

  • Face masks for guests available
  • Physical distancing in dining areas
  • Physical distancing rules
  • Process in place to check health of guests
  • Hand sanitizer in guest accommodation and key areas
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Use of cleaning chemicals that are effective against coronavirus
  • Guest accommodation is disinfected between stays
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Delivered food is securely covered
  • Staff follow all safety protocols as directed by local authorities
  • First-aid kit
  • Safe

Dining

  • Wine glasses
  • Electric kettle
  • Packed lunches
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Coffee shop
  • Minibar
  • Snack bar
  • Breakfast in the room
  • Tea/coffee maker
  • Dining area

Basics

  • Wi-Fi available in all areas
  • Internet
  • Fan
  • Free toiletries
  • Smoke alarms
  • Air-conditioned
  • Free Wi-Fi
  • Towels
  • Shampoo
  • Body soap
  • Trash cans
  • Conditioner

Pool and spa

  • Spa
  • Hot tub
  • Outdoor pool
  • Pool towels
  • Steam room
  • Spa and wellness center
  • Massage
  • Sauna

Bathroom

  • Hairdryer
  • Private bathroom
  • Shower
  • Shower cap
  • Bathtub
  • Toilet
  • Toilet paper
  • Toothbrush

Accessibility and suitability

  • No smoking
  • Designated smoking area
  • Increased accessibility
  • Elevator
  • Upper floors accessible by elevator

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Iron and ironing board
  • Drying rack for clothing

Parking and transportation

  • Airport shuttle (surcharge)
  • Free parking
  • Shuttle service (additional charge)
  • Private parking

Bedroom

  • Extra-long beds (> 2 meters)
  • Socket near the bed
  • Clothes rack
  • Wardrobe or closet

Family friendly

  • Babysitting or child care
  • Cribs available
  • Child pool
  • Playground

Outdoor

  • Garden
  • Terrace/Patio
  • Balcony

Things to do

  • Gift shop
  • Shops (on site)
  • Beauty salon

Media and entertainment

  • Flat-screen TV
  • TV

Workspace

  • Fax/photocopying
  • Desk

Fitness

  • Fitness center

Places of interest near Nairobi Serena Hotel

Attractions in Nairobi, Kenya curated by momondo

Nairobi Serena Hotel location: Kenyatta Avenue, Po Box 46302, Nairobi

Restaurants and Cafés

Caramel Restaurant & Lounge – Nairobi0.6 mi
Mawimbi0.7 mi
Makuti Bar InterContinental Nairobi0.8 mi

Nairobi Serena Hotel Reviews

8.5
GreatBased on 87 verified guest reviews
7.8Friends
8.7Solo
8.5Couples
8.5Families

Pros +
  • Staff were super friendly and helpful. (in 17 reviews)
  • Excellent and well presented food. (in 12 reviews)
  • I love the hotel and will definitely come back soon! (in 6 reviews)
Cons -
  • The hotel was very bad (in 4 reviews)
  • Nairobi Serena hotel was a new world to me. (in 2 reviews)
  • It's undergoing renovations so was uncomfortable. (in 2 reviews)

Traveler type:
Sort by:
Date

Nairobi Serena Hotel room booking info

Check in/Check out

Check in anytime after 12:00 PM, check out anytime before 11:00 AM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.


Frequently asked questions

  • There are 8.2 mi between Nairobi Jomo Kenyatta Intl and Nairobi Serena Hotel. The drive to and from the airport should be about 24min, depending on traffic. Take into account high traffic times, especially near more metropolitan areas.

  • Nairobi Serena Hotel has parking available on site for customers of the hotel. With that in mind, the most efficient way to not only get from Nairobi Jomo Kenyatta Intl to the hotel, but also around Nairobi during your stay may be renting a car. Car rentals in Nairobi are on average $42/day. If you’re looking for a simple travel option from Nairobi Jomo Kenyatta Intl to Nairobi Serena Hotel, consider calling a taxi or rideshare service to take you to the hotel as well as around the city during your visit.

  • Yes, Nairobi Serena Hotel does have a restaurant where you can sit down to eat or take food to go. There are also many other quality food options in Nairobi for those looking for something different. If you are staying at Nairobi Serena Hotel, you are more than welcome to order food through the hotel’s room service menu.

  • Yes, Nairobi Serena Hotel has a pool that customers can use. Typically, hotel pools have restrictions based on the time of day so be sure to speak to the front desk before using the pool.

  • Nairobi Serena Hotel is just 0.6 mi away from Nairobi city center. The closest landmark to the center of Nairobi is Nairobi National Museum, which is very accessible to Nairobi Serena Hotel guests.

  • You can reach the main line at +254 202 822 000.

  • Yes, Nairobi Serena Hotel has Wi-Fi available to hotel guests.

  • Nairobi Serena Hotel does have a gym on-site that is available to hotel guests. Some hotel gyms may not have 24-hour access, so it is best to ask a front desk clerk for fitness center hours.


momondo’s favorite Nairobi hotels