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Nairobi Serena Hotel

5-star Hotel with Outdoor pool

Kenyatta Avenue, Po Box 46302, Nairobi

+254 202 822 000
Very good

based on 297 reviews


per night

About Nairobi Serena Hotel, Nairobi

Value for money
Set in Nairobi, Nairobi Serena Hotel is a five-minute walk from National Museums of Kenya-Nairobi Gallery and offers an outdoor pool, free Wi-Fi and a Jacuzzi. It is situated a short stroll from Nairobi NV Park, NSSF City Center and Kenya Institute of Management-Nairobi. This sophisticated hotel offers a coffee bar, a sauna and 24-hour room service. For a fast and effortless check-in and departure experience, guests can benefit from the express check-in/check-out facility. A well-equipped gym is also provided. Nairobi Serena Hotel's 183 contemporary rooms provide a mini bar, plus all the necessities for an enjoyable stay. Those staying at the hotel can enjoy a unique dining experience at the in-house restaurant, ideally based for those who want to stay close by when looking for a bite to eat. Guests can relax with a drink on the bar's terrace. A selection of eating options can also be found in the surrounding area. Jomo Kenyatta International Airport is just a 25-minute drive from Nairobi Serena Hotel, and a shuttle service is provided for ease of travel. Guests will find lots to see and do in the local area, with Yaya Shopping Centre and Langata Shopping Centre a brief car ride away.

Nairobi Serena Hotel photos

Nairobi Serena Hotel room price & deals

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Wed 10/4
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Deluxe Rooms - Garden view
1 queen bed

1 queen bed



$186 totalSuper.com
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Superior Rooms - Water view


$330 totalAgoda.com
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Executive Rooms - Ocean view


$591 totalBooking.com
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Double Rooms - Mountain view


$273 totalExpedia
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King Rooms - Ocean view


$330 totalBooking.com
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Other Rooms - Sea view


$748 totalmomondo
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Hotel Amenities & Facilities

  • Outdoor pool
  • Spa and wellness center
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Coffee shop

Health and safety

  • Daily housekeeping
  • Face masks for guests available
  • Physical distancing in dining areas
  • Physical distancing rules
  • Process in place to check health of guests
  • CCTV in common areas
  • CCTV outside property
  • Hand sanitizer in guest accommodation and key areas
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Use of cleaning chemicals that are effective against coronavirus
  • 24-hour security
  • Guest accommodation is disinfected between stays
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Delivered food is securely covered
  • Staff follow all safety protocols as directed by local authorities
  • Disinfection of high-touch surfaces
  • First-aid kit
  • Enhanced cleaning
  • Safe


  • Executive lounge access
  • Garden view
  • Interconnected room(s) available
  • Landmark view
  • Lockers
  • Storage available
  • Fireplace
  • Seating area
  • Slippers
  • Sofa
  • Soundproof rooms
  • Soundproofing
  • Telephone
  • Tile/marble floor
  • Carpeted
  • City view

Services and conveniences

  • Business center
  • Wake-up service
  • Car rental
  • Concierge service
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Tour desk
  • Key access
  • Key card access
  • Express check-out
  • 24hr front desk
  • Conference rooms
  • Ticket service
  • Safety deposit box
  • Bottle of water


  • Wine glasses
  • Electric kettle
  • Packed lunches
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Coffee shop
  • Minibar
  • Snack bar
  • Breakfast in the room
  • Tea/coffee maker
  • Coffee machine
  • Dining area


  • Wi-Fi available in all areas
  • Internet
  • Fan
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Air-conditioned
  • Free Wi-Fi
  • Towels
  • Shampoo
  • Body soap
  • Trash cans
  • Conditioner


  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Shower
  • Shower cap
  • Bathtub
  • Toilet
  • Toilet paper
  • Toothbrush
  • Walk-in shower

Pool and spa

  • Spa
  • Hot tub
  • Outdoor pool
  • Pool towels
  • Steam room
  • Spa and wellness center
  • Massage
  • Sauna


  • Laundry facilities
  • Ironing service
  • Laundry service
  • Pants press
  • Iron and ironing board
  • Drying rack for clothing

Family friendly

  • Babysitting or child care
  • Cribs available
  • Child pool
  • Kids meals
  • Kid-friendly buffet
  • Playground

Accessibility and suitability

  • No smoking
  • Designated smoking area
  • Increased accessibility
  • Elevator
  • Upper floors accessible by elevator

Parking and transportation

  • Airport shuttle (surcharge)
  • Free parking
  • Shuttle service (additional charge)
  • Private parking


  • Extra-long beds (> 2 meters)
  • Socket near the bed
  • Clothes rack
  • Wardrobe or closet

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • TV


  • Garden
  • Terrace/Patio
  • Balcony


  • Fax/photocopying
  • Laptop safe
  • Desk

Things to do

  • Gift shop
  • Shops (on site)
  • Beauty salon


  • Fitness center

Places of interest near Nairobi Serena Hotel

Attractions in Nairobi, Kenya curated by momondo

Nairobi Serena Hotel location: Kenyatta Avenue, Po Box 46302, Nairobi

Top landmarks

Central Park0.2 mi
Teleposta Towers0.3 mi
Kenyatta Mausoleum0.4 mi
City Market0.5 mi
Jeevanjee Gardens0.5 mi
Times Tower0.7 mi
Kenya Railway Museum0.7 mi
Nairobi National Museum0.9 mi
Arboretum1.2 mi

Restaurants and Cafés

Caramel Restaurant & Lounge – Nairobi0.6 mi
Mawimbi0.7 mi
Mawimbi Seafood Restaurant & Cafè0.7 mi
Makuti Bar InterContinental Nairobi0.8 mi
Bhandini Restaurant InterContinental Nairobi0.8 mi
Inca - The Social House3.5 mi
The Other Room - The Social House3.5 mi
Copper - The Social House3.5 mi

Nairobi Serena Hotel Reviews

Very goodBased on 297 verified guest reviews

Pros +
  • Staff were super friendly and helpful. (in 18 reviews)
  • Very friendly staff. (in 17 reviews)
  • One of the best business hotels in Africa. (in 9 reviews)
Cons -
  • The hotel was very bad (in 4 reviews)
  • Disturbance due to renovation (in 2 reviews)
  • The Serena Hotel is like being at home. (in 2 reviews)

Nairobi Serena Hotel room booking info

Check in/Check out

Check in anytime after 12:00 PM, check out anytime before 10:00 AM


Cancellation/prepayment policies vary by room type and provider.

Frequently asked questions

  • How far is Nairobi Serena Hotel from Nairobi Wilson?

    There are 2.4 mi between Nairobi Wilson and Nairobi Serena Hotel. The drive to and from the airport should be about 7min, depending on traffic. Take into account high traffic times, especially near more metropolitan areas.

  • What is the best way to get to Nairobi Serena Hotel from Nairobi Wilson?

    Nairobi Serena Hotel has parking available on site for customers of the hotel. With that in mind, the most efficient way to not only get from Nairobi Wilson to the hotel, but also around Nairobi during your stay may be renting a car. Car rentals in Nairobi are on average $37/day. If you’re looking for a simple travel option from Nairobi Wilson to Nairobi Serena Hotel, consider calling a taxi or rideshare service to take you to the hotel as well as around the city during your visit.

  • Are there food options at Nairobi Serena Hotel?

    Yes, Nairobi Serena Hotel does have a restaurant where you can sit down to eat or take food to go. There are also many other quality food options in Nairobi for those looking for something different. If you are staying at Nairobi Serena Hotel, you are more than welcome to order food through the hotel’s room service menu.

  • Does Nairobi Serena Hotel have a pool?

    Yes, Nairobi Serena Hotel has a pool that customers can use. Typically, hotel pools have restrictions based on the time of day so be sure to speak to the front desk before using the pool.

  • How close is Nairobi Serena Hotel to Nairobi city center?

    Nairobi Serena Hotel is just 0.6 mi away from Nairobi city center. The closest landmark to the center of Nairobi is National Assembly Building, which is very accessible to Nairobi Serena Hotel guests.

  • What is the phone number for Nairobi Serena Hotel?

    You can reach the main line at +254 202 822 000.

  • Does Nairobi Serena Hotel have Wi-Fi available?

    Yes, Nairobi Serena Hotel has Wi-Fi available to hotel guests.

  • Is there a gym or fitness center available to guests at Nairobi Serena Hotel?

    Nairobi Serena Hotel does have a gym on-site that is available to hotel guests. Some hotel gyms may not have 24-hour access, so it is best to ask a front desk clerk for fitness center hours.

  • What time is check-out for Nairobi Serena Hotel?

    The required check-out time is 10:00 AM. Please plan accordingly before your departure to avoid any penalties or fees.

  • How much is a room at Nairobi Serena Hotel?

    The average price for a night at Nairobi Serena Hotel found recently is $244 and can go as low as $193/night. Please note that rates may be impacted by travel dates, room type, and availability. To see current deals, enter your dates in the form above.

  • Is there laundry service in Nairobi Serena Hotel?

    Yes, there is. Reach out to Nairobi Serena Hotel, Nairobi for more details on all available laundry services. You can leave your travel iron at home and use the irons provided at the accommodation.

  • What is the distance from Nairobi Serena Hotel, Nairobi to Nairobi National Museum?

  • Is City Hall, Nairobi close to Nairobi Serena Hotel?

  • How many operators does momondo search for hotels in Nairobi?

  • When did momondo last update prices for hotels in Nairobi?

    Prices for hotels in Nairobi refresh daily.

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