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JW Marriott Hotel Medan

5-star Hotel with Outdoor pool

Jalan Putri Hijau No. 10, Medan 20111

+62 614 553 333
Very good

based on 497 reviews


per night

About JW Marriott Hotel Medan, Medan

Value for money
JW Marriott Hotel Medan welcomes you to Indonesia with refined luxury and a prime location in the city's central business district. Our Medan, Indonesia, hotel holds the distinction of being Medan's first and only five-star international hotel, providing a memorable setting for business and leisure travelers. Take time to explore local historical or culinary sites like Istana Maimoon, Tjong A Fie and Merdeka Walk from our hotel near Grand Mosque. Maintain your fitness with a workout in our 24-hour hotel gym or take an invigorating swim in our outdoor infinity pool. Savor delicious cuisines and signature drinks at our on-site restaurants, or relax in our Executive Lounge and enjoy 180-degree views of the city. We're pleased to offer the largest pillar-free ballroom in Medan, as well as nine other venues for your next meeting or event. Our hotel rooms and suites are designed with plush bedding, modern technology and picturesque views of the Medan skyline. Your five-star escape awaits at JW Marriott Hotel Medan.

JW Marriott Hotel Medan photos

Property safety measures

Heightened sanitation

Daily cleaning, increased availability of sanitation products.

Social distancing measures

Lobbies with safe social distancing.

Streamlined check-in and check-out.

Minimal contact with hotel personnel and other guests.

JW Marriott Hotel Medan room price & deals

jue. 9/28
lun. 10/2
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Deluxe Rooms - Harbor view
1 king bed

1 king bed



$119 totalAgoda.com
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Executive Rooms - Harbor view
1 king bed

1 king bed



$206 totalBooking.com
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Luxury Rooms - Harbor view
1 king bed

1 king bed



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King Rooms - Garden view
1 king bed

1 king bed



$104 totalBooking.com
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Other Rooms - Courtyard view
2 twin beds

2 twin beds



$114 totalAgoda.com
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Hotel Amenities & Facilities

  • Outdoor pool
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Coffee shop
  • Valet parking

Health and safety

  • Daily housekeeping
  • Contactless check-in/check-out
  • Physical distancing in dining areas
  • Physical distancing rules
  • Process in place to check health of guests
  • CCTV in common areas
  • CCTV outside property
  • Hand sanitizer in guest accommodation and key areas
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Use of cleaning chemicals that are effective against coronavirus
  • 24-hour security
  • Guest accommodation is disinfected between stays
  • Guest accommodation sealed after cleaning
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Guests can opt-out of accommodation cleaning
  • Staff follow all safety protocols as directed by local authorities
  • Disinfection of high-touch surfaces
  • First-aid kit
  • Enhanced cleaning
  • Safe

Services and conveniences

  • ATM on-site
  • Business center
  • Wake-up service
  • Car rental
  • Concierge service
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Key access
  • Key card access
  • Express check-out
  • Private check-in/check-out
  • 24hr front desk
  • Wedding services
  • Ticket service
  • Safety deposit box
  • Bottle of water


  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Heating
  • Air-conditioned
  • Free Wi-Fi
  • Linens
  • Towels
  • Shampoo
  • Body soap
  • Towels/sheets (extra fee)
  • Trash cans
  • Conditioner


  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Shower
  • Shower cap
  • Bathtub
  • Spa bath
  • Bidet
  • Toilet
  • Toilet paper
  • Toothbrush
  • Walk-in shower

Accessibility and suitability

  • Entire unit wheelchair accessible
  • No smoking
  • Pets not allowed
  • Designated smoking area
  • Increased accessibility
  • Roll-in shower
  • Elevator
  • Accessible by elevator
  • Adapted bath
  • Toilet with grab rails
  • Upper floors accessible by elevator

Pool and spa

  • Spa
  • Hot tub
  • Outdoor pool
  • Pool towels
  • Pool with a view
  • Private pool
  • Rooftop pool
  • Massage
  • Sauna


  • Window
  • Executive lounge access
  • Interconnected room(s) available
  • Storage available
  • Slippers
  • Sofa
  • Telephone
  • Carpeted
  • City view


  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Coffee shop
  • Minibar
  • Snack bar
  • Breakfast in the room


  • Wine glasses
  • Electric kettle
  • Kitchen
  • Tea/coffee maker
  • Coffee machine

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • Streaming service
  • Radio
  • TV


  • Laundry facilities
  • Ironing service
  • Laundry service
  • Pants press
  • Iron and ironing board


  • Feather pillow
  • Socket near the bed
  • Alarm clock
  • Clothes rack
  • Wardrobe or closet

Family friendly

  • Babysitting or child care
  • Cribs available
  • Child pool
  • Kids meals
  • Kid-friendly buffet

Parking and transportation

  • Parking
  • Airport shuttle (surcharge)
  • Shuttle service (free)
  • Valet parking

Things to do

  • Gift shop
  • Golf
  • Table tennis
  • Night club


  • Computer use available
  • Fax/photocopying
  • Desk


  • Balcony


  • Fitness center

Places of interest near JW Marriott Hotel Medan

Attractions in Medan, Indonesia curated by momondo

JW Marriott Hotel Medan location: Jalan Putri Hijau No. 10, Medan 20111

Top landmarks

Tjong a Fie Mansion0.8 mi
Sun Plaza0.9 mi
Shri Mariaman0.9 mi
Medan Mall0.9 mi
Vihara Borobudur1.0 mi
Vihara Gunung Timur1.4 mi
Istana Maimun1.5 mi
Medan Great Mosque1.6 mi
Teladan Stadium2.6 mi

Restaurants and Cafés

Jade Chinese Restaurant - JW Marriott Hotel Medan0.1 mi
Prime Steak House - JW Marriott Hotel Medan0.1 mi
The Eatery - Four Points by Sheraton Medan1.7 mi
The Onyx - Four Points by Sheraton Medan1.7 mi

JW Marriott Hotel Medan Reviews

Very goodBased on 497 verified guest reviews

Pros +
  • Friendly staff and excellent room (in 121 reviews)
  • Very clean and spacious room! (in 103 reviews)
  • The breakfast was excellent. (in 74 reviews)
Cons -
  • Be aware booking this hotel. (in 31 reviews)
  • Customer service as expected (in 19 reviews)
  • "Not lots to do in Medan, but that's hardly the hotel's fault!" (in 6 reviews)

JW Marriott Hotel Medan room booking info

Check in/Check out

Check in anytime after 3:00 PM, check out anytime before 12:00 PM


Cancellation/prepayment policies vary by room type and provider.

Frequently asked questions

  • How far is JW Marriott Hotel Medan from Medan Kuala Namu Intl?

    If you're looking to go directly from Medan Kuala Namu Intl to JW Marriott Hotel Medan, expect a 42min drive as they are around 14.0 mi apart.

  • What is the best way to get to JW Marriott Hotel Medan from Medan Kuala Namu Intl?

    JW Marriott Hotel Medan has parking available on site for customers of the hotel. With that in mind, the most efficient way to not only get from Medan Kuala Namu Intl to the hotel, but also around Medan during your stay may be renting a car. Car rentals in Medan are on average $55/day. If you’re looking for a simple travel option from Medan Kuala Namu Intl to JW Marriott Hotel Medan, consider calling a taxi or rideshare service to take you to the hotel as well as around the city during your visit.

  • Are there food options at JW Marriott Hotel Medan?

    There is a restaurant at JW Marriott Hotel Medan that can be used by visitors of the hotel. You can sit down or take food to go. Call the front desk at +62 614 553 333 for kitchen hours. One of the easiest dining options for Medan guests staying in JW Marriott Hotel Medan is to get room service, which is available to all hotel guests.

  • Does JW Marriott Hotel Medan have a pool?

    Yes. Many momondo users traveling to Medan specifically look for hotels with a pool. JW Marriott Hotel Medan may have rules and guidelines for using the pool, so be sure to ask the front desk about things like pool hours.

  • What is the phone number for JW Marriott Hotel Medan?

    You can reach the main line at +62 614 553 333.

  • Does JW Marriott Hotel Medan have Wi-Fi available?

    Yes, JW Marriott Hotel Medan has Wi-Fi available to hotel guests.

  • Is there a gym or fitness center available to guests at JW Marriott Hotel Medan?

    Yes. If you are looking for a hotel with a fitness center on-site, JW Marriott Hotel Medan is a great place to stay.

  • What time is check-out for JW Marriott Hotel Medan?

    You can plan to arrive after 3:00 PM for checking in. Check-out time is 12:00 PM. We advise notifying the front desk of any requests as early as possible.

  • How much is a room at JW Marriott Hotel Medan?

    Depending on the room type you prefer and your travel dates, the cost will differ. Average price per night at JW Marriott Hotel Medan, Medan is $115, but you may find great deals as low as $83. You can find rates for your trip in the form above.

  • Is there laundry service in JW Marriott Hotel Medan?

    The accommodation features laundry services for all guests. Guests can also take advantage of irons and ironing boards at the property either in the room or at the laundry facility.

  • How many operators does momondo search for hotels in Medan?

  • When did momondo last update prices for hotels in Medan?

    Prices for hotels in Medan were last updated today.

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