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Ibis Mackay

4-star Hotel with Outdoor pool

4 stars

Christensen Crescent, Mackay, QLD 4740

+61 748 980 000
Very good

based on 1,522 reviews

Fri 5/31
Sat 6/1

About Ibis Mackay, Mackay

Value for money
Situated in Mackay, Ibis Mackay is an easy drive from Forgan Bridge and Pine Islet Light. Just minutes from Mackay Airport, it offers comfortable overnight stay in a convenient location. Facilities at the hotel include luggage storage, a tour desk and a 24-hour reception with express check-in/check-out. Airport transfers, a dry cleaning service and a laundry service are available upon enquiry. Rooms at Ibis Mackay are comfortable and provide a refrigerator. The hotel's restaurant is available for breakfast, lunch and dinner, offering guests a pleasant dining experience near their room. Packed lunches are available for guests heading off to discover the surrounding area. Ibis Mackay is within walking distance of Stadium Mackay and Ray Mitchell Oval. Guests will find plenty to see and do in the local area, with Caneland Central a brief drive away.

Ibis Mackay photos

Ibis Mackay room price & deals

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Standard Rooms - Mountain view
1 king bed

1 king bed



$194 totalAccorHotels.com
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Superior Rooms - Lake view
1 queen bed

1 queen bed



$115 totalExpedia
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Executive Rooms - Lake view


$107 totalBooking.com
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Double Rooms - City view
1 queen bed

1 queen bed



$57 totalSuper.com
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Other Rooms - Harbor view


$74 totalBooking.com
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Hotel Amenities & Facilities

  • Outdoor pool
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Free parking
  • Business center


  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Internet
  • Linens
  • Towels
  • Fire extinguisher
  • Free toiletries
  • Shampoo
  • Smoke alarms
  • Adapter
  • Body soap
  • Air-conditioned
  • Trash cans
  • Conditioner

Accessibility and suitability

  • Entire unit wheelchair accessible
  • Increased accessibility
  • Roll-in shower
  • Elevator
  • Shower chair
  • Accessible by elevator
  • Adapted bath
  • No smoking
  • Lowered sink
  • Non-feather pillow
  • Toilet with grab rails
  • Upper floors accessible by elevator
  • Designated smoking area


  • Electric kettle
  • Packed lunches
  • Special diet menus (on request)
  • Snack bar
  • Restaurant
  • Bar/Lounge
  • Tea/coffee maker
  • Kettle
  • Refrigerator
  • Food can be delivered to guest accommodation
  • Coffee machine


  • Sea view
  • Seating area
  • Garden view
  • Interconnected room(s) available
  • Soundproof rooms
  • Soundproofing
  • Lockers
  • Telephone
  • Carpeted
  • City view
  • Storage available

Services and conveniences

  • Business center
  • Car rental
  • Wake-up service
  • Safety deposit box
  • Meeting/Banquet facilities
  • Room service
  • Key card access
  • Express check-out
  • Bottle of water
  • 24hr front desk


  • Raised toilet
  • Shower
  • Shower cap
  • Hairdryer
  • Toilet
  • Toilet paper
  • Private bathroom
  • Walk-in shower

Media and entertainment

  • Radio
  • Flat-screen TV
  • Shared lounge/TV area
  • TV
  • Smartphone dock


  • Laundry facilities
  • Ironing service
  • Laundry service
  • Iron and ironing board


  • Socket near the bed
  • Alarm clock
  • Clothes rack
  • Wardrobe or closet


  • Fax/photocopying
  • Laptop safe
  • Desk

Parking and transportation

  • Airport shuttle
  • Free parking


  • Terrace/Patio
  • Garden

Things to do

  • Table tennis
  • Pool table

Family friendly

  • Kids meals
  • Kid-friendly buffet


  • Heated pool
  • Outdoor pool

Health and safety

  • Daily housekeeping


  • Fitness center

Ibis Mackay Reviews

Very goodBased on 1,522 verified guest reviews

Pros +
  • Clean comfortable helpful staff. (in 149 reviews)
  • Room was very clean and modern. (in 103 reviews)
  • Close to airport friendly staff. (in 97 reviews)
Cons -
  • Inside the shower was very small . (in 19 reviews)
  • Poor customer service. (in 16 reviews)
  • quality of room service food disappointing (in 11 reviews)

Ibis Mackay room booking info

Check in/Check out

Check in anytime after 2:00 PM, check out anytime before 10:00 AM


Cancellation/prepayment policies vary by room type and provider.

Frequently asked questions

  • How does Ibis Mackay compare to other 4 star hotels in Mackay?

    There is a $60/night difference in the average price of 4 star hotels in Mackay ($139/night) and the average nightly rate at Ibis Mackay ($79/night).

  • How far is Ibis Mackay from Mackay?

    There are 0.4 mi between Mackay and Ibis Mackay. The drive to and from the airport should be about 1min, depending on traffic. Take into account high traffic times, especially near more metropolitan areas.

  • What is the best way to get to Ibis Mackay from Mackay?

    Ibis Mackay has parking available on site for customers of the hotel. With that in mind, the most efficient way to not only get from Mackay to the hotel, but also around Mackay during your stay may be renting a car. Car rentals in Mackay are on average $84/day. A very popular option for travelers staying at Ibis Mackay would be to take a taxi or ridesharing service from Mackay directly to the hotel.

  • Are there food options at Ibis Mackay?

    Yes, Ibis Mackay does have a restaurant where you can sit down to eat or take food to go. There are also many other quality food options in Mackay for those looking for something different. Guests staying at Ibis Mackay are welcomed by hotel staff to order room service directly from the kitchen to their room.

  • Does Ibis Mackay have a pool?

    Ibis Mackay does have a pool on site that hotel guests may use. Be advised that hotels typically have rules associated with pool usage. momondo would advise you to check with the front desk before taking a swim.

  • How close is Ibis Mackay to Mackay city center?

    2.4 mi separate the front steps of Ibis Mackay and the city center of Mackay where you can keep busy with restaurants, shopping and of course Bluewater Lagoon, a very popular landmark in Mackay.

  • What is the phone number for Ibis Mackay?

    The best contact number for Ibis Mackay is +61 748 980 000.

  • Does Ibis Mackay have Wi-Fi available?

    Yes, Ibis Mackay has Wi-Fi available to hotel guests.

  • Is there a gym or fitness center available to guests at Ibis Mackay?

    Yes, there is a gym available to guests of Ibis Mackay. For gym hours, it is best to ask the front desk clerk during check-in.

  • What time is check-out for Ibis Mackay?

    The required check-out time is 10:00 AM. Please plan accordingly before your departure to avoid any penalties or fees.

  • How much is a room at Ibis Mackay?

    Depending on the room type you prefer and your travel dates, the cost will differ. Average price per night at Ibis Mackay, Mackay is $113, but you may find great deals as low as $76. You can find rates for your trip in the form above.

  • Is there laundry service in Ibis Mackay?

    Yes, laundry services are accessible for guests staying at Ibis Mackay, Mackay. You can leave your travel iron at home and use the irons provided at the accommodation.

  • How many operators does momondo search for hotels in Mackay?

  • When did momondo last update prices for hotels in Mackay?

    Prices for hotels in Mackay are refreshed on a daily basis.

Places of interest near Ibis Mackay

Attractions in Mackay, Australia curated by momondo

Ibis Mackay location: Christensen Crescent, Mackay, QLD 4740

Top landmarks

Harrup Park1.3 mi
Mackay Regional Botanic Gardens1.9 mi
Jubilee Park2.3 mi
Artspace Mackay2.4 mi
Bluewater Lagoon2.7 mi

Restaurants and Cafés

Turbarlence Tavern0.1 mi
Oceans Bar & Restaurant1.3 mi
Souths Leagues Club1.3 mi
Harrup Park Country Club1.5 mi
Shamrock Hotel - Mackay1.8 mi
Souths Suburban Bowls Club1.8 mi
Blue Gecko Bar & Restaurant1.9 mi
Eimeo Pacific Hotel10.0 mi
Hay Point Hotel Motel10.8 mi

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