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Ibis Mackay

4-star Hotel with Outdoor pool

4 stars

Christensen Crescent, Mackay, QLD 4740

+61 748 980 000
8.0
Very good

1,458 verified ratings

$82
Rate

rate per night

Room type
Provider
Nightly total
Double room
$82
Standard room
$82
Superior room
$109
22 more Ibis Mackay deals
22 more Ibis Mackay deals

About Ibis Mackay, Mackay

Cleanliness
8.5
Comfort
8.6
Location
8.9
Services
8.3
Staff
8.6
Value for money
8.1
Situated in Mackay, Ibis Mackay is an easy drive from Forgan Bridge and Pine Islet Light. Just minutes from Mackay Airport, it offers comfortable overnight stay in a convenient location. Facilities at the hotel include luggage storage, a tour desk and a 24-hour reception with express check-in/check-out. Airport transfers, a dry cleaning service and a laundry service are available upon enquiry. Rooms at Ibis Mackay are comfortable and provide a refrigerator. The hotel's restaurant is available for breakfast, lunch and dinner, offering guests a pleasant dining experience near their room. Packed lunches are available for guests heading off to discover the surrounding area. Ibis Mackay is within walking distance of Stadium Mackay and Ray Mitchell Oval. Guests will find plenty to see and do in the local area, with Caneland Central a brief drive away.

Ibis Mackay photos

Ibis Mackay room price & deals

Thu 11/6
Fri 11/7
Double room
bed type unknown
$82
nightly with fees
1 queen bed
$92
nightly with fees
Standard room
bed type unknown
$82
nightly with fees
1 queen bed
$88
nightly with fees
bed type unknown
$89
nightly with fees
Superior room
bed type unknown
$109
nightly with fees
bed type unknown
$117
nightly with fees
bed type unknown
$119
nightly with fees
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.

Hotel Amenities & Facilities

  • Outdoor pool
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Free parking
  • Business center

Accessibility and suitability

  • Entire unit wheelchair accessible
  • No smoking
  • Lowered sink
  • Non-feather pillow
  • Designated smoking area
  • Increased accessibility
  • Roll-in shower
  • Elevator
  • Shower chair
  • Accessible by elevator
  • Accessible parking
  • Adapted bath
  • Toilet with grab rails
  • Upper floors accessible by elevator

Basics

  • Wi-Fi available in all areas
  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Air-conditioned
  • Free Wi-Fi
  • Linens
  • Towels
  • Shampoo
  • Adapter
  • Body soap
  • Trash cans
  • Conditioner

Health and safety

  • Daily housekeeping
  • Contactless check-in/check-out
  • Face masks for guests available
  • Access to health care professionals
  • CCTV in common areas
  • CCTV outside property
  • 24-hour security
  • Air purifiers
  • Guest accommodation is disinfected between stays
  • Guest accommodation sealed after cleaning
  • Delivered food is securely covered
  • First-aid kit

Dining

  • Electric kettle
  • Packed lunches
  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Snack bar
  • Tea/coffee maker
  • Kettle
  • Refrigerator
  • Coffee machine

General

  • Garden view
  • Interconnected room(s) available
  • Lockers
  • Storage available
  • Sea view
  • Seating area
  • Soundproof rooms
  • Soundproofing
  • Telephone
  • Carpeted
  • City view

Services and conveniences

  • Business center
  • Car rental
  • Wake-up service
  • Meeting/Banquet facilities
  • Room service
  • Key card access
  • Express check-out
  • 24hr front desk
  • Safety deposit box
  • Bottle of water

Bathroom

  • Hairdryer
  • Private bathroom
  • Raised toilet
  • Shower
  • Shower cap
  • Toilet
  • Toilet paper
  • Walk-in shower

Media and entertainment

  • Flat-screen TV
  • Radio
  • Shared lounge/TV area
  • TV
  • Smartphone dock

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Iron and ironing board

Bedroom

  • Socket near the bed
  • Alarm clock
  • Clothes rack
  • Wardrobe or closet

Workspace

  • Fax/photocopying
  • Laptop safe
  • Desk

Parking and transportation

  • Free parking
  • Airport shuttle

Outdoor

  • Garden
  • Terrace/Patio

Things to do

  • Table tennis
  • Pool table

Family friendly

  • Kids meals
  • Kid-friendly buffet

Pool

  • Heated pool
  • Outdoor pool

Fitness

  • Fitness center

Ibis Mackay Reviews

8.0
Very good1,458 verified ratings
Pros +
  • Perfect for an early flight. (in 22 reviews)
  • It was clean and comfy. (in 33 reviews)
  • "Great facilities, and food was great!" (in 58 reviews)
Cons -
  • Inside the shower was very small . (in 19 reviews)
  • quality of room service food disappointing (in 11 reviews)
  • Pillows are massive and mattress is too soft causing a poor night's sleep. (in 7 reviews)

Ibis Mackay room booking info

Value for money

8.1

Location rating

8.9

Distance to city center

2.4 mi

Nearest Airport

Mackay

Distance to airport

0.4 mi

Check in/Check out

Check in anytime after 2:00 PM, check out anytime before 10:00 AM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.

Frequently asked questions

  • How does Ibis Mackay compare to other 4 star hotels in Mackay?

    There is a $36/night difference in the average price of 4 star hotels in Mackay ($123/night) and the average nightly rate at Ibis Mackay ($87/night).

  • How far is Ibis Mackay from Mackay?

    There are 0.4 mi between Mackay and Ibis Mackay. The drive to and from the airport should be about 1 min, depending on traffic. Take into account high traffic times, especially near more metropolitan areas.

  • What is the best way to get to Ibis Mackay from Mackay?

    Ibis Mackay has parking available on site for customers of the hotel. With that in mind, the most efficient way to not only get from Mackay to the hotel, but also around Mackay during your stay may be renting a car. Car rentals in Mackay are on average $95/day. A very popular option for travelers staying at Ibis Mackay would be to take a taxi or ridesharing service from Mackay directly to the hotel.

  • Are there food options at Ibis Mackay?

    Yes, Ibis Mackay does have a restaurant where you can sit down to eat or take food to go. There are also many other quality food options in Mackay for those looking for something different. Guests staying at Ibis Mackay are welcomed by hotel staff to order room service directly from the kitchen to their room.

  • Does Ibis Mackay have a pool?

    Ibis Mackay does have a pool on site that hotel guests may use. Be advised that hotels typically have rules associated with pool usage. momondo would advise you to check with the front desk before taking a swim.

  • How close is Ibis Mackay to Mackay city center?

    2.4 mi separate the front steps of Ibis Mackay and the city center of Mackay where you can keep busy with restaurants, shopping and of course Bluewater Lagoon, a very popular landmark in Mackay.

  • What is the phone number for Ibis Mackay?

    The best contact number for Ibis Mackay is +61 748 980 000.

  • Does Ibis Mackay have Wi-Fi available?

    Yes, Ibis Mackay has Wi-Fi available to hotel guests.

  • Is there a gym or fitness center available to guests at Ibis Mackay?

    Yes, there is a gym available to guests of Ibis Mackay. For gym hours, it is best to ask the front desk clerk during check-in.

  • What time is check-out for Ibis Mackay?

    The required check-out time is 10:00 AM. Please plan accordingly before your departure to avoid any penalties or fees.

  • How much is a room at Ibis Mackay?

    Depending on the room type you prefer and your travel dates, the cost will differ. Average price per night at Ibis Mackay, Mackay is $103, but you may find great deals as low as $85. You can find rates for your trip in the form above.

  • Is there laundry service in Ibis Mackay?

    Yes, laundry services are accessible for guests staying at Ibis Mackay, Mackay. You can leave your travel iron at home and use the irons provided at the accommodation.

  • How many operators does momondo search for hotels in Mackay?

    The number of operators available for hotels in Mackay is 96 as of October 2025.

  • When did momondo last update prices for hotels in Mackay?

    Prices for hotels in Mackay are refreshed on a daily basis.

Places of interest near Ibis Mackay

Attractions in Mackay, Australia curated by momondo

Ibis Mackay location: Christensen Crescent, Mackay, QLD 4740

Top landmarks

Harrup Park1.2 mi
Mackay Regional Botanic Gardens1.9 mi
Jubilee Park2.3 mi
Artspace Mackay2.3 mi
Bluewater Lagoon2.7 mi

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