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Mandarin Oriental Palace, Luzern

5-star Hotel with Spa and wellness center

Haldenstrasse 10, Lucerne, Luzern

+41 41 416 16 16

based on 99 reviews


per night

About Mandarin Oriental Palace, Luzern, Lucerne

Value for money
**Nov 5, 2017 to Summer 2020: To modernize the infrastructure, to adapt it to the guests needs to harmonize rooms and to set new trends in gastronomy, the hotel will temporarily close for 18 months touching mainly the interior of the hotel**

Mandarin Oriental Palace, Luzern photos

Mandarin Oriental Palace, Luzern room price & deals

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Wed 10/4
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Deluxe Rooms - City view


$1,192 totalBooking.com
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Standard Rooms - Mountain view


$979 totalZenhotels.com
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Superior Rooms - POOL view
1 king bed

1 king bed



$1,016 totalPrestigia
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King Rooms - Panoramic view
1 king bed

1 king bed



$2,273 totalPrestigia
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Other Rooms - POOL view
2 twin beds

2 twin beds



$2,180 totalPrestigia
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Hotel Amenities & Facilities

  • Spa and wellness center
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Tea/coffee maker
  • Valet parking
  • Business center
  • Flat-screen TV
  • Free toiletries

Health and safety

  • Daily housekeeping
  • Contactless check-in/check-out
  • Face masks for guests available
  • Physical distancing in dining areas
  • Physical distancing rules
  • Property is cleaned by professional cleaning companies
  • First-aid kit
  • Process in place to check health of guests
  • Hand sanitizer in guest accommodation and key areas
  • Use of cleaning chemicals that are effective against coronavirus
  • 24-hour security
  • Guest accommodation is disinfected between stays
  • Thermometers for guests provided by property
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Safe
  • Delivered food is securely covered
  • Guests can opt-out of accommodation cleaning
  • Staff follow all safety protocols as directed by local authorities

Services and conveniences

  • Conference rooms
  • Wedding services
  • Ticket service
  • Business center
  • Concierge service
  • Safety deposit box
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Express check-out
  • Bottle of water
  • Private check-in/check-out
  • 24hr front desk

Accessibility and suitability

  • Pets allowed on request. Charges may apply.
  • Increased accessibility
  • Elevator
  • Multi-lingual staff
  • Allergy-free room
  • No smoking
  • Designated smoking area


  • Wi-Fi (surcharge)
  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Heating
  • Air-conditioned

Parking and transportation

  • Parking
  • Airport shuttle (surcharge)
  • Valet parking
  • Private parking
  • Shuttle service (additional charge)


  • Shower
  • Bathtub
  • Hairdryer
  • Bathrobe
  • Private bathroom


  • Laundry facilities
  • Ironing service
  • Laundry service
  • Iron and ironing board
  • Pants press

Pool and spa

  • Spa and wellness center
  • Spa
  • Sauna
  • Steam room


  • Restaurant
  • Bar/Lounge
  • Tea/coffee maker
  • Food can be delivered to guest accommodation


  • Terrace/Patio
  • Balcony
  • Garden


  • Lockers
  • Telephone
  • Storage available

Family friendly

  • Babysitting or child care
  • Kids meals
  • Kid-friendly buffet

Media and entertainment

  • Flat-screen TV
  • Library


  • Fax/photocopying
  • Desk


  • Fold-up bed

Things to do

  • Bicycle rental


  • Fitness center

Places of interest near Mandarin Oriental Palace, Luzern

Attractions in Lucerne, Switzerland curated by momondo

Mandarin Oriental Palace, Luzern location: Haldenstrasse 10, Lucerne, Luzern

Top landmarks

Lake Side Promenade0.2 mi
Hofkirche0.3 mi
Bourbaki Panorama0.4 mi
Löwendenkmal0.5 mi
Alpineum Museum0.5 mi
Lucerne Culture and Congress Centre0.5 mi
Kunstmuseum Luzern0.5 mi
Glacier Garden0.5 mi
St. Peterskapelle0.6 mi

Restaurants and Cafés

Osteria Valpo0.5 mi
Soul Chicken0.8 mi
Mekong Bistro & Bar - Astoria Hotel0.8 mi
Wirtschaft zum Schützenhaus1.7 mi

Mandarin Oriental Palace, Luzern Reviews

WonderfulBased on 99 verified guest reviews

Pros +
  • "Lovely suite, nice view of the lake." (in 9 reviews)
  • "The room, helpful staff and overall ambience." (in 9 reviews)
  • Beautiful hotel in a perfect location! (in 7 reviews)
Cons -
  • The view from the room. (in 6 reviews)

Mandarin Oriental Palace, Luzern room booking info

Check in/Check out

Check in anytime after 3:00 PM, check out anytime before 12:00 PM


Cancellation/prepayment policies vary by room type and provider.

Frequently asked questions

  • How does Mandarin Oriental Palace, Luzern compare to other 5 star hotels in Lucerne?

    In Lucerne, 5 star hotels have average nightly rates of $719. Mandarin Oriental Palace, Luzern is $143 cheaper than the city average at just $576/night.

  • How far is Mandarin Oriental Palace, Luzern from Zurich?

    If there is no traffic, the 29.9 mi drive between Zurich and Mandarin Oriental Palace, Luzern should only take about 1h 29min. If your hotel is in a more metropolitan area, you may see the driving time increase due to traffic.

  • What is the best way to get to Mandarin Oriental Palace, Luzern from Zurich?

    Mandarin Oriental Palace, Luzern has parking available on site for customers of the hotel. With that in mind, the most efficient way to not only get from Zurich to the hotel, but also around Lucerne during your stay may be renting a car. Car rentals in Lucerne are on average $49/day. A very popular option for travelers staying at Mandarin Oriental Palace, Luzern would be to take a taxi or ridesharing service from Zurich directly to the hotel.

  • Is Mandarin Oriental Palace, Luzern pet-friendly?

    Pets are allowed at Mandarin Oriental Palace, Luzern.

  • Are there food options at Mandarin Oriental Palace, Luzern?

    Yes, Mandarin Oriental Palace, Luzern does have a restaurant where you can sit down to eat or take food to go. There are also many other quality food options in Lucerne for those looking for something different. One of the easiest dining options for Lucerne guests staying in Mandarin Oriental Palace, Luzern is to get room service, which is available to all hotel guests.

  • Does Mandarin Oriental Palace, Luzern have a pool?

    Judging by our data, Mandarin Oriental Palace, Luzern does not have a pool on site, but hotels regularly make additions and changes to their venues and do not always notify us. It would be best to call Mandarin Oriental Palace, Luzern at +41 41 416 16 16.

  • How close is Mandarin Oriental Palace, Luzern to Lucerne city center?

    Mandarin Oriental Palace, Luzern is 0.7 mi away from the city center of Lucerne, where you can find interesting sights such as Lucerne Rathaus.

  • What is the phone number for Mandarin Oriental Palace, Luzern?

    For assistance from an employee at Mandarin Oriental Palace, Luzern please call +41 41 416 16 16.

  • Does Mandarin Oriental Palace, Luzern have Wi-Fi available?

    Yes, Mandarin Oriental Palace, Luzern has Wi-Fi available to hotel guests.

  • Is there a gym or fitness center available to guests at Mandarin Oriental Palace, Luzern?

    There is a hotel gym accessible to guests staying at Mandarin Oriental Palace, Luzern. Most hotel gyms are not 24-hours, so be sure to ask the front desk for gym hours and availability.

  • What time is check-out for Mandarin Oriental Palace, Luzern?

    For Mandarin Oriental Palace, Luzern, the required check-out time is 12:00 PM. Check-in may be available from 3:00 PM. Any special requests should be made with the concierge.

  • How much is a room at Mandarin Oriental Palace, Luzern?

    The cheapest deals found start from only $526 per night. The average rate for rooms at Mandarin Oriental Palace, Luzern is currently around $869/night. Enter your dates in the form above to see more.

  • Is there laundry service in Mandarin Oriental Palace, Luzern?

    Yes, you can take care of all your laundry needs with the on-premise services at Mandarin Oriental Palace, Luzern, Lucerne. Ironing equipment e.g. ironing boards and irons are available as well.

  • What is the distance from Mandarin Oriental Palace, Luzern, Lucerne to Swiss Transport Museum?

  • Is Lucerne Rathaus, Lucerne close to Mandarin Oriental Palace, Luzern?

  • How many operators does momondo search for hotels in Lucerne?

  • When did momondo last update prices for hotels in Lucerne?

    Prices for hotels in Lucerne are refreshed on a daily basis.

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