Kigali Serena Hotel
5-star Hotel with Outdoor pool
7469 KN 3 Avenue, (Boulevard De La Revolution) Kigali, Rwanda, Kigali 250
+250 252 597 100based on 353 reviews
per night
About Kigali Serena Hotel, Kigali
Kigali Serena Hotel photos
Kigali Serena Hotel room price & deals
Hotel Amenities & Facilities
- Outdoor pool
- Spa and wellness center
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Coffee shop
Dining
- Electric kettle
- Packed lunches
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Coffee shop
- Minibar
- Snack bar
- Breakfast in the room
- Tea/coffee maker
- Kettle
- Refrigerator
- Coffee machine
Services and conveniences
- Business center
- Car rental
- Wake-up service
- Concierge service
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Express check-out
- Private check-in/check-out
- 24hr front desk
- Safety deposit box
Basics
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Free Wi-Fi
- Towels
- Adapter
- Trash cans
General
- Hardwood or parquet floors
- Pool view
- Storage available
- Seating area
- Slippers
- Soundproof rooms
- Telephone
- Carpeted
- City view
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Pants press
- Iron and ironing board
- Tumble dryer
- Drying rack for clothing
Pool and spa
- Hot tub
- Outdoor pool
- Private pool
- Spa and wellness center
- Massage
- Sauna
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Shower
- Bathtub
- Toilet
Family friendly
- Babysitting or child care
- Cribs available
- Child pool
- Kids meals
- Kid-friendly buffet
- Complimentary breakfast
Accessibility and suitability
- No smoking
- Designated smoking area
- Increased accessibility
- Elevator
- Allergy-free room
Parking and transportation
- Airport shuttle (surcharge)
- Free parking
- Private parking
- Valet parking
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Shared lounge/TV area
- TV
Outdoor
- Garden
- Terrace/Patio
- Grill
- Balcony
Things to do
- Gift shop
- Golf
- Evening entertainment
- Beauty salon
Bedroom
- Clothes rack
- Wardrobe or closet
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Fitness
- Aerobics
- Fitness center
Kigali Serena Hotel Reviews
Pros +
- "Kigali Serena Staff was very courteous, soft speaking and Pro Active." (in 3 reviews)
- The food is delicious. (in 6 reviews)
- room service and housekeeping very responsive (in 14 reviews)
Cons -
- "The bed was a bit lumpy, possibly because 2 twin beds had been joined." (in 1 review)
- The restaurant is in dire need of help. (in 1 review)
- "Taxi out too expensive, ar least double what was actually paid" (in 1 review)
Kigali Serena Hotel room booking info
Check in/Check out
Check in anytime after 2:00 PM, check out anytime before 12:00 PM
Cancellation/prepayment
Cancellation/prepayment policies vary by room type and provider.
Frequently asked questions
How does Kigali Serena Hotel compare to other 5 star hotels in Kigali?
There is a $103/night difference in the average price of 5 star hotels in Kigali ($253/night) and the average nightly rate at Kigali Serena Hotel ($150/night).
How far is Kigali Serena Hotel from Kigali Intl?
Kigali Serena Hotel is 5.0 mi away from Kigali Intl. You can typically expect your drive time from Kigali Serena Hotel to Kigali Intl to be 15min. It might be worth looking up traffic trends near your hotel if you are worried about saving time.
What is the best way to get to Kigali Serena Hotel from Kigali Intl?
With parking available at Kigali Serena Hotel, you could always rent a car for as low as $32/day and park it at the hotel. This would give you freedom while visiting Kigali. Another more common option is to just take a taxi or rideshare service from the airport to Kigali Serena Hotel. The nearest airport to the hotel is Kigali Intl.
Are there food options at Kigali Serena Hotel?
There is a restaurant at Kigali Serena Hotel that can be used by visitors of the hotel. You can sit down or take food to go. Call the front desk at +250 252 597 100 for kitchen hours. One of the easiest dining options for Kigali guests staying in Kigali Serena Hotel is to get room service, which is available to all hotel guests.
Does Kigali Serena Hotel have a pool?
Kigali Serena Hotel does have a pool on site that hotel guests may use. Be advised that hotels typically have rules associated with pool usage. momondo would advise you to check with the front desk before taking a swim.
What is the phone number for Kigali Serena Hotel?
For assistance from an employee at Kigali Serena Hotel please call +250 252 597 100.
Does Kigali Serena Hotel have Wi-Fi available?
Yes, Kigali Serena Hotel has Wi-Fi available to hotel guests.
Is there a gym or fitness center available to guests at Kigali Serena Hotel?
Yes, there is a gym available to guests of Kigali Serena Hotel. For gym hours, it is best to ask the front desk clerk during check-in.
What time is check-out for Kigali Serena Hotel?
For Kigali Serena Hotel, the required check-out time is 12:00 PM. Check-in may be available from 2:00 PM. Any special requests should be made with the concierge.
How much is a room at Kigali Serena Hotel?
$331/night is a good average price right now, and some users have even reported deals that start from only $150/night. However, prices can change based on the time of year you’re booking, the type of room you prefer, etc. Fill in the form above to get deals for your trip.
Is there laundry service in Kigali Serena Hotel?
Yes, you can take care of all your laundry needs with the on-premise services at Kigali Serena Hotel, Kigali. An iron and an ironing board will also be provided. You can ask for them at the front desk if they are not available in the room.
How many operators does momondo search for hotels in Kigali?
As of April 2025, there are 1,573 operators available to choose from for hotels in Kigali.
When did momondo last update prices for hotels in Kigali?
Prices for hotels in Kigali are updated daily.
Places of interest near Kigali Serena Hotel
Attractions in Kigali, Rwanda curated by momondo
Kigali Serena Hotel location: 7469 KN 3 Avenue, (Boulevard De La Revolution) Kigali, Rwanda, Kigali 250