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Kigali Serena Hotel

Boulevard De La Revolution, Kigali 250

+250 252 597 100

per night


based on 182 reviews

About Kigali Serena Hotel, Kigali

Value for money

Situated in Central Kigali, the ambassadorial and commercial heart of Rwanda, and the citys pre-eminent meeting place for diplomats and businessmen. The Hotel is situated only 10 km from Kigali International Airport.Ideally located on one of Kigali's most charming boulevards, the five-star Kigali Serena Hotel is built around a polished granite atrium, which showcases the very best of Rwandese cultural art.Relaxed yet elegant, the hotel features an Executive Lounge and Bar, which opens onto a wide sundeck overlooking the newly refurbished swimming pool. Also overlooking the pool, the popular Milima Restaurant offers a wide range of all-day buffet choices, while the relaxed Sokoni Caf offers inside and outside poolside seating.Regarded by many as Kigalis natural business hub, the hotel also boasts its own extensive conference centre, 500-seater auditorium and lavish ballroom.

Kigali Serena Hotel photos

Kigali Serena Hotel room price & deals

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Deluxe Rooms - City view


$705 totalHotels.com
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Standard Rooms - City view


$179 totalAgoda.com
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Other Rooms - Park view


$186 totalExpedia
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Hotel Amenities & Facilities

  • Outdoor pool
  • Spa and wellness center
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee shop
  • Valet parking

Health and safety

  • Daily housekeeping
  • Face masks for guests available
  • Physical distancing in dining areas
  • Physical distancing rules
  • Process in place to check health of guests
  • CCTV in common areas
  • CCTV outside property
  • Hand sanitizer in guest accommodation and key areas
  • Use of cleaning chemicals that are effective against coronavirus
  • 24-hour security
  • Guest accommodation is disinfected between stays
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Delivered food is securely covered
  • Staff follow all safety protocols as directed by local authorities
  • Safe

Services and conveniences

  • Business center
  • Wake-up service
  • Car rental
  • Concierge service
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Shoeshine
  • Room service
  • Express check-out
  • Private check-in/check-out
  • 24hr front desk
  • Wedding services
  • Ticket service
  • Safety deposit box


  • Packed lunches
  • Breakfast included
  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Coffee shop
  • Minibar
  • Snack bar
  • Breakfast in the room


  • Hardwood or parquet floors
  • Newspapers
  • Storage available
  • Seating area
  • Slippers
  • Soundproof rooms
  • Bridal suite
  • Telephone
  • Carpeted
  • VIP room facilities


  • Wi-Fi available in all areas
  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Heating
  • Air-conditioned
  • Free Wi-Fi
  • Towels
  • Trash cans

Pool and spa

  • Spa
  • Hot tub
  • Outdoor pool
  • Private pool
  • Spa and wellness center
  • Massage
  • Sauna


  • Ironing service
  • Laundry facilities
  • Laundry service
  • Pants press
  • Iron and ironing board
  • Tumble dryer
  • Drying rack for clothing

Accessibility and suitability

  • Multi-lingual staff
  • No smoking
  • Designated smoking area
  • Increased accessibility
  • Elevator
  • Allergy-free room


  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Shower
  • Bathtub
  • Toilet

Things to do

  • Gift shop
  • Shops (on site)
  • Golf
  • Evening entertainment
  • Beauty salon

Family friendly

  • Babysitting or child care
  • Child pool
  • Kids meals
  • Kid-friendly buffet
  • Complimentary breakfast

Parking and transportation

  • Airport shuttle (surcharge)
  • Free parking
  • Private parking
  • Valet parking


  • Electric kettle
  • Kitchen
  • Tea/coffee maker
  • Refrigerator

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • Shared lounge/TV area
  • TV


  • Garden
  • Terrace/Patio
  • Grill
  • Balcony


  • Clothes rack
  • Wardrobe or closet


  • Fax/photocopying
  • Desk


  • Aerobics
  • Fitness center

Places of interest near Kigali Serena Hotel

Attractions in Kigali, Rwanda curated by momondo

Kigali Serena Hotel location: Boulevard De La Revolution, Kigali 250

Kigali Serena Hotel Reviews

GreatBased on 182 verified guest reviews

Pros +
  • location and breakfast excellent. (in 22 reviews)
  • Friendly staff and professional staff. (in 21 reviews)
  • Our room was amazing! (in 16 reviews)
Cons -
  • No ATM machine in hotel (in 7 reviews)
  • Noticed my balcony door lock was wonky and it led out to the terrace. (in 2 reviews)
  • The restaurant is in dire need of help. (in 1 review)

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Kigali Serena Hotel room booking info

Check in/Check out

Check in anytime after 2:00 PM, check out anytime before 12:00 PM


Cancellation/prepayment policies vary by room type and provider.

Frequently asked questions

  • There is a $177/night difference in the average price of 5 star hotels in Kigali ($323/night) and the average nightly rate at Kigali Serena Hotel ($146/night).

  • Kigali Serena Hotel is 5.0 mi away from Kigali Intl. You can typically expect your drive time from Kigali Serena Hotel to Kigali Intl to be 15min. It might be worth looking up traffic trends near your hotel if you are worried about saving time.

  • With parking available at Kigali Serena Hotel, you could always rent a car for as low as $90/day and park it at the hotel. This would give you freedom while visiting Kigali. Another more common option is to just take a taxi or rideshare service from the airport to Kigali Serena Hotel. The nearest airport to the hotel is Kigali Intl.

  • There is a restaurant at Kigali Serena Hotel that can be used by visitors of the hotel. You can sit down or take food to go. Call the front desk at +250 252 597 100 for kitchen hours. One of the easiest dining options for Kigali guests staying in Kigali Serena Hotel is to get room service, which is available to all hotel guests.

  • Kigali Serena Hotel does have a pool on site that hotel guests may use. Be advised that hotels typically have rules associated with pool usage. momondo would advise you to check with the front desk before taking a swim.

  • For assistance from an employee at Kigali Serena Hotel please call +250 252 597 100.

  • Yes, Kigali Serena Hotel has Wi-Fi available to hotel guests.

  • Yes, there is a gym available to guests of Kigali Serena Hotel. For gym hours, it is best to ask the front desk clerk during check-in.

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