Kigali Serena Hotel

5-star Hotel with Outdoor pool

5 stars
8.6
Very good
based on 493 reviews
493 verified ratings
7469 KN 3 Avenue, (Boulevard De La Revolution) Kigali, Rwanda, Kigali 250
7469 KN 3 Avenue, (Boulevard De La Revolution) Kigali, Rwanda, Kigali
+250 252 597 100
Fri 11/6
-
Sat 11/7
2 guests, 1 room
Deals from
$110
/Cheapest rate per night
Room type
Provider
Nightly total
Deluxe room
$110
Standard room
$130
Double room
$183
29 more Kigali Serena Hotel deals
29 more Kigali Serena Hotel deals
Living room
Other
Other
Living room
Pool
Bedroom
Lobby
Buffet
Bar
Bedroom
Bedroom
Restaurant
Restaurant
Building
Lounge
Building
Banquet hall
Bedroom
Living room
Spa
Restaurant
Other
About
Rooms
Amenities
Reviews
Location

About Kigali Serena Hotel, Kigali

Cleanliness
9.1
Comfort
9.2
Location
9.2
Services
8.9
Staff
9.1
Value for money
8.6
Kigali Serena Hotel is situated in Kigali and is close to the area's popular attractions. It offers free Wi-Fi, a Jacuzzi and an outdoor pool. This 3.5-star hotel provides a sauna, a ballroom and an express check-in and check-out feature. It also offers babysitting services, a currency exchange and a reception that operates 24 hours a day. There are 148 stylish rooms at Serena Hotel Kigali, each offering all the essentials to ensure a comfortable stay. Each comes with free tea and coffee making facilities as well as a private bathroom. The hotel's sophisticated restaurant features an outdoor terrace. Drinks can be enjoyed at the on-site bar. For those who enjoy exploring local restaurants and cafés, there is a great selection right on the doorstep. Kigali International Airport is within a 20-minute drive away, and an airport transfer service is available on request.

Kigali Serena Hotel room price & deals

Fri 11/6
-
Sat 11/7
Double room
bed type unknown
$183
nightly with fees
Deluxe room
bed type unknown
$110
nightly with fees
bed type unknown
$139
nightly with fees
2 twin beds
$158
nightly with fees
Standard room
bed type unknown
$130
nightly with fees
bed type unknown
$146
nightly with fees
bed type unknown
$152
nightly with fees
Queen room
bed type unknown
$324
nightly with fees
Superior room
bed type unknown
$194
nightly with fees
bed type unknown
$207
nightly with fees
bed type unknown
$258
nightly with fees
*Total includes estimated local taxes & fees payable on check out.

Hotel Amenities & Facilities

  • Outdoor pool
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Coffee shop
  • Valet parking

Services and conveniences

  • Business center
  • Car rental
  • Wake-up service
  • Concierge service
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Tour desk
  • Key card access
  • Express check-out
  • Private check-in/check-out
  • 24hr front desk
  • Wedding services
  • Safety deposit box
  • Flexible event space
  • Bottle of water

Basics

  • Wi-Fi available in all areas
  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Heating
  • Air-conditioned
  • Free Wi-Fi
  • Linens
  • Towels
  • Shampoo
  • Adapter
  • Body soap
  • Trash cans
  • Conditioner

Accessibility and suitability

  • Multi-lingual staff
  • No smoking
  • Lower bathroom sink
  • Lowered sink
  • Designated smoking area
  • Increased accessibility
  • Elevator
  • Accessible by elevator
  • Accessible parking
  • Allergy-free room
  • Toilet with grab rails
  • Upper floors accessible by elevator

Bathroom

  • Higher-level toilet
  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Raised toilet
  • Shower
  • Shower cap
  • Bathtub
  • Bidet
  • Toilet
  • Toilet paper

Dining

  • Packed lunches
  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Coffee shop
  • Minibar
  • Snack bar
  • Breakfast in the room
  • Dining table

General

  • Garden view
  • Storage available
  • Seating area
  • Slippers
  • Sofa
  • Soundproof rooms
  • Soundproofing
  • Telephone
  • Carpeted
  • City view

Pool and spa

  • Spa
  • Hot tub
  • Outdoor pool
  • Steam room
  • Massage
  • Pool bar
  • Sauna

Kitchen

  • Electric kettle
  • Kitchenette
  • Tea/coffee maker
  • Refrigerator
  • Coffee machine
  • Dining area

Parking and transportation

  • Chauffeur
  • Airport shuttle (surcharge)
  • Free parking
  • Private parking
  • Valet parking

Outdoor

  • Garden
  • Terrace/Patio
  • Beach chairs
  • Grill
  • Balcony

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Pants press
  • Iron and ironing board

Health and safety

  • Daily housekeeping
  • CCTV in common areas
  • CCTV outside property
  • 24-hour security
  • Safe

Family friendly

  • Cribs available
  • Child pool
  • Kids meals
  • Kid-friendly buffet
  • Babysitting/child services (surcharge)

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • Shared lounge/TV area
  • TV

Things to do

  • Gift shop
  • Golf
  • Evening entertainment
  • Beauty salon

Fitness

  • Aerobics
  • Fitness classes
  • Fitness center
  • Gym

Bedroom

  • Alarm clock
  • Clothes rack
  • Wardrobe or closet

Workspace

  • Fax/photocopying
  • Desk

Kigali Serena Hotel Reviews

8.6
Very good493 verified ratings
Pros +
  • "Kigali Serena Staff was very courteous, soft speaking and Pro Active." (in 3 reviews)
  • The food is delicious. (in 6 reviews)
  • room service and housekeeping very responsive (in 14 reviews)
Cons -
  • "The bed was a bit lumpy, possibly because 2 twin beds had been joined." (in 1 review)
  • The restaurant is in dire need of help. (in 1 review)
  • "Taxi out too expensive, ar least double what was actually paid" (in 1 review)

Kigali Serena Hotel room booking info

Value for money

8.6

Location rating

9.2

Distance to city center

2.0 mi

Nearest Airport

Kigali Intl

Distance to airport

5.0 mi

Check in/Check out

Check in anytime after 2:00 PM, check out anytime before 12:00 PM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.

Frequently asked questions

  • How does Kigali Serena Hotel compare to other 5 star hotels in Kigali?

    There is a $106/night difference in the average price of 5 star hotels in Kigali ($258/night) and the average nightly rate at Kigali Serena Hotel ($152/night).

  • How far is Kigali Serena Hotel from Kigali Intl?

    Kigali Serena Hotel is 5.0 mi away from Kigali Intl. You can typically expect your drive time from Kigali Serena Hotel to Kigali Intl to be 14 mins. It might be worth looking up traffic trends near your hotel if you are worried about saving time.

  • What is the best way to get to Kigali Serena Hotel from Kigali Intl?

    With parking available at Kigali Serena Hotel, you could always rent a car for as low as $39/day and park it at the hotel. This would give you freedom while visiting Kigali. Another more common option is to just take a taxi or rideshare service from the airport to Kigali Serena Hotel. The nearest airport to the hotel is Kigali Intl.

  • Are there food options at Kigali Serena Hotel?

    There is a restaurant at Kigali Serena Hotel that can be used by visitors of the hotel. You can sit down or take food to go. Call the front desk at +250 252 597 100 for kitchen hours. One of the easiest dining options for Kigali guests staying in Kigali Serena Hotel is to get room service, which is available to all hotel guests.

  • Does Kigali Serena Hotel have a pool?

    Kigali Serena Hotel does have a pool on site that hotel guests may use. Be advised that hotels typically have rules associated with pool usage. momondo would advise you to check with the front desk before taking a swim.

  • What is the phone number for Kigali Serena Hotel?

    For assistance from an employee at Kigali Serena Hotel please call +250 252 597 100.

  • Does Kigali Serena Hotel have Wi-Fi available?

    Yes, Kigali Serena Hotel has Wi-Fi available to hotel guests.

  • Is there a gym or fitness center available to guests at Kigali Serena Hotel?

    Yes, there is a gym available to guests of Kigali Serena Hotel. For gym hours, it is best to ask the front desk clerk during check-in.

  • What time is check-out for Kigali Serena Hotel?

    For Kigali Serena Hotel, the required check-out time is 12:00 PM. Check-in may be available from 2:00 PM. Any special requests should be made with the concierge.

  • How much is a room at Kigali Serena Hotel?

    $186/night is a good average price right now, and some users have even reported deals that start from only $141/night. However, prices can change based on the time of year you’re booking, the type of room you prefer, etc. Fill in the form above to get deals for your trip.

  • Is there laundry service in Kigali Serena Hotel?

    Yes, you can take care of all your laundry needs with the on-premise services at Kigali Serena Hotel, Kigali. An iron and an ironing board will also be provided. You can ask for them at the front desk if they are not available in the room.

  • How many operators does momondo search for hotels in Kigali?

    As of October 2026, there are 1,600 operators available to choose from for hotels in Kigali.

  • When did momondo last update prices for hotels in Kigali?

    Prices for hotels in Kigali are updated daily.

Places of interest near Kigali Serena Hotel

Attractions in Kigali, Rwanda curated by momondo

Kigali Serena Hotel location: 7469 KN 3 Avenue, (Boulevard De La Revolution) Kigali, Rwanda, Kigali 250

Top landmarks

Kigali Genocide Memorial Centre1.8 mi
Old Parliament2.5 mi
Stade Amahoro3.5 mi
Akagera National Park41.8 mi

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