How does The Royal Mall compare to other 3 star hotels in Kandy?

In Kandy, 3 star hotels have average nightly rates of $41. The Royal Mall is $13 cheaper than the city average at just $28/night. Visit the hotel page for more details.

Are there food options at The Royal Mall?

The Royal Mall does have a restaurant on site that guests and non-guests can use. Ask the front desk for kitchen hours or call The Royal Mall at +94 817 388 300 . One of the easiest dining options for Kandy guests staying in The Royal Mall is to get room service, which is available to all hotel guests. Visit the hotel page for more details.

Does The Royal Mall have a pool?

Unfortunately, our data does not specify if there is a pool at The Royal Mall. We would recommend calling the hotel’s front desk to confirm. The phone number for The Royal Mall is +94 817 388 300 . Visit the hotel page for more details.

How close is The Royal Mall to Kandy city center?

The Royal Mall is just 2.2 mi away from Kandy city center. The closest landmark to the center of Kandy is Sri Dalada Maligawa, which is very accessible to The Royal Mall guests. Visit the hotel page for more details.

What is the phone number for The Royal Mall?

If you have questions or concerns about your stay at The Royal Mall, call +94 817 388 300 to speak with a front desk representative. Visit the hotel page for more details.

Does The Royal Mall have Wi-Fi available?

Yes, The Royal Mall has Wi-Fi available to hotel guests. Visit the hotel page for more details.

Is there a gym or fitness center available to guests at The Royal Mall?

There is a hotel gym accessible to guests staying at The Royal Mall. Most hotel gyms are not 24-hours, so be sure to ask the front desk for gym hours and availability. Visit the hotel page for more details.

What time is check-out for The Royal Mall?

You can plan to arrive after 12:00 PM for checking in. Check-out time is 11:30 AM. We advise notifying the front desk of any requests as early as possible. Visit the hotel page for more details.

How much is a room at The Royal Mall?

$31/night is a good average price right now, and some users have even reported deals that start from only $28/night. However, prices can change based on the time of year you’re booking, the type of room you prefer, etc. Fill in the form above to get deals for your trip. Visit the hotel page for more details.

Is there laundry service in The Royal Mall?

Laundry services are available at The Royal Mall. Contact the property reception for additional information. Ironing equipment e.g. ironing boards and irons are available as well. Visit the hotel page for more details.

How many operators does momondo search for hotels in Kandy?

As of November 2025, there are 2,354 operators available to choose from for hotels in Kandy. Visit the hotel page for more details.

When did momondo last update prices for hotels in Kandy?

Prices for hotels in Kandy are refreshed on a daily basis. Visit the hotel page for more details.

The Royal Mall in Kandy, Sri Lanka from $0: Deals, Reviews, Photos

3 stars

903/18 William Gopallawa Mawatha, Kandy 20000

+94 817 388 300

5.7

Fair

58 verified ratings

About The Royal Mall, Kandy

Set in Kandy, 2.5 km from Kandy Royal Botanic Gardens, The Royal Mall offers accommodation with a shared lounge, free private parking, a restaurant and a bar. This 1-star hotel offers an ATM and a tour desk. The accommodation provides a 24-hour front desk, airport transfers, room service and free WiFi throughout the property. All guest rooms come with air conditioning, a flat-screen TV with satellite channels, a minibar, a kettle, a bidet, a hairdryer and a desk. The hotel features some units that feature mountain views, and all rooms are fitted with a private bathroom with a shower. At The Royal Mall, every room includes a seating area. Kandy railway station is 2.9 km from the accommodation, while Bogambara Stadium is 3.6 km from the property. Victoria Reservoir Kandy Seaplane Base Airport is 27 km away.

The Royal Mall room price & deals

Tue 11/25

Wed 11/26

Hotel Amenities & Facilities

Fitness center
Restaurant
Bar/Lounge
Room service
Free Wi-Fi
Tea/coffee maker
Free parking
Wi-Fi available in all areas
Flat-screen TV
Cable or satellite TV

Health and safety

Daily housekeeping
Face masks for guests available
Physical distancing in dining areas
Physical distancing rules
First-aid kit
Property is cleaned by professional cleaning companies
Access to health care professionals
CCTV in common areas
CCTV outside property
Hand sanitizer in guest accommodation and key areas
24-hour security
Guest accommodation is disinfected between stays
Guest accommodation sealed after cleaning
Safe
Delivered food is securely covered

Services and conveniences

ATM on-site
Car rental
Wake-up service
Safety deposit box
Currency exchange on-site
Meeting/Banquet facilities
Mini-market on site
Public transport tickets
Room service
Tour desk
Key access
Bottle of water
24hr front desk

Basics

Free Wi-Fi
Wi-Fi available in all areas
Internet
Linens
Towels
Fan
Fire extinguisher
Adapter
Body soap
Air-conditioned
Towels/sheets (extra fee)
Trash cans

Dining

Electric kettle
Minibar
Packed lunches
Special diet menus (on request)
Restaurant
Bar/Lounge
Breakfast in the room
Tea/coffee maker
Food can be delivered to guest accommodation

Bathroom

Shower
Shower cap
Bidet
Hairdryer
Toilet
Toilet paper
Private bathroom
Walk-in shower

General

Family rooms
Seating area
Sofa
Lockers
Telephone
Mountain view
Tile/marble floor
Storage available

Accessibility and suitability

Non-smoking rooms available
Elevator
Accessible parking
Non-feather pillow
Upper floors accessible by elevator
Designated smoking area

Pool and spa

Massage
Spa
Sauna
Steam room

Parking and transportation

Airport shuttle (surcharge)
Free parking
Private parking
Shuttle service (additional charge)

Laundry

Laundry facilities
Ironing service
Laundry service
Iron and ironing board

Media and entertainment

Flat-screen TV
Shared lounge/TV area
Cable or satellite TV

Bedroom

Socket near the bed
Clothes rack

Workspace

Fax/photocopying
Desk

Fitness

Fitness classes
Fitness center

Things to do

Beauty salon

Family friendly

Kids meals

The Royal Mall Reviews

5.7

Fair58 verified ratings

Pros +

"Spacious rooms, wifi facility." (in 1 review)
Staff was super friendly and very helpful. (in 6 reviews)

Cons -

Poor drainage facility in the bathroom. (in 1 review)

The Royal Mall room booking info

Value for money

6.5

Location rating

8.5

Distance to city center

2.2 mi

Check in/Check out

Check in anytime after 12:00 PM, check out anytime before 11:30 AM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.

Frequently asked questions

How does The Royal Mall compare to other 3 star hotels in Kandy?
In Kandy, 3 star hotels have average nightly rates of $41. The Royal Mall is $13 cheaper than the city average at just $28/night.
Are there food options at The Royal Mall?
The Royal Mall does have a restaurant on site that guests and non-guests can use. Ask the front desk for kitchen hours or call The Royal Mall at +94 817 388 300. One of the easiest dining options for Kandy guests staying in The Royal Mall is to get room service, which is available to all hotel guests.
Does The Royal Mall have a pool?
Unfortunately, our data does not specify if there is a pool at The Royal Mall. We would recommend calling the hotel’s front desk to confirm. The phone number for The Royal Mall is +94 817 388 300.
How close is The Royal Mall to Kandy city center?
The Royal Mall is just 2.2 mi away from Kandy city center. The closest landmark to the center of Kandy is Sri Dalada Maligawa, which is very accessible to The Royal Mall guests.
What is the phone number for The Royal Mall?
If you have questions or concerns about your stay at The Royal Mall, call +94 817 388 300 to speak with a front desk representative.
Does The Royal Mall have Wi-Fi available?
Yes, The Royal Mall has Wi-Fi available to hotel guests.
Is there a gym or fitness center available to guests at The Royal Mall?
There is a hotel gym accessible to guests staying at The Royal Mall. Most hotel gyms are not 24-hours, so be sure to ask the front desk for gym hours and availability.
What time is check-out for The Royal Mall?
You can plan to arrive after 12:00 PM for checking in. Check-out time is 11:30 AM. We advise notifying the front desk of any requests as early as possible.
How much is a room at The Royal Mall?
$31/night is a good average price right now, and some users have even reported deals that start from only $28/night. However, prices can change based on the time of year you’re booking, the type of room you prefer, etc. Fill in the form above to get deals for your trip.
Is there laundry service in The Royal Mall?
Laundry services are available at The Royal Mall. Contact the property reception for additional information. Ironing equipment e.g. ironing boards and irons are available as well.
How many operators does momondo search for hotels in Kandy?
As of November 2025, there are 2,354 operators available to choose from for hotels in Kandy.
When did momondo last update prices for hotels in Kandy?
Prices for hotels in Kandy are refreshed on a daily basis.