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The Royal Mall

3-star Hotel with Spa and wellness center

3 stars

903/18 William Gopallawa Mawatha, Kandy 20000

+94 817 388 300
5.8
Fair

based on 59 reviews

Provider
Provider for The Royal Mall
Provider for The Royal Mall
Provider for The Royal Mall

About The Royal Mall, Kandy

Cleanliness
7.1
Comfort
6.6
Location
8.0
Services
6.3
Staff
7.4
Value for money
6.2
Hotel in Kandy with 2 restaurants and a fitness center 2 restaurants, a fitness center, and a bar/lounge are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a sauna, a coffee shop/cafe, and spa services. The Royal Mall Kandy offers 24 air-conditioned accommodations with minibars and safes. Flat-screen televisions come with satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers. This Kandy hotel provides complimentary wireless Internet access. Housekeeping is provided daily. Recreational amenities at the hotel include a sauna and a fitness center.

The Royal Mall photos

The Royal Mall room price & deals

Sat 7/19
Sun 7/20

Hotel Amenities & Facilities

  • Spa and wellness center
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Free parking
  • Wi-Fi available in all areas
  • Flat-screen TV

Basics

  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Internet
  • Linens
  • Towels
  • Fan
  • Fire extinguisher
  • Free toiletries
  • Adapter
  • Body soap
  • Air-conditioned
  • Towels/sheets (extra fee)
  • Trash cans

Services and conveniences

  • ATM on-site
  • Car rental
  • Wake-up service
  • Safety deposit box
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Mini-market on site
  • Room service
  • Tour desk
  • Key access
  • Bottle of water
  • 24hr front desk

Dining

  • Electric kettle
  • Minibar
  • Packed lunches
  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Breakfast in the room
  • Tea/coffee maker
  • Food can be delivered to guest accommodation

Bathroom

  • Shower
  • Shower cap
  • Bidet
  • Hairdryer
  • Toilet
  • Toilet paper
  • Private bathroom
  • Walk-in shower

General

  • Family rooms
  • Seating area
  • Sofa
  • Lockers
  • Telephone
  • Mountain view
  • Tile/marble floor
  • Storage available

Accessibility and suitability

  • Non-smoking rooms available
  • Increased accessibility
  • Elevator
  • Non-feather pillow
  • Upper floors accessible by elevator
  • Designated smoking area

Parking and transportation

  • Airport shuttle (surcharge)
  • Free parking
  • Private parking
  • Shuttle service (additional charge)

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Iron and ironing board

Media and entertainment

  • Flat-screen TV
  • Shared lounge/TV area
  • Cable or satellite TV

Spa

  • Spa and wellness center
  • Massage
  • Sauna

Bedroom

  • Socket near the bed
  • Clothes rack

Workspace

  • Fax/photocopying
  • Desk

Health and safety

  • Daily housekeeping
  • Safe

Things to do

  • Beauty salon

Family friendly

  • Kids meals

Fitness

  • Fitness center

The Royal Mall Reviews

5.8
FairBased on 59 verified guest reviews
Pros +
  • "Spacious rooms, wifi facility." (in 1 review)
  • Staff was super friendly and very helpful. (in 6 reviews)
Cons -
  • Poor drainage facility in the bathroom. (in 1 review)

The Royal Mall room booking info

Value for money

6.2

Location rating

8.0

Distance to city center

2.2 mi

Check in/Check out

Check in anytime after 12:00 PM, check out anytime before 11:30 AM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.

Frequently asked questions

  • How does The Royal Mall compare to other 3 star hotels in Kandy?

    In Kandy, 3 star hotels have average nightly rates of $41. The Royal Mall is $13 cheaper than the city average at just $28/night.

  • Are there food options at The Royal Mall?

    The Royal Mall does have a restaurant on site that guests and non-guests can use. Ask the front desk for kitchen hours or call The Royal Mall at +94 817 388 300. One of the easiest dining options for Kandy guests staying in The Royal Mall is to get room service, which is available to all hotel guests.

  • Does The Royal Mall have a pool?

    Unfortunately, our data does not specify if there is a pool at The Royal Mall. We would recommend calling the hotel’s front desk to confirm. The phone number for The Royal Mall is +94 817 388 300.

  • How close is The Royal Mall to Kandy city center?

    The Royal Mall is just 2.2 mi away from Kandy city center. The closest landmark to the center of Kandy is Sri Dalada Maligawa, which is very accessible to The Royal Mall guests.

  • What is the phone number for The Royal Mall?

    If you have questions or concerns about your stay at The Royal Mall, call +94 817 388 300 to speak with a front desk representative.

  • Does The Royal Mall have Wi-Fi available?

    Yes, The Royal Mall has Wi-Fi available to hotel guests.

  • Is there a gym or fitness center available to guests at The Royal Mall?

    There is a hotel gym accessible to guests staying at The Royal Mall. Most hotel gyms are not 24-hours, so be sure to ask the front desk for gym hours and availability.

  • What time is check-out for The Royal Mall?

    You can plan to arrive after 12:00 PM for checking in. Check-out time is 11:30 AM. We advise notifying the front desk of any requests as early as possible.

  • How much is a room at The Royal Mall?

    $28/night is a good average price right now, and some users have even reported deals that start from only $27/night. However, prices can change based on the time of year you’re booking, the type of room you prefer, etc. Fill in the form above to get deals for your trip.

  • Is there laundry service in The Royal Mall?

    Laundry services are available at The Royal Mall. Contact the property reception for additional information. Ironing equipment e.g. ironing boards and irons are available as well.

  • How many operators does momondo search for hotels in Kandy?

    As of July 2025, there are 2,436 operators available to choose from for hotels in Kandy.

  • When did momondo last update prices for hotels in Kandy?

    Prices for hotels in Kandy are refreshed on a daily basis.

Places of interest near The Royal Mall

Attractions in Kandy, Sri Lanka curated by momondo

The Royal Mall location: 903/18 William Gopallawa Mawatha, Kandy 20000

Top landmarks

Royal Botanical Garden1.2 mi
Ceylon Tea Museum1.5 mi
Asgiriya Stadium1.9 mi
Bogambara Stadium1.9 mi
Bahiravokanda Vihara Buddha Statue2.0 mi
Kandy Clock Tower2.0 mi
Wales Park2.1 mi
Kandy Lake2.3 mi

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