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Cinnamon Citadel Kandy

124, Srimath Kuda Ratwatte Mawatha, Kandy

+94 812 234 365

per night


based on 708 reviews

Sat 11/27
Sun 11/28
Cheapest dealsNightly price

About Cinnamon Citadel Kandy, Kandy

Value for money

Located in Kandy, Cinnamon Citadel Kandy is a 4-minute drive from Asgiri Maha Viharaya and 6 minutes from Udawatta Kele Sanctuary. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available on request), and free valet parking is available onsite.

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Cinnamon Citadel Kandy room price & deals

Sat 11/27
Sun 11/28
Sat 11/27
Sun 11/28
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Superior Rooms - Ocean view


$110 totalTrip.com
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Hotel Amenities & Facilities

  • Outdoor pool
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Valet parking
  • Free parking
  • Business center

Health and safety

  • Daily housekeeping
  • Face masks for guests available
  • Physical distancing in dining areas
  • Physical distancing rules
  • Property is cleaned by professional cleaning companies
  • Process in place to check health of guests
  • CCTV in common areas
  • CCTV outside property
  • Hand sanitizer in guest accommodation and key areas
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Use of cleaning chemicals that are effective against coronavirus
  • 24-hour security
  • Guest accommodation is disinfected between stays
  • Guest accommodation sealed after cleaning
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Delivered food is securely covered
  • Guests can opt-out of accommodation cleaning
  • Staff follow all safety protocols as directed by local authorities
  • First-aid kit
  • Safe


  • Garden view
  • Interconnected room(s) available
  • Lockers
  • Mountain view
  • Newspapers
  • Storage available
  • River view
  • Fireplace
  • Seating area
  • Slippers
  • Telephone
  • Carpeted
  • VIP room facilities

Services and conveniences

  • Business center
  • Wake-up service
  • Concierge service
  • Entertainment staff
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Tour desk
  • Key access
  • 24hr front desk
  • Ticket service
  • Safety deposit box
  • Bottle of water


  • Wi-Fi available in all areas
  • Internet
  • Fan
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Air-conditioned
  • Free Wi-Fi
  • Towels
  • Shampoo
  • Body soap
  • Conditioner


  • Wine glasses
  • Electric kettle
  • Packed lunches
  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Minibar
  • Snack bar
  • Breakfast in the room
  • Tea/coffee maker


  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Shower
  • Shower cap
  • Bathtub
  • Bidet
  • Toilet
  • Toilet paper
  • Toothbrush

Accessibility and suitability

  • Entire unit located on ground floor
  • Entire unit wheelchair accessible
  • Designated smoking area
  • Non-smoking rooms available
  • Increased accessibility
  • Elevator
  • Accessible by elevator
  • Upper floors accessible by elevator


  • Outdoor furniture
  • Picnic area
  • Garden
  • Terrace/Patio
  • Beach towels
  • Grill
  • Balcony

Things to do

  • Shops (on site)
  • Board games/puzzles
  • Evening entertainment
  • Cooking classes
  • Table tennis
  • Water sport facilities (on site)
  • Hiking

Family friendly

  • Babysitting or child care
  • Books, DVDs, music for children
  • Child pool
  • Kids meals
  • Kid-friendly buffet
  • Kids' outdoor play equipment
  • Children's television networks


  • Ironing service
  • Laundry facilities
  • Laundry service
  • Pants press
  • Iron and ironing board
  • Tumble dryer

Pool and spa

  • Spa
  • Outdoor pool
  • Pool towels
  • Sauna

Parking and transportation

  • Airport shuttle (surcharge)
  • Free parking
  • Secured parking
  • Valet parking

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • Shared lounge/TV area
  • TV


  • Socket near the bed
  • Clothes rack
  • Wardrobe or closet


  • Fax/photocopying
  • Desk


  • Fitness center

Places of interest near Cinnamon Citadel Kandy

Attractions in Kandy, Sri Lanka curated by momondo

Cinnamon Citadel Kandy location: 124, Srimath Kuda Ratwatte Mawatha, Kandy

Cinnamon Citadel Kandy Reviews

GreatBased on 708 verified guest reviews

Pros +
  • Staff was very friendly and helpful. (in 146 reviews)
  • Great breakfast and dinner. (in 84 reviews)
  • Great hospitality and good food (in 80 reviews)
Cons -
  • Room service was very slow (in 19 reviews)

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Cinnamon Citadel Kandy room booking info

Check in/Check out

Check in anytime after 2:30 PM, check out anytime before 12:00 PM


Cancellation/prepayment policies vary by room type and provider.

Frequently asked questions

  • Cinnamon Citadel Kandy is typically below the average price of 4 star hotels in Kandy. On average, you can expect to pay $111 per night in Kandy. Cinnamon Citadel Kandy typically costs $69 per night, which is $42 cheaper than the Kandy average.

  • If there is no traffic, the 51.4 mi drive between Colombo Bandaranaike Intl and Cinnamon Citadel Kandy should only take about 2h 34min. If your hotel is in a more metropolitan area, you may see the driving time increase due to traffic.

  • Another more common option is to just take a taxi or rideshare service from the airport to Cinnamon Citadel Kandy. The nearest airport to the hotel is Colombo Bandaranaike Intl.

  • There is a restaurant at Cinnamon Citadel Kandy that can be used by visitors of the hotel. You can sit down or take food to go. Call the front desk at +94 812 234 365 for kitchen hours. One of the easiest dining options for Kandy guests staying in Cinnamon Citadel Kandy is to get room service, which is available to all hotel guests.

  • Cinnamon Citadel Kandy does have a pool on site that hotel guests may use. Be advised that hotels typically have rules associated with pool usage. momondo would advise you to check with the front desk before taking a swim.

  • When staying at Cinnamon Citadel Kandy there is just 1.1 mi between you and Kandy city center. While making your way to the center of Kandy, you should plan to visit Sri Dalada Maligawa, along with all the shops and restaurants.

  • For assistance from an employee at Cinnamon Citadel Kandy please call +94 812 234 365.

  • Yes, Cinnamon Citadel Kandy has Wi-Fi available to hotel guests.

  • Yes, there is a gym available to guests of Cinnamon Citadel Kandy. For gym hours, it is best to ask the front desk clerk during check-in.

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