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Kampala Serena Hotel

5-star Hotel with Outdoor pool

5 stars

P.O Box 7814, Kintu Road Kampala, Kampala

+256 414 309 000
8.7
Very good

based on 142 reviews

Fri 3/1
Sat 3/2

About Kampala Serena Hotel, Kampala

Cleanliness
9.2
Comfort
9.3
Location
9.2
Services
8.9
Staff
9.0
Value for money
8.2
An inspirational blend of 5-star polish and panAfrican panache, this world-class hotel will showcase the cream of Ugandan culture while delivering the ultimate in personalized service, international cuisine, social style and business reliability.Serena's Uganda flagship, the Kampala Serena Hotel is an inspirational blend of 5-star polish, pan-African panache, social style and business reliability.Ideally located at the very heart of Kampala, our luxury business hotel stands amidst 17 acres of landscaped grounds and water gardens. An oasis of cool and green, encircled by the seven hills of Kampala, this 186-room world-class hotel is the focal point of national, regional, business, political and social life.Drawing its architectural inspiration from the abundance of Uganda's lakes and rivers, the hotel has been created around a central water theme, which manifests itself both in the extensive water gardens and in the hand-carved panels and shimmering mosaics with which it is decorated.Inspirationally styled as a Kampala showcase for Ugandan art, this unique 5-star hotel offers; an international conference centre, a garden auditorium, a roof-top terrace, a rock-sculptured pool terrace, three restaurants, two bars and the Moorish palace of the Maisha Mind Body and Spirit Spa'.

Kampala Serena Hotel photos


Kampala Serena Hotel room price & deals

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Deluxe Rooms - River view
2 twin beds

2 twin beds

Prestigia

$253/night

$253 totalPrestigia
View Deal
Executive Rooms - Water view
1 king bed

1 king bed

Prestigia

$351/night

$351 totalPrestigia
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King Rooms - Park view
1 king bed

1 king bed

Prestigia

$623/night

$623 totalPrestigia
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Other Rooms - Harbor view
Agoda.com

$265/night

$265 totalAgoda.com
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Hotel Amenities & Facilities

  • Outdoor pool
  • Spa and wellness center
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Valet parking
  • Free parking

Health and safety

  • Daily housekeeping
  • Physical distancing in dining areas
  • Physical distancing rules
  • Process in place to check health of guests
  • CCTV in common areas
  • CCTV outside property
  • Hand sanitizer in guest accommodation and key areas
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Use of cleaning chemicals that are effective against coronavirus
  • 24-hour security
  • Guest accommodation is disinfected between stays
  • Guest accommodation sealed after cleaning
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Staff follow all safety protocols as directed by local authorities
  • First-aid kit

Services and conveniences

  • Business center
  • Wake-up service
  • Concierge service
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Tour desk
  • Key card access
  • Express check-out
  • 24hr front desk
  • Safety deposit box
  • Bottle of water

Basics

  • Wi-Fi available in all areas
  • Internet
  • Fire extinguisher
  • Smoke alarms
  • Air-conditioned
  • Free Wi-Fi
  • Linens
  • Towels
  • Shampoo
  • Body soap
  • Conditioner

General

  • Executive lounge access
  • Family rooms
  • Garden view
  • Storage available
  • Seating area
  • Slippers
  • Soundproof rooms
  • Telephone
  • Carpeted

Bathroom

  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Shower
  • Shower cap
  • Bathtub
  • Toilet
  • Toilet paper

Dining

  • Electric kettle
  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Minibar
  • Breakfast in the room
  • Tea/coffee maker

Pool and spa

  • Hot tub
  • Outdoor pool
  • Pool towels
  • Spa and wellness center
  • Massage
  • Pool bar
  • Sauna

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Pants press
  • Iron and ironing board
  • Tumble dryer

Parking and transportation

  • Airport shuttle (surcharge)
  • Free parking
  • Shuttle service (additional charge)
  • Private parking
  • Valet parking

Accessibility and suitability

  • No smoking
  • Designated smoking area
  • Increased accessibility
  • Elevator
  • Allergy-free room

Family friendly

  • Babysitting or child care
  • Cribs available
  • Child pool
  • Kids meals
  • Complimentary breakfast

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • Shared lounge/TV area
  • TV

Outdoor

  • Garden
  • Terrace/Patio
  • Balcony

Bedroom

  • Alarm clock
  • Clothes rack
  • Wardrobe or closet

Things to do

  • Gift shop
  • Golf
  • Beauty salon

Workspace

  • Fax/photocopying
  • Desk

Fitness

  • Aerobics
  • Fitness center

Places of interest near Kampala Serena Hotel

Attractions in Kampala, Uganda curated by momondo

Kampala Serena Hotel location: P.O Box 7814, Kintu Road Kampala, Kampala

Top landmarks

Kibuli Mosque0.9 mi
Uganda National Museum1.1 mi
Gaddafi National Mosque1.3 mi
Kabaka's Palace1.8 mi
Namirembe Cathedral1.9 mi
Kasubi Tombs2.3 mi
Rubaga Cathedral2.6 mi
Baha'i House of Worship3.2 mi
National Stadium5.4 mi

Kampala Serena Hotel Reviews

8.7
Very goodBased on 142 verified guest reviews
9.0Families
9.0Couples
8.6Solo
8.2Friends

Pros +
  • "Super friendly staff, in-house PCR testing (wow!" (in 27 reviews)
  • Fantastic hotel with great ambiance and very attentive staff (in 18 reviews)
  • "Great hotel, would reccommend." (in 17 reviews)
Cons -
  • "Nothing much , no variety of foods." (in 3 reviews)
  • Old but well maintained property. (in 2 reviews)


Kampala Serena Hotel room booking info

Check in/Check out

Check in anytime after 12:00 PM, check out anytime before 10:00 AM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.


Frequently asked questions

  • How far is Kampala Serena Hotel from Entebbe?

    If there is no traffic, the 21.5 mi drive between Entebbe and Kampala Serena Hotel should only take about 1h 4min. If your hotel is in a more metropolitan area, you may see the driving time increase due to traffic.

  • What is the best way to get to Kampala Serena Hotel from Entebbe?

    Another more common option is to just take a taxi or rideshare service from the airport to Kampala Serena Hotel. The nearest airport to the hotel is Entebbe.

  • Are there food options at Kampala Serena Hotel?

    There is a restaurant at Kampala Serena Hotel that can be used by visitors of the hotel. You can sit down or take food to go. Call the front desk at +256 414 309 000 for kitchen hours. Guests staying at Kampala Serena Hotel are welcomed by hotel staff to order room service directly from the kitchen to their room.

  • Does Kampala Serena Hotel have a pool?

    Yes. Many momondo users traveling to Kampala specifically look for hotels with a pool. Kampala Serena Hotel may have rules and guidelines for using the pool, so be sure to ask the front desk about things like pool hours.

  • How close is Kampala Serena Hotel to Kampala city center?

    Kampala Serena Hotel is 0.4 mi away from the city center of Kampala, where you can find interesting sights such as Gaddafi National Mosque.

  • What is the phone number for Kampala Serena Hotel?

    You can reach the main line at +256 414 309 000.

  • Does Kampala Serena Hotel have Wi-Fi available?

    Yes, Kampala Serena Hotel has Wi-Fi available to hotel guests.

  • Is there a gym or fitness center available to guests at Kampala Serena Hotel?

    Yes. If you are looking for a hotel with a fitness center on-site, Kampala Serena Hotel is a great place to stay.

  • What time is check-out for Kampala Serena Hotel?

    Standard check-out time at Kampala Serena Hotel is 10:00 AM. Guests can check in after 12:00 PM.

  • How much is a room at Kampala Serena Hotel?

    The average price for a night at Kampala Serena Hotel found recently is $270 and can go as low as $114/night. Please note that rates may be impacted by travel dates, room type, and availability. To see current deals, enter your dates in the form above.

  • Is there laundry service in Kampala Serena Hotel?

    Yes, laundry services are accessible for guests staying at Kampala Serena Hotel, Kampala. Irons and ironing boards are included as featured amenities.

  • What is the distance from Kampala Serena Hotel, Kampala to Namirembe Cathedral?

  • Is Gaddafi National Mosque, Kampala close to Kampala Serena Hotel?

  • How many operators does momondo search for hotels in Kampala?

  • When did momondo last update prices for hotels in Kampala?

    Prices for hotels in Kampala refresh daily.


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