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Hotel El Refugio

4-star Hotel with Restaurant

4 stars

Putuco (Carretera Rural a Cabanaconde), Chivay 54

+51 5425 7901
Very good

based on 202 reviews

Wed 3/6
Thu 3/7

About Hotel El Refugio, Chivay

Value for money
Tucked away in the impressive Colca Valley, this rustic-style inn features thermal baths, one of them being covered, the others being opened, all of them, nestled in a majestic landscape with a view of the Colca river and dominants mountains. Rooms are styled with rustic walls in delicate pale olive shades, all of them having a view of the valley and the river. Each room has a small balcony or terrace where you can admire a splendid view. All rooms have modern private bathrooms. A full American breakfast is served in the Restaurant; this one features panoramic windows with views of the valley and serves local specialties. There is also a small central iron-cast fireplace. El Refugio is ideally located 500 metres from Chivay’s bus station.

Hotel El Refugio photos

Hotel El Refugio room price & deals

Fri 3/1
Tue 3/5
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Double Rooms - Sea view
2 double beds

2 double beds



$94 totalBooking.com
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Other Rooms - Garden view


$85 totalAgoda.com
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Hotel Amenities & Facilities

  • Restaurant
  • Bar/Lounge
  • Room service
  • Free parking
  • Cable or satellite TV
  • Free toiletries
  • Wi-Fi
  • Laundry facilities
  • Hairdryer
  • 24hr front desk

Health and safety

  • Daily housekeeping
  • Physical distancing in dining areas
  • Physical distancing rules
  • First-aid kit
  • Process in place to check health of guests
  • CCTV in common areas
  • Hand sanitizer in guest accommodation and key areas
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Use of cleaning chemicals that are effective against coronavirus
  • 24-hour security
  • Guest accommodation is disinfected between stays
  • Guest accommodation sealed after cleaning
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Safe
  • Delivered food is securely covered
  • Guests can opt-out of accommodation cleaning
  • Staff follow all safety protocols as directed by local authorities


  • Shower
  • Shower cap
  • Bathtub
  • Hairdryer
  • Toilet
  • Toilet paper
  • Bathrobe
  • Private bathroom


  • Wi-Fi
  • Fire extinguisher
  • Shampoo
  • Free toiletries
  • Smoke alarms
  • Heating
  • Trash cans
  • Conditioner


  • Packed lunches
  • Special diet menus (on request)
  • Snack bar
  • Restaurant
  • Bar/Lounge
  • Breakfast in the room
  • Food can be delivered to guest accommodation


  • River view
  • Family rooms
  • Hardwood or parquet floors
  • Landmark view
  • Telephone
  • Mountain view
  • Storage available

Services and conveniences

  • Wake-up service
  • Safety deposit box
  • Room service
  • Tour desk
  • 24hr front desk

Things to do

  • Board games/puzzles
  • Game room
  • Table tennis
  • Pool table


  • Terrace/Patio
  • Balcony
  • Garden


  • Feather pillow
  • Socket near the bed
  • Wardrobe or closet

Parking and transportation

  • Free parking
  • Private parking

Media and entertainment

  • Shared lounge/TV area
  • Cable or satellite TV

Accessibility and suitability

  • No smoking
  • Upper floors accessible by stairs


  • Ironing service
  • Laundry facilities

Pool and spa

  • Hot tub

Family friendly

  • Cribs available

Places of interest near Hotel El Refugio

Attractions in Chivay, Peru curated by momondo

Hotel El Refugio location: Putuco (Carretera Rural a Cabanaconde), Chivay 54

Top landmarks

Banos Termales La Calera3.5 mi
Colca Canyon31.3 mi

Hotel El Refugio Reviews

Very goodBased on 202 verified guest reviews

Pros +
  • Large comfortable room . (in 11 reviews)
  • "The staff, particularly Carla, were fantastic." (in 10 reviews)
  • "Very nice location, very helpful and nice staff." (in 9 reviews)
Cons -
  • This hotel have potential for more. (in 4 reviews)
  • Unfortunately food for dinner is (in 3 reviews)
  • One time no hot water in the shower. (in 3 reviews)

Hotel El Refugio room booking info

Check in/Check out

Check in anytime after 1:00 PM, check out anytime before 11:00 AM


Cancellation/prepayment policies vary by room type and provider.

Frequently asked questions

  • How does Hotel El Refugio compare to other 4 star hotels in Chivay?

    4 star hotels in Chivay typically cost $86/night, but Hotel El Refugio is typically available for $82/night, and is rated equally to its competitors.

  • Are there food options at Hotel El Refugio?

    Yes, Hotel El Refugio does have a restaurant where you can sit down to eat or take food to go. There are also many other quality food options in Chivay for those looking for something different. If you are staying at Hotel El Refugio, you are more than welcome to order food through the hotel’s room service menu.

  • Does Hotel El Refugio have a pool?

    At this time, our data shows that there is no on-site pool at Hotel El Refugio. However, hotels can make changes that can significantly change the venue. For the most accurate answer, it would be best to call the hotel directly at +51 5425 7901.

  • What is the phone number for Hotel El Refugio?

    If you have questions or concerns about your stay at Hotel El Refugio, call +51 5425 7901 to speak with a front desk representative.

  • Does Hotel El Refugio have Wi-Fi available?

    Yes, Hotel El Refugio has Wi-Fi available to hotel guests.

  • What time is check-out for Hotel El Refugio?

    The required check-out time is 11:00 AM. Please plan accordingly before your departure to avoid any penalties or fees.

  • How many operators does momondo search for hotels in Chivay?

  • When did momondo last update prices for hotels in Chivay?

    Prices for hotels in Chivay were last updated today.

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