Rooms Stay in one of 29 guestrooms featuring flat-screen televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms with showers are provided. Conveniences include complimentary bottled water, and housekeeping is provided daily. Amenities Take in the views from a terrace and make use of amenities such as complimentary wireless Internet access and concierge services. Business}, Other Amenities Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite. Property Location Located in Bucaramanga, Hotel Balmoral is in a shopping district, within a 5-minute walk of Antonia Santos Park and Holy Family Cathedral. This hotel is 0.4 mi (0.6 km) from Bucaramanga Chamber of Commerce and 0.4 mi (0.7 km) from Parque de los Niños. Dining Quench your thirst with your favorite drink at the bar/lounge. Mandatory Charges You'll be asked to pay the following charges at the property: For stays on or after January 1, 2023, residents of Colombia and non-residents staying 60 consecutive days or more will be charged a 19% national sales tax by the property at the time of stay. Travelers on a tourist visa will not be required to pay this tax. The tax may be charged where a room is shared by a taxable and a non-taxable guest. We have included all charges provided to us by the property. Check-In Checkin starts at 3:00 PM Checkin end at midnight The minimum age of Checkin 18 Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. Check-Out Checkout is done at 12:00 PM Pets Pets allowed Pets allowed (no fees) General instructions No rollaway/extra beds available No cribs (infant beds) available No elevators Property is cleaned with disinfectant Staff wears personal protective equipment Guests are provided with free hand sanitizer Social distancing measures are in place Property confirms they are implementing enhanced cleaning measures Staff temperature checks are conducted regularly Temperature checks are available to guests Bed sheets and towels are washed at a temperature of at least 60°C/140°F Commonly-touched surfaces are cleaned with disinfectant Property confirms they are implementing guest safety measures Professional property host/manager