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Helnan Palestine Hotel

Montaza Palace Royal Gardens, Alexandria 21912

+20 3547 3500

per night


based on 2,461 reviews

About Helnan Palestine Hotel, Alexandria

Value for money

Situated in Alexandria, Helnan Palestine Hotel offers traditional 5-star accommodation, as well as an indoor pool, a private beach and outdoor tennis courts. It is steps from Montaza Palace. A wide range of personalized services are available for guests of Helnan Palestine Hotel, like an express check-in and check-out feature, 24-hour room service and valet parking. Relaxation facilities include a Turkish steam bath, a sauna and a beauty centre. The resort has 218 rooms that are fitted with all the essentials to ensure an enjoyable stay. Each one comes with a flat-screen TV with cable channels, in addition to a private bathroom. The on-site restaurant is a perfect place to relax while enjoying a choice of international dishes. Guests can enjoy a drink on the bar's terrace. The resort provides a convenient base to discover nearby San Stefano Grand Plaza and Mamoura Beach, as well as everything the local area has to offer. Guests will find various restaurants and shops in the area.

Helnan Palestine Hotel photos

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Standard Rooms - Lake view


$337 totalPrestigia
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Double Rooms - Sea view


$294 totallastminute.com
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Other Rooms - Water view


$148 totalBooking.com
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Hotel Amenities & Facilities

  • Private beach
  • Outdoor pool
  • Spa and wellness center
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Valet parking
  • Business center

Health and safety

  • Daily housekeeping
  • Physical distancing in dining areas
  • Physical distancing rules
  • Property is cleaned by professional cleaning companies
  • Process in place to check health of guests
  • CCTV in common areas
  • CCTV outside property
  • Hand sanitizer in guest accommodation and key areas
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Use of cleaning chemicals that are effective against coronavirus
  • 24-hour security
  • Guest accommodation is disinfected between stays
  • Guest accommodation sealed after cleaning
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Delivered food is securely covered
  • Guests can opt-out of accommodation cleaning
  • Staff follow all safety protocols as directed by local authorities
  • First-aid kit
  • Safe

Services and conveniences

  • ATM on-site
  • Business center
  • Car rental
  • Wake-up service
  • Concierge service
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Shoeshine
  • Room service
  • Tour desk
  • Key access
  • Key card access
  • Express check-out
  • 24hr front desk
  • Conference rooms
  • Wedding services
  • Ticket service
  • Safety deposit box
  • Bottle of water


  • Window
  • Garden view
  • Interconnected room(s) available
  • Landmark view
  • Lockers
  • Newspapers
  • Pool view
  • Storage available
  • Sea view
  • Seating area
  • Slippers
  • Soundproof rooms
  • Bridal suite
  • Telephone
  • Carpeted
  • VIP room facilities


  • Wi-Fi available in all areas
  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Heating
  • Air-conditioned
  • Free Wi-Fi
  • Linens
  • Towels
  • Shampoo
  • Body soap
  • Trash cans
  • Conditioner


  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Raised toilet
  • Shower
  • Shower cap
  • Additional bathroom
  • Additional toilet
  • Bathtub
  • Toilet
  • Toilet paper
  • Toothbrush


  • Electric kettle
  • Packed lunches
  • Fruits
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Minibar
  • Snack bar
  • Breakfast in the room
  • Dining area
  • Dining table

Pool and spa

  • Spa
  • Hot tub
  • Outdoor pool
  • Pool towels
  • Pool with a view
  • Steam room
  • Spa and wellness center
  • Massage
  • Pool bar
  • Sauna

Accessibility and suitability

  • Multi-lingual staff
  • Non-feather pillow
  • Designated smoking area
  • Non-smoking rooms available
  • Increased accessibility
  • Elevator
  • Accessible by elevator
  • Adapted bath
  • Upper floors accessible by elevator

Things to do

  • Gift shop
  • Shops (on site)
  • Fishing
  • Darts
  • Evening entertainment
  • Beauty salon
  • Pool table
  • Water sport facilities (on site)
  • Night club


  • Outdoor dining area
  • Outdoor furniture
  • Private beach
  • Garden
  • Terrace/Patio
  • Beach towels
  • Grill
  • Balcony

Family friendly

  • Babysitting or child care
  • Cribs available
  • Kids meals
  • Playground
  • Baby safety gates
  • Child-safety socket covers
  • Children's television networks


  • Laundry facilities
  • Ironing service
  • Laundry service
  • Pants press
  • Iron and ironing board

Parking and transportation

  • Parking
  • Private parking
  • Airport shuttle
  • Valet parking


  • Extra-long beds (> 2 meters)
  • Socket near the bed
  • Clothes rack
  • Wardrobe or closet

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • TV


  • Fax/photocopying
  • Desk


  • Fitness center
  • Tennis

Places of interest near Helnan Palestine Hotel

Attractions in Alexandria, Egypt curated by momondo

Helnan Palestine Hotel location: Montaza Palace Royal Gardens, Alexandria 21912

Restaurants and Cafés

Zaatar Restaurant2.7 mi
Stefanos4.2 mi
Byblos4.2 mi
Beach Restaurant4.2 mi

Helnan Palestine Hotel Reviews

GreatBased on 2461 verified guest reviews

Pros +
  • The location and view are superb. (in 125 reviews)
  • Lovely place with outstanding staff. (in 112 reviews)
  • Wonderful hotel and staff Thanks. (in 51 reviews)
Cons -
  • The hotel beach is dirty. (in 39 reviews)
  • The hotel beach is dirty. (in 30 reviews)
  • The pool was not heated. (in 22 reviews)

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Helnan Palestine Hotel room booking info

Check in/Check out

Check in anytime after 3:00 PM, check out anytime before 12:00 PM


Cancellation/prepayment policies vary by room type and provider.

Frequently asked questions

  • On average, Helnan Palestine Hotel is less than the Alexandria average rate for 5 star hotels. The nightly rate at Helnan Palestine Hotel is typically $220, whereas the nightly rate in Alexandria is $41 more.

  • Helnan Palestine Hotel is 8.2 mi away from Alexandria El Nozha. You can typically expect your drive time from Helnan Palestine Hotel to Alexandria El Nozha to be 24min. It might be worth looking up traffic trends near your hotel if you are worried about saving time.

  • With parking available at Helnan Palestine Hotel, you could always rent a car for as low as $34/day and park it at the hotel. This would give you freedom while visiting Alexandria. If you’re looking for a simple travel option from Alexandria El Nozha to Helnan Palestine Hotel, consider calling a taxi or rideshare service to take you to the hotel as well as around the city during your visit.

  • Yes, Helnan Palestine Hotel does have a restaurant where you can sit down to eat or take food to go. There are also many other quality food options in Alexandria for those looking for something different. Guests staying at Helnan Palestine Hotel are welcomed by hotel staff to order room service directly from the kitchen to their room.

  • Yes, Helnan Palestine Hotel has a pool that customers can use. Typically, hotel pools have restrictions based on the time of day so be sure to speak to the front desk before using the pool.

  • You can reach the main line at +20 3547 3500.

  • Yes, Helnan Palestine Hotel has Wi-Fi available to hotel guests.

  • Yes, there is a gym available to guests of Helnan Palestine Hotel. For gym hours, it is best to ask the front desk clerk during check-in.

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