Rooms Make yourself at home in one of the 20 air-conditioned rooms featuring microwaves and minibars. Flat-screen televisions with satellite programming provide entertainment, while complimentary wireless Internet access keeps you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and separate sitting areas. Amenities Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools and a fitness center. Additional features at this hotel include complimentary wireless Internet access, concierge services, and a hair salon. The shuttle (surcharge) will take you to the nearby beach or shopping center. Business}, Other Amenities Featured amenities include complimentary wired Internet access, a business center, and express check-in. For a surcharge, guests may use a shuttle from the airport to the hotel (available 24 hours) and a cruise ship terminal shuttle. Property Location With a stay at Donde Mira El Sol Tu Casa Spa Resort en Acapulco in Acapulco (Balcones Al Mar), you'll be within a 10-minute drive of Mercado Centro and Zocalo. This beach hotel is 4.7 mi (7.5 km) from Parque Papagayo and 4.9 mi (7.8 km) from Papagayo Beach. Dining Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Full breakfasts are available daily from 9 AM to 11:30 AM for a fee. Optional Charges Fee for full breakfast: approximately MXN 150.00 per person Airport shuttle fee: MXN 600 Self parking fee: MXN 95.00 per day Pet fee: MXN 100 per pet, per night Service animals are exempt from fees Rollaway bed fee: MXN 500.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. Check-In Checkin starts at 2:00 PM Checkin end at 11:00 PM The minimum age of Checkin 18 Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property This property only accepts reservations from guests aged 60 and older. This property offers transfers from the cruise terminal and airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. Check-Out Checkout is done at 11:00 AM Pets Pets allowed Pet max weight (per pet) in kg is 40 Pet max weight (per pet) in lb is 88 Maximum number of pets per room 2 Service animals are allowed Service animals are exempt from fees/restrictions General instructions No cribs (infant beds) available Cash deposit required Property is cleaned with disinfectant Staff wears personal protective equipment Guests are provided with free hand sanitizer Social distancing measures are in place Property confirms they are implementing enhanced cleaning measures Staff temperature checks are conducted regularly Temperature checks are available to guests Bed sheets and towels are washed at a temperature of at least 60°C/140°F Commonly-touched surfaces are cleaned with disinfectant Property confirms they are implementing guest safety measures Professional property host/manager