Car Rentals Wyoming

Office mgr went above and beyond, waiting for late plane arrival.

Everything was smooth, friendly, and efficient--can't ask for more than that!

Easy pick up and drop off. We were upgraded from a full size car to a Chevy Traverse. This worked out great for us since we were driving a lot through Yellowstone National Park and the Grand Tetons. Car pickup was right at the airport which made it very convenient. So nice to not have to get on a shuttle. Got the rental at a great price because I had booked it last February.

It was a good experience, and the staff were friendly. We did not get the SUV the we requested, but instead got a minivan. It turned out to be a much better solution for us.

It was a little misleading for pickup - listing the Casper Airport on the address - we thought the actual place was in the Casper Airport.

The shuttle service to the off-sight Budget facility 1.5 miles away was ready to take us as soon as we had our bags. They had run out of family-sized sedan and so up-graded us to an SUV at the same rate. So we were on our way quickly. When we returned the car, the shuttle driver loaded our bags and help unload them at the airport.

Was given an upgrade. Smooth pick up and drop off. Highly recommend

No problems - good experience.

Great service at the desk. Super helpful staff.

cancelled reservation - too much hassle

impossible to get anyone on the phone - had flight cancel after delays and no way to communicate that to rental co.

Really easy pickup and drop off

It should specifically state that the pick up is off premises. To learn that at the airport and then be jammed into a crowded shuttle for 20+ minutes is terrible.

Hertz is no longer at the airport - you have to catch a shuttle to Jackson. Fine if your destination is near Jackson; we needed to go North so a real pain. Car smelled of smoke; was dirty when picked up; rear tires were 12 Lbs lower than front. Never again….

Large dent in tail gate which was not put on walk through. Noticed after left rental and felt had to return to inform rental agent less be charged for damage after having car for a week. Was time wasted on my part which could have been avoided.

friendly at the pickup place in Jackson. And a prompt shuttle service.

Ride to agency wasn’t too long15 min

I requested a full size car (e.g. Ford Fusion or similar) from Thrifty. It was stated on the reservation. They provided a Hybrid intermediate (Prius). I showed them my reservation and they said that Kayak sent them Hybrid intermediate. Not happy about that. The car was fine, but having never driven a hybrid before it was a learning experience. They provided no instructions.

Complimentary upgrade to an SUV was perfect for our group.