Subaru car rentals in Jackson

Got an upgrade, very satysfied with both the car and service at Dollar

Pickup took45 minutes in spite of pre paying and registering my license in advance.

The first lady that was trying to help me gave me to small SUV when I ordered a full size one. Please use correct car photos instead of misleading people to when they are actually getting. I then bought a 3rd party insurance and the lady at dollar told me that was good and FORCED me to buy $100 insurance through them!!!!?? Forced me to get it!! It didn't even seem like she wanted to be at work and keep sending people to other places to pick up their reservations. I will never use dollar rental ever again and will hell everyone of my experience.

Beware the insurance scam. Declined the coverage on kayak and they still added it back in at the rental counter. Had to fight with Thrifty to remove it.

My experience with Thrifty and Kayak was beyond disappointing. I booked a one way trip with a minivan from the Orlando airport as our family’s flight was canceled. After waiting in a long line, the agent (who refused to provide his name) told us that there were no more minivans available and that they only had four seat sedans. I reiterated that we booked a minivan because there were six members of our family. He said we could probably seat five in the sedan, but then became very rude and borderline hostile when I said that wouldn’t be possible because there were six of us. I asked if he could tell me the cost of a second vehicle and he said he couldn’t. Additionally, prior to arriving at the airport a family member had called both Kayak and Thrifty to confirm we’d be able to modify the drop off location from Boston to the Savannah airport and was told that was possible at the rental counter. When I asked the man at the rental counter he said that was not possible and that I had to modify this with Kayak. I, as well as family members tried calling Kayak multiple times from the counter and the calls were either dropped or we were told to use the website. When we went to the Kayak website to modify the drop off location, we all kept getting errors saying the reservation couldn’t be found. Needless to say, the experience was incredibly stressful, unfriendly, and inoperative for our family’s needs. I am still working on receiving a refund for the money I was charged for insuring the car I never rented. Our family spent nearly $1000 on an Uber to drive the 4 hours we needed the car rental for - a cost that should be reimbursed by Kayak. What an incredibly unacceptable experience trying to use Thrifty through Kayak - a family of six (including children) were left stranded with no options for a resolution.

Everything went fine. Great car and a good price. The return was only made difficult due to roadworks around the car yard.

Excellent! Thanks.

Car was ready when we arrived. Process was seamless. Counter agent was very pleasant, knowledgeable, explained things thoroughly. I think the only thing that could be improved is showing the features of the automobile before driving off the first time. But in all fairness, no rental agency does that

Got a great car for the entire family. Very comfortable and car was in very good condition. Price was also very reasonable. I was very happy with the service that i received when i checked out and checked the car back in

Pick up was a breeze, they met me in the lot at drop off, couldn't have been any easier.

Easy pickup experience at the counter in Jackson Hole. We discovered a screw in one of the tires the next day and were able to easily exchange the car without difficulty.

Complimentary upgrade to an SUV was perfect for our group.

We had issues in Jackson. There was no registration in the car and we got NO rental paperwork. I went back inside and was told we didn't need any paperwork. When we dropped off the car yesterday, we were told we were an hour late and it would cost us an additional $300-! We had no idea that we had a specific time to drop off the car (in Billings MT); we spent an hour in Billings just driving around and could have dropped the car off had we known we had a specific time to drop it off! I was told a manager from Avis would call me tomorrow to talk to me about this. The car was wonderful. The guys in Billings were empathetic about the situation.

Avis canceled with no effort to help find an alternative or anything.

Easy, received exactly what we needed