Ford car rentals in Zurich

I had to wait over an hour for the only person working the rental desk at the hotel to show up. I kept calling and he said 10 more minutes and I will be there.

They took forever!!!! I have never booked with them because of the line I see everytime I get into LA but I just happened to land at 1am and thought it wouldn't be busy but we had to wait 2 hours for a car... ridiculous.

Reserved a certain vehicle and when I went there they didn't have any available and had to cancel my reservation.

There was nothing that I like I rented a VW Polo and they have a Suzuki Space something I could barely fit 1 luggage in the trunk the transmission was total garbage the car barely made up hill in the Alps and the breaks sounded like total garbage called 3 time to have the car switched and I got as much help as asking a garden gnomes for help. 10/10 will never recommend Hertz Zurich

It worked out perfect for our needs, exactly the bus we wanted and good pricing. All happy

It’s less my experience with Hertz, and more about Kayak’s lack transparency in bookings

insurance and rental too expensive

Sandra upgraded us and was really nice.

I was 45 minutes late to my booking with Sixt due to an unexpected flight delay and they made me rebook a full new rental and gave me no refund on the first one. This cost me an extra $900 the first day of my trip. I'll never use them again for this

Wheelchair pickup from Eurocar office was less than seamless, but staff was helpful

Very smooth, easy pick up & drop off. Got upgraded to an automatic transmission which I appreciated. Friendly, capable staff throughout.

Location is great as always at the airport. Service agent was able to adjust my drop-off time without compensation to help me with flight changes, was very nice.

Cost … !

The lady at hertz counter made us wait for 30 mins. Last time the same insurance costed me 20 chf on the counter this time she charged 37 chf and when asked why is it more expensive than last time she said at counter is expensive. No briefing of the car type and features were mentioned. Poor service & unfriendly staff

Pick up in Kloten was quick and easy. I never like trying to be tricked into upcharging the price of my vehicle with add-ons such as extra insurance toll passes and such. These can double the price of your rental and your charge card covers you for the extra insurance. Having said that, we were charged over $550 for a scrape mark on the rear tire. Yes, a scrape mark. No damage to the rim and the tire was fine. We were only informed of this after we returned home. Unfortunately Avis, like almost all rental car companies are always out to "get you" with extra charges.

So collection of the vehicle at Zurich, had to wait in line because only one staff member on duty. Not given paperwork on allocated vehicles condition. Informed was being upgraded to next sized car, of which I did not want as I booked an economy car to save fuel (as a result i spent more on fuel because of upgrade). Told no economy cars available!!!! Got to vehicle, which was covered in scratches, dents, marks etc (is this why I wasn't given the paperwork on condition of allocated vehicle). Informed lady in enterprise office who gave out the keys, wasn't interested in this car and told me to take photos of scratches etc and report them on the return. Told me she was too busy to look at vehicle (outstanding) During the use of this vehicle I was not impressed. Having returned vehicle at airport with full tank of fuel, and placed keys in security box, I have to this day received no confirmation from the company of the vehicles return, nothing. Not really good enough, and not what I paid for

Great staff, reliable and fantastic car!

Clean and new car Also upgraded