Toyota car rentals in Torrance

I had given flight number and my car was reserved at the wrong airport. I called Alamo and they told me I was out of luck. So I got gauged by Avis

Easy to Order but the 1/2 hr wait for counter staff to work without internet was a pain. Staff were doing their best at the time. Just lucky it was a sunday

Mr. Phil was very friendly, helpful, courteous, and professional. 10/10!

Jenn was terrific!

I was pleased with everything except that they marked off the on me the same minute windshield ding that was noted in the previous damages list when I picked up the car, presumably because I had added insurance, so they can file another claim. Possibly just an error, but judging from the previous reviews it seems suspicious.

I was very pleased with the unexpected SIGNIFICANT upgrade -- I originally had booked a convertible, expecting just a Mustang convertible, so you can only imagine how happy I was when I arrived at the counter and was upgraded to a relatively brand new BMW Z4 at the same rate! Even better, with the original reservation, I would have had to return the car the next day by 7:30PM to the Orlando Airport and be charged two days' rate (my pick up was at 5PM Saturday, needing to return by 7:30PM Sunday and otherwise see a MASSIVE rate hike from ~$150 to ~$600). However, because of the change in vehicles, I could return it on Monday by 5PM for the original rate of ~$150 at the hotel I was staying in, saving me a LOT of hassle. I imagine Sixt may have lost some money with my reservation, but a great experience from start to finish.for me!

Thrifty is a third party, so if you book does not mean you’ve got a car. Once I was a the car rental they told me I had to reservation at all

Not good... we didn't take a car from thrifty because the SUV which we reserved ended up being an electric sedan... not again with this company

Exceptionally Excellent service . They were so kind & took care of us by picking us up from the boat terminal . & then dropped us back too to the boat terminal. So welcoming . After a long flight that’s what you need. A sense of security at a new island . His wife told me about some local restaurants. I can keep on going in praising them . The only place to rent your car while on the island .

No phone number available to call for pick up and was very late/early AM and elderly mom was outside nearly 45 minutes waiting for shuttle driver. Once picked up, everything was excellent

More people working the desk to speed up check in and drop off.

Shuttle driver was helpful in Miami.

Though I returned the car on time, I received a text to return the call 3 days afterwards and then I had to call customer care multiple times.

Nothing

Very good

90 minutes to pick up a car while they tried to upsell every customer. Cleaning guy said they are in commission. Agent got upset and mouthed off at me when I approached the desk and said I don’t need insurance, toll devices, or anything else, just the car.

Terrible! Upon arriving in Denver we shuttled to ace and there was at least a hour wait in line. While standing in line we noticed a sign that no cars were allowed out of the state. So we had to shuttle back to the airport and book another car rental with someone else which obviously took a lot of valuable time. Bottom line we didn’t rent from ace and never will again.

The wait for the shuttle to pick up the car took ~30 min 15 min would have made this part of the review Excellent

They were thugs. Plain and simple

Excellent service and great vehicle!! Thank you Ecomony Rent a Car 😁

This rental company requires 2 shuttles and requires their own insurance (not included in the booking fees) which doubled the cost of our rental. By the time we were made aware of these extra fees, changing to another company was equally expensive last minute. While they were nice about it and the car was clean, these two inconveniences (wasting time and money) mean I would never rent from them again.

The staff is helpful and patient. The car was clean and the rental was a great deal.

Seemed short staffed the day I picked up. It took over an hour to get my car. But the staff is always exceptional. I appreciate their warmth and smiles even under stressed conditions. Early return of car was easy with employees there to direct me. That was appreciated. And of course my car was perfect. Thank you

The charge me $138 for gas that cost like $40