Toyota car rentals in Stamford

90 minutes to pick up a car while they tried to upsell every customer. Cleaning guy said they are in commission. Agent got upset and mouthed off at me when I approached the desk and said I don’t need insurance, toll devices, or anything else, just the car.

Terrible! Upon arriving in Denver we shuttled to ace and there was at least a hour wait in line. While standing in line we noticed a sign that no cars were allowed out of the state. So we had to shuttle back to the airport and book another car rental with someone else which obviously took a lot of valuable time. Bottom line we didn’t rent from ace and never will again.

The wait for the shuttle to pick up the car took ~30 min 15 min would have made this part of the review Excellent

Though I returned the car on time, I received a text to return the call 3 days afterwards and then I had to call customer care multiple times.

Nothing

Very good

Line went pretty fast and the representative was very nice and helpful

Was charged for fuel (3 gallons) when I returned the car topped off. Completely unsatisfactory!

Got charged for key, full tank of gas and towing inspite of dropping the car with the key and full tank at the car rental drop off.

Jenn was terrific!

I was pleased with everything except that they marked off the on me the same minute windshield ding that was noted in the previous damages list when I picked up the car, presumably because I had added insurance, so they can file another claim. Possibly just an error, but judging from the previous reviews it seems suspicious.

I was very pleased with the unexpected SIGNIFICANT upgrade -- I originally had booked a convertible, expecting just a Mustang convertible, so you can only imagine how happy I was when I arrived at the counter and was upgraded to a relatively brand new BMW Z4 at the same rate! Even better, with the original reservation, I would have had to return the car the next day by 7:30PM to the Orlando Airport and be charged two days' rate (my pick up was at 5PM Saturday, needing to return by 7:30PM Sunday and otherwise see a MASSIVE rate hike from ~$150 to ~$600). However, because of the change in vehicles, I could return it on Monday by 5PM for the original rate of ~$150 at the hotel I was staying in, saving me a LOT of hassle. I imagine Sixt may have lost some money with my reservation, but a great experience from start to finish.for me!

Great rental car experience for me, from pickup to dropoff. This is a great location because it’s right off the Metro North train station in Stamford and I-95; as convenient as it gets for people heading into and out of Manhattan. And the staff was friendly. I’d rented cars since the pandemic started and none of them were as spotless and perfectly clean like the car I got ro drive from Avis! Thank you for that, Avis!

older rental car, 43,000 miles, no cruise control, the smaller car I wanted wasnt available, agent was great pointed out allthe scratches and nicks hdmi port was very wonky

Terrible service. Overcharged. Extra fees. Be aware.

Terrible car compared to class of cars reserved. Uncomfortable. Alamo was run by enterprise, so actually picked u car at enterprise, but paid alamo prices. Do not recommend.

John was professional and helpful

John the behind the Alamo counter was great. Friendly, knowledgeable, quick.