BMW car rentals in Puerto Vallarta

Simple, fast and available!

The staff were pretty rude and behaved as though we were inconveniencing them when I asked for a receipt. Car was pretty worn but it got us around just fine. The reason for the review was really just about the staff specifically at check out

The check-in & drop-off process is a total cluster with zero organization or signage to let anyone, no matter what language, knows what to do. Taking 30+ minutes to pick up a car when I'm an Avis member is insulting. Last time in Puerto Vallarta I rented with Hertz & it was a quick & easy in & out process. Guess who I'll be using in the future in Puerto Vallarta? Definitely not Avis...

Overall it was pretty easy. The guys that helped with the inspection and return were professional and friendly. The car was in ok condition, definitely a bit rough around the edges, but it functioned well; the cars do have a hard life down there with the rough roads. Overall an easy experience with no heavy upsell, which is always nice to avoid.

I picked this company because they had an airport location; thinking I would not have to shuttle offsite to get the car. That wasn’t the case; I had to take a shuttle to an offsite location. FYI. Also, the $322 weekly rental turned out to be $714 because of the required insurance. Over double the amount we anticipate spending.

Complete scam. Avoid like the plague.

Made a reservation 2 weeks in advance, showed up and they have no cars. Long story short, they eventually find a car at another rental service for $100 more. I took the bus instead.

The booking price always looks great when reserving in Mexico, but at pick-up they add on mandatory insurance and fees that are usually more than the booking fee. Still a reasonable deal.

Vehicle was nice, pick up took a very long time. Price was very expensive.

Complete rip off, do not use this rental company. They upcharged an 80% mandatory basic insurance to our original resevation and if we wanted any quality insurance for the vehicle the median mark up was 240% price incresase for the insurance alone. The door handles were held together with tape, the tire shoulders were bald and the windshield wipers fell apart after using them in the rainstorm we experieced. We were honestly lucky to have reached our destination. Budget's name took a serious hit from my consideration if their branches conduct business in this shady manner.

Was charged a different price than quoted, was forced to buy Hertz insurance.

Terrible experience. They did not have the car we had booked for our reservation. I had originally booked a standard SUV for 300 American dollars. They only had a Jeep and a compact car, we definitely would had not fit our 4 ppl and all our luggage in the compact car. Asked for the price of the Jeep and they were trying to charge us 1700 American dollars. I know it’s never the price they actually quote you for but come on now, that’s more that 5 times what we were quoted for the SUV. What a joke! Did not give them our business and definitely never will when we go back.

Clarity on what to expect for price is needed. Reserving the car didn’t indicate that there would be hundreds of dollars in additional costs

Beware Friends! This is a total cash grab! I used Kayak to rent a car in Mexico. What they failed to include in the advertised price was the cost of insurance. The company I my rental was through would only allow you to take the car if you used their insurance or paid the total value of the car up front! Yes that’s right they wanted $14 000.00US. This was false advertisement on Kayak’s part. The price should have included the cost of the non-negotiable insurance price. The insurance was so expensive, we didn’t take the rental. We actually thought it might be a scam. They wouldn’t accept any insurance coverage you have on a credit card or through your own insurance company. The couple in front of us was sold insurance through the booking site AND the car company still would not accept it. Shame on you kayak for not including this information up front. I only found it after in the small print. You can start to fix this by including the total cost of the car + insurance and refunding me my money back.