BMW car rentals in Pensacola

The emphatic the pick up location was extremely helpful and walked me out the the rental area!

I originally saw this deal. While waiting for my wife to get the flight info I could no longer find it. By back narrowing it I was able to get back to it. My info was still in so I went forward with the booking. It put my arrival time for the car before my flight took off so, when I got to my destination the off site rental place was closed. Because it was Saturday they were not open again till Monday. Meaning I was stranded at the airport with no car. I called the rental place and they said because I booked through Kayak, there was nothing they could do. I wound up booking at the airport and payed $100.00 more because I didn’t have a choice. Seems I should have compensation for the mistake. We’ll see if anyone contacts me.

Misleading. This rental is not in the airport. Had to spend extra money for cabs and wasted time. Rental office was not nice or very clean.

Two days in a row, did not have any car I reserved. Never picked up a car.

Customer service

FULL size car, the Chrysler 300. Other cars you list as full size are too small.

Rented a truck from Budget. Truck was black, so the half @$$ wash job that was done really showed. I did my initial inspection (ALWAYS do an inspection) and noticed a small scratch on the passenger door. Pointed it out to the employee, and they annotated it on my contract. The folks at Budget were very friendly and helpful. Overall it was good experience. I would recommend them in the future

Stevie was great to work with!

I didn't have a happy experience AT ALL. I rented a 15 passenger van 2 months PRIOR to my pick up date. Something went wrong and they didn't have what I asked to rent, BUT I COULD HAVE A 12 PASSENGER VAN FOR THE PRICE OF THE 15, SINCE THE RATES INCREASED. Not once was I notified that there was a problem, not one apology from anyone on the counter. For my so called inconvenience, I was told to bring the van back empty (not filled with gas) and I should just be happy I got any van because I showed up for pickup at 2:30pm instead of 12pm. I was late due to a flight delay in St Louis, MO but you had the option to cancel my rental after 2 hours late. JUST WOW. When I did return the van before my scheduled time, I was charged $206.79 for 20.7 gallons at $9.99/gallon. I would have filled the van up had I known that! I will never use Budget or Avis again. I don't know why I bothered writing this. You got your money, NO ONE CARES!

It couldn't have been easier to rent the car. Very happy with the service.

The only issue with the car was a low tire pressure indicator that stayed on for the entire rental period. Otherwise it was a painless experience. No hidden price surprises, and everyone was very friendly.

Car stunk of cigarette smoke. It was a bigger process than we imagined getting the car at the airport and once we did, we didn’t feel like going back and asking for another SUV so we just drove with the windows down a lot.

If we got the car that was advertised! Ended up with a non SUV

It all was well done.