Jeep car rentals in Kahului

While Payless advertise a 100% smoke-free fleet rental car had definitely been smoked in. I tried to clear the air every time I got in it losing a can of febreze but could never overcome the smoking stench. Additionally, the car had numerous dings and the transmission made noise whenever it was in gear. The car definitely had mechanical, cosmetic, and smoking odor problems.

Good experience, everything was handled efficiently and on time The shuttle was ready to pick up to and from airport. The car we got was very basic so at times it struggled to drive uphill but we made it.

The overall was experience was terrible. The price quoted for the rental was correct. They quoted me $16.88/ per day for insurance but charged me more than $70.00/ day. The contract is all in Spanish, so it is hard to determine what the charge is. I found out when I check my card statement. I immediately went to the office in Merida to resolve it but was told they (1) did not understand English well enough, and (2) they could not do anything about it. The car was high milage, the sides and rear of the car were scratched, the interior seating was badly stained and dirty. they said they had no better vehicle available. I will not do business with Payless ever again. I also question the value of using Kayak in the future. Note, I insure to two late model vehicles for about the same amount over 6 month period then they charged for 15 days. This should be a crime.

We had a Turo car rental. When we got to the car it wouldn’t start so we cancelled that. My wife found a car rental available immediately with Alamo. The rental process was super easy and getting into our car and on our way was quick and painless. The staff was outstanding!

Easy pick up and drop off.

New car, reliable, clean. Quick pick up and drop off.

The staff was friendly and accommodating. The Miata was brand new with 1600 mi and very clean and at a great price. Would definitely recommend!

Great experience - friendly and professional staff very easy to pick up and return vehicle

quick service

Horrible experience. No cars available, waited hours in a hot parking lot for them to eventually bring one around.

Everything went smoothly, quick and easy pick up and drop off.

Nothing was discussed about how clean we should return it and if there’s a cleaning fee. But we took it to a car wash and cleaned the interior before return anyway. The car choose was slightly confusing because of the hertz connection but all worked out in the end and only put 317 miles on without having to fill up until we gave it back. Decent car. Made some weird noises and had a lot of Debra’s and scratches from previous customers. But nothing was back charged to us

We waited for an hour for our car. Never got the car that I originally signed up for. The car that we did get was making terrible sounds and dirty. I was afraid that it would break down.

Spend 2 hrs before we got the car during pickup.

Great experience, gave us a free upgrade also!

Way overpriced compared to Avis

Everything was seamless

Car was dirty on pick-up and had body damage, and paint scratches on it. There was nobody to check us out and do a walk around. The car was what we had requested: a mustang convertible. Having the ability to pull the top down while cruising around Maui was amazing, but there is a serious lack of trunk and cabin space which made packing for the beach and airport a little challenging. We kept saying all trip long, “Next time, let’s get a Jeep.”

Not being familiar with Maui, I didn't realize there was more than one Hertz location in Kahului so it would have been helpful for that to be more apparent when booking. The agent at the airport Hertz was VERY RUDE when I showed up there. The agent at the hotel where the car was located, was WONDERFUL and I would book again based on his customer service.

They switched the pick up location and would not honor the price I paid at the correct location. Horrible service.

Easy check in and drop off

No issues at all, smooth and easy rental all around.

Very friendly people and very helpful

They did not honor our week rental for $500. They still tried to charge us the $200 for the extra 2 days. We also returned the car on Jan. 1 but they were closed so they are trying to charge us for still having the car until Jan. 2 even though we flew home!