Ford car rentals in Denver

Nothing

Very good

Terrible

I had to wait over an hour for the only person working the rental desk at the hotel to show up. I kept calling and he said 10 more minutes and I will be there.

They took forever!!!! I have never booked with them because of the line I see everytime I get into LA but I just happened to land at 1am and thought it wouldn't be busy but we had to wait 2 hours for a car... ridiculous.

Reserved a certain vehicle and when I went there they didn't have any available and had to cancel my reservation.

Watch out this company. They are total scam. After booking the car online, I was tried to get charged extra $600 for nonsense insurance. I wasn’t informed by the insurance when I was booking the car. I cancelled my booking and they still charged me. I am taking legal action and I don’t eant anyone getting effected the same scam. Go book it from big companies, it is much more cheaper

Pick up and drop off was fast and professional! Great value for the car size and rental time. Shuttle service to the airport could be better. We waited almost a whole hour after dropping off our vehicle.

This rental agency is a scam.

Excellent vehicles for great price. Could have more shuttles or larger shuttles to carry larger groups with luggage

I like most the cleanliness of the car.

Very good

The guy at the counter at DEN was amazing. Great service, very helpful and good jokes!!

Everything was super smooth and worth every penny. Crystal and Josh were both especially helpful and super quick with my pickup process. I unfortunately didn’t get the mama name when I dropped off be the drop off process was also super quick and efficient! 10 out of 10. Will definitely rent from Alamo again!

Staff was professional, helpful, and friendly. Pricing was reasonable. Best experience I’ve ever had with a rental car company.

Why does BMW let you lock your key in the car? It didn’t happen to us .. but

They were wonderful. Really nice cars , quick and friendly. I’ll use them in the future

Prompt at pick up. Anna was very friendly and helpful at drop off.

Our car reservation was 30 miles from the airport. Enterprise wound up canceling our reservation and we had to get a last minute car from Dollar. The price difference was doubled. We made the original reservation weeks ahead of time in good faith. We flew half way across the country and almost had our vacation derailed because of some online miscommunication. Between third party bookings and Enterprise’s horrible customer service I will definitely be making my vacation plans differently next time.

Entered Denver Airport for our pickup and return location and it immediately popped up the variety of car options to reserve. We selected our small SUV and completed our reservation. Upon arrival at the airport following the rental car location we took the shuttle to the Enterprise location at which we were told the reservation want at the airport location and was actually downtown. We then had to spend $60 to Uber downtown to a dirty lot with two cars on site. The agent told us he could see our original reservation was as for the airport location but that it put us at their downtown location as cars were booked out at the other. The car smelled absolutely horrible- like a dirty diaper pale. We had to keep all the windows down to drive it. We returned the car and the manager said he could waive $100 for the odor but nothing else as it was an issue with Kayak’s reservation system and not Enterprise. I won’t rent through Kayak again….

Jenyfer was very helpful. Very professional and made me feel at ease. The van was very clean.

They didn't have cars, wait was over two hours. Gave us a much smler vehicle then we had rented but still charged us for the larger one. Refuse to answer any of our emails about fixing the charge. I will be filing a complaint with the BBB when I get home.

Drop-off location not marked.

Line for pick up was nearly an hour. Drop off was chaos: no attendants at all.