Toyota car rentals in Costa Mesa

I had given flight number and my car was reserved at the wrong airport. I called Alamo and they told me I was out of luck. So I got gauged by Avis

Easy to Order but the 1/2 hr wait for counter staff to work without internet was a pain. Staff were doing their best at the time. Just lucky it was a sunday

Mr. Phil was very friendly, helpful, courteous, and professional. 10/10!

Jenn was terrific!

I was pleased with everything except that they marked off the on me the same minute windshield ding that was noted in the previous damages list when I picked up the car, presumably because I had added insurance, so they can file another claim. Possibly just an error, but judging from the previous reviews it seems suspicious.

I was very pleased with the unexpected SIGNIFICANT upgrade -- I originally had booked a convertible, expecting just a Mustang convertible, so you can only imagine how happy I was when I arrived at the counter and was upgraded to a relatively brand new BMW Z4 at the same rate! Even better, with the original reservation, I would have had to return the car the next day by 7:30PM to the Orlando Airport and be charged two days' rate (my pick up was at 5PM Saturday, needing to return by 7:30PM Sunday and otherwise see a MASSIVE rate hike from ~$150 to ~$600). However, because of the change in vehicles, I could return it on Monday by 5PM for the original rate of ~$150 at the hotel I was staying in, saving me a LOT of hassle. I imagine Sixt may have lost some money with my reservation, but a great experience from start to finish.for me!

Line went pretty fast and the representative was very nice and helpful

Was charged for fuel (3 gallons) when I returned the car topped off. Completely unsatisfactory!

Got charged for key, full tank of gas and towing inspite of dropping the car with the key and full tank at the car rental drop off.

Really neede a Full size pickup for weekend,,ended up with little mini

Constantine was very professional and provided outstanding service.

Staff meme bets were very accommodating and got us on our way in no time.

Easy, quick in and out process. Staff was friendly and efficient.

They randomly charged my credit card today for $40. Months after my rental

This was in fact, a "non rental" situation. A last minute meeting was scheduled in San Diego, I don't own a car with more than two seat belts, so called over to Hertz for a reservation. The next morning, the scheduled meeting was cancelled, there was no need for the rental car. I call over to Hertz, spoke with a well versed representative, the transaction was cancelled without an issue. This was service beyond expectation and greatly appreciated. Thanks, Hertz!

Hertz called me to unilaterally cancel my prepaid reservation 24 hours before my vehicle pickup . With no car, hertz told me they can not provide a refund because it is a kayak reservation. There is no way to contact kayak customer service other than email, to which kayak has yet to respond 7 days after I emailed. Family vacation ruined. I have yet to hear back from either kayak or hertz. If your family is important, avoid kayak and hertz. Dehumanizing to be treated so poorly.

It has been an unpleasant and very regrettable experience. On July 15 we rented and pay for a Van for July 17. We received the confirmation number J82440815F2. On the 17th they called in the morning to inform us that they were oversold, that they did not have cars, that they were completely sold out. We asked them to send us an email explaining this situation in writing and they replied that the system did not allow them. We requested our refund and they gave us a different phone number to request it. In that number they informed us that it took 10 days for the refund. It is a shame. Both Hertz and Kayak have acted very badly.