BMW car rentals in Concord

I had given flight number and my car was reserved at the wrong airport. I called Alamo and they told me I was out of luck. So I got gauged by Avis

Easy to Order but the 1/2 hr wait for counter staff to work without internet was a pain. Staff were doing their best at the time. Just lucky it was a sunday

Mr. Phil was very friendly, helpful, courteous, and professional. 10/10!

I was pleased with everything except that they marked off the on me the same minute windshield ding that was noted in the previous damages list when I picked up the car, presumably because I had added insurance, so they can file another claim. Possibly just an error, but judging from the previous reviews it seems suspicious.

I was very pleased with the unexpected SIGNIFICANT upgrade -- I originally had booked a convertible, expecting just a Mustang convertible, so you can only imagine how happy I was when I arrived at the counter and was upgraded to a relatively brand new BMW Z4 at the same rate! Even better, with the original reservation, I would have had to return the car the next day by 7:30PM to the Orlando Airport and be charged two days' rate (my pick up was at 5PM Saturday, needing to return by 7:30PM Sunday and otherwise see a MASSIVE rate hike from ~$150 to ~$600). However, because of the change in vehicles, I could return it on Monday by 5PM for the original rate of ~$150 at the hotel I was staying in, saving me a LOT of hassle. I imagine Sixt may have lost some money with my reservation, but a great experience from start to finish.for me!

It was such a pleasure walking into the Rent-A-Car company, and immediately accosted with a beautiful smile and offer of coffee or drinks. What a pleasant experience.!! Everyone was delightful. It's the little things that make people want to return to a business offering a service. I will definitely talk about my experience at six with all my friends and I will definitely rent from them again.

I satisfied with 100 %

Excellent experience, exceptional customer service and very pleased with the vehicle.

The customer service couldn't have been better. A true professional!!!

The car smelled to the high heavens…cigarette smell is disgusting! The car needs to be balanced and tires aligned-it shimmied on the highway. There is a noise coming from tail pipe area. The woman in the office who gave me the keys (assistant manager, I think) was very cordial and pleasant. The office was off site from the airport, about 10-15 miles, but far enough that I needed to use Uber; a shuttle service or pick up from Hertz should have been available…better yet, Hertz should be on site. Their office on Concord Parkway is a dump!

Perfect

Everything was great and I am very grateful and appreciative! - Erik

The car reeked of cigarettes. The return in Raleigh was very confusing.

Absolutely horrible. They put greed over honoring a contract and almost completely ruined a trip for my scout group so they could make More money for the vehicle

After confirming reservation and express check in we received an email hours before we were to pick up the vehicles saying they did not have our vehicles and wouldn’t have them u til the 7th. After calling we were told that the Charlotte airport Avis had one we could rent for $6000 over $5000 over our reservation price. After arguing for several hours about them not honoring the agreement we were told we could go to Charlotte to get the vehicle at the agreed upon prices. When we arrived there we were told we only had 1. The. We were told we had to go to we had to go to the concord location because they did i fact have 1. After 5 hours of lies, runaround, arguing, and demanding they honor the contract we had the vehicles needed for our trip.

Poor. So disgutisting the drop off service. I never rent a car with Avis Again. I had to payed $800 more for “closing the contract” without any reason