Toyota car rentals in Columbia

I had given flight number and my car was reserved at the wrong airport. I called Alamo and they told me I was out of luck. So I got gauged by Avis

Easy to Order but the 1/2 hr wait for counter staff to work without internet was a pain. Staff were doing their best at the time. Just lucky it was a sunday

Mr. Phil was very friendly, helpful, courteous, and professional. 10/10!

Always have had a good experience with this car rental company

Otherwise a good experience but there was no chance to get an insurance with zero deductible amount. That made the experience a bit stressful since all the damage (including those caused by someone else) would have been charged from us up to a few thousand euros.

The car was too old.

Line went pretty fast and the representative was very nice and helpful

Was charged for fuel (3 gallons) when I returned the car topped off. Completely unsatisfactory!

Got charged for key, full tank of gas and towing inspite of dropping the car with the key and full tank at the car rental drop off.

Avoid this Hertz. Countless reviews of poor service, vehicles unavailable, and I experienced it for myself. I booked a 7 passenger vehicle for 24 hours through your website in the morning around 8 am for a noon pickup. When I arrived, the attendant said there were no such vehicles available. That's fine, I understand if you don't have one. HOWEVER, why not call me once you saw the reservation come in and let me know you would not be able to supply a vehicle to meet my request??? It would have saved everyone so much time. On top of that, the attendant said they did have a 7 passenger SUV available but it was luxury class so it would cost an additional $150. If it were my business, I would have comped the "additional charge" and let the customer take the "luxury" SUV but that just makes too much sense. Poor experience all around, I will not use Kayak for renting cars like this in the future.

I was stranded in Columbia, SC after my flight was unexpectedly diverted from Atlanta. The only option for a one way rental was Hertz at the airport. The economy car they gave me so I could drive back home to FL cost me nearly $500 for one day! Worst of all, the AC didn’t work properly. I was forced to drive 9 hours with the AC not working properly in near record heat!

Hertz employee named Victoria was extremely rude

No issues

I entered a pick up on line of the Columbia Airport but when I went to pick up car found out it was a suburban location about 10 miles away was told the airport location had no cars to change reservation. This was my mistake so I totally understood what I did not understand when J went to location to get my car was told they had no cars and there was nothing they could do to honor my reservation. I called the 800 number and was told only location w cars was the airport. I explained I was at the airport and they said they had no cars they were able to confirm a car back at the airport but at a much higher rate than my original reservation. I don’t understand how a location can say they have no cars but call center can book one for someone or how you can have a confirmed reservation at a location but they don’t have a car for you. Then to be charged about $ 200 more after all the inconvenience. There was nothing I could do about it as I needed a vehicle but will think twice when renting again through this site and enterprise

Service is great