Tesla car rentals in Christchurch

Beware the insurance scam. Declined the coverage on kayak and they still added it back in at the rental counter. Had to fight with Thrifty to remove it.

My experience with Thrifty and Kayak was beyond disappointing. I booked a one way trip with a minivan from the Orlando airport as our family’s flight was canceled. After waiting in a long line, the agent (who refused to provide his name) told us that there were no more minivans available and that they only had four seat sedans. I reiterated that we booked a minivan because there were six members of our family. He said we could probably seat five in the sedan, but then became very rude and borderline hostile when I said that wouldn’t be possible because there were six of us. I asked if he could tell me the cost of a second vehicle and he said he couldn’t. Additionally, prior to arriving at the airport a family member had called both Kayak and Thrifty to confirm we’d be able to modify the drop off location from Boston to the Savannah airport and was told that was possible at the rental counter. When I asked the man at the rental counter he said that was not possible and that I had to modify this with Kayak. I, as well as family members tried calling Kayak multiple times from the counter and the calls were either dropped or we were told to use the website. When we went to the Kayak website to modify the drop off location, we all kept getting errors saying the reservation couldn’t be found. Needless to say, the experience was incredibly stressful, unfriendly, and inoperative for our family’s needs. I am still working on receiving a refund for the money I was charged for insuring the car I never rented. Our family spent nearly $1000 on an Uber to drive the 4 hours we needed the car rental for - a cost that should be reimbursed by Kayak. What an incredibly unacceptable experience trying to use Thrifty through Kayak - a family of six (including children) were left stranded with no options for a resolution.

Everything went fine. Great car and a good price. The return was only made difficult due to roadworks around the car yard.

Great car, swift service

Used the vehicle to cross from Akaroa, Christchurch to Hokitika via the Lewis Pass - with a couple of overnight stops on the way. Car was excellent - cruise control is great on the long stretches of straight road. Vehicle comfortable to sit and good to drive. We took the full tank of petrol option at $2.59 per litre and it was a great idea. Benefit all round. Possibly not the cheapest option but certainly the best for a great and safe trip.

Staff were great. Sadly we chose a vehicle that wasn't really suited to our needs. Our mistake, not Hertz.

The car smelled like vomit when we picked it up which was concerning, we didn’t have any other options and had to get moving though. The more the sun hit the car the worse the smell got which made the trip difficult

Great Service at counter when I picked up the car