BMW car rentals in Cambridge

Great. Return was easy.

Excellent. But they should have told me there was a toll sticker on the front window.

Excellent service.

Everything was good with the car. We had extra charges that were billed after we returned the car. They called our pre paid rental through kayak (pre paid token) apparently it was not including other fees. So be vary when it is advertised total price.

Originally we hired a Tesla, I recieved a call a few weeks out and was advised that their shipment of Tesla's wasn't coming so instead I would be getting a Toyota Corrola or similar. I asked if there was a better option for the same price as in terms of comfort and style, the Corolla wasn't quite at the same level as a Tesla. I was told "no" that was my only option. In the end, we were given a KIA Cerento Hatch, which is worse than a Corolla in terms of style if toy ask me. Practical, but small, for 4 people with luggage, will not be doing that again.

Antonio, when I picked up my car noticed my return location was not correct and he made an adjustment. I would not have noticed that. I am very grateful that he did that. Thank you.

Arrived home safely. However, 6 hours into cross country trip from Boston to Scottsdale vehicle conked out. Waited 5 hours in rest stop in early evening and no-one came to help. Called Enterprise 25 times and were continuously looped through to different enterprise employees. They do not have on call service in case of breakdown of vehicle. Finally decided to drive vehicle - which we believed to be unsafe - to destination 2 hours away. Next morning drove to DC airport Enterprise for replacement vehicle. We had to take van - not the premium luxury SUV we rented - they had nothing similar. Then resumed trip only to find ourselves in snowstorm as we entered OK. White knuckled driving to our next stop because the van was sliding and skidding through the snow/ice. After arriving in Scottsdale discovered we needed to call numerous times to find similar vehicle. We never did. Albuquerque Enterprise branch was the only helpful branch - we were able to get SUV but it was not premium that we had initially rented. Upon our return the original branch reduced our rate and apologized.