Rooms Make yourself at home in one of the 43 guestrooms. Bathrooms have showers and hair dryers. Conveniences include desks and desk chairs, and housekeeping is provided daily. Amenities Make use of convenient amenities such as complimentary wireless Internet access, bicycle tour information, and bike storage. Property Location Located in Waitomo Caves, Waitomo Village Chalets Home of Kiwipaka is on the boardwalk, a 3-minute walk from Caveworld and 8 minutes by foot from Waitomo Glowworm Caves. This hotel is 1.1 mi (1.8 km) from Opapake Pa and 2.3 mi (3.6 km) from Aranui Cave. Check-In Checkin starts at 2:00 PM Checkin end at anytime The minimum age of Checkin 18 Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel. There is no front desk at this property. Guests will receive an email 24 hours before arrival with check-in instructions and key retrieval information. Guests can access their accommodation through a private entrance. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in. For more details, please contact the property using the information on the booking confirmation. Check-Out Checkout is done at 10:00 AM Pets Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions General instructions No rollaway/extra beds available No elevators No alcohol served onsite Essential workers only - NO Property is cleaned with disinfectant Staff wears personal protective equipment Guests are provided with free hand sanitizer Social distancing measures are in place Contactless check-in is available Property confirms they are implementing enhanced cleaning measures Bed sheets and towels are washed at a temperature of at least 60°C/140°F Commonly-touched surfaces are cleaned with disinfectant Property confirms they are implementing guest safety measures Contactless check-out is available Cashless transactions are available Guests must provide health documentation Guests must provide proof of COVID-19 vaccination Minimum age for proof of COVID-19 vaccination requirement: 12 COVID-19 vaccine must have been received a minimum number of days before check-in: 14 Property does not offer onsite COVID-19 testing