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JEN Singapore Orchardgateway by Shangri-La

277 Orchard Road, Singapore 238858

+65 6708 8888
$116
Rate

per night

9.0
Excellent

based on 3,449 reviews

About JEN Singapore Orchardgateway by Shangri-La, Singapore

Cleanliness
9.2
Comfort
9.2
Location
9.5
Services
9.1
Staff
9.2
Value for money
8.2

Hotel Jen Orchardgateway Singapore by Shangri-La is situated in the heart of Orchard Road, built in a contemporary-style glass building with rooms designed with luxury and modernism in mind. You can enjoy the view of the city from the rooftop, which offers a panoramic look at the heart of Singapore. Swim in the infinity pool atop the building, where you can relax in the calming waters all day long. When you're done, you can get a workout at the on-site fitness center or cool down with a specialty cocktail from the on-site bar. If you need any additional services, the front desk is open 24/7 to cater to you at all times. Each of the 499 rooms at Hotel Jen Orchardgateway Singapore by Shangri-La boasts modern amenities that include a private bathroom, a personal refrigerator, a flat-screen TV, and a huge window view of the city below. You can upgrade your experience to include a superior king room with a city view, which will give you access to a number of VIP facilities. There is a restaurant on-site known as Makan@Jen, where you can enjoy a free breakfast buffet in the mornings or a sit-down meal for lunch and dinner. If you are looking for more dining options, you can walk just four minutes to Lawry's The Prime Rib, The Curry Culture, or Mitzo. Hotel Jen Orchardgateway Singapore by Shangri-La is located right atop the Somerset MRT Station, so you can easily use the train to travel to other parts of the city. If you want to walk, you can travel just a few minutes to popular attractions that include The Centrepoint, The Paragon, and Plaza Singapura.


JEN Singapore Orchardgateway by Shangri-La photos


Property safety measures

Heightened sanitation

Daily cleaning, increased availability of sanitation products.

Social distancing measures

Lobbies with safe social distancing.

Streamlined check-in and check-out.

Minimal contact with hotel personnel and other guests.


JEN Singapore Orchardgateway by Shangri-La room price & deals

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Deluxe Rooms - Harbor view
momondo

$294/night

$294 totalmomondo
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Standard Rooms - Courtyard view
Snaptravel

$222/night

$222 totalSnaptravel
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Superior Rooms - Water view
ebookers.com

$172/night

$172 totalebookers.com
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Other Rooms - River view
Agoda.com

$116/night

$116 totalAgoda.com
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Hotel Amenities & Facilities

  • Outdoor pool
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Coffee shop
  • Free parking

Health and safety

  • Daily housekeeping
  • Contactless check-in/check-out
  • Face masks for guests available
  • Physical distancing in dining areas
  • Physical distancing rules
  • Property is cleaned by professional cleaning companies
  • Process in place to check health of guests
  • Hand sanitizer in guest accommodation and key areas
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Use of cleaning chemicals that are effective against coronavirus
  • Guest accommodation is disinfected between stays
  • Guest accommodation sealed after cleaning
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Delivered food is securely covered
  • Guests can opt-out of accommodation cleaning
  • Staff follow all safety protocols as directed by local authorities
  • First-aid kit
  • Thermometers for guests provided by property
  • Safe

Services and conveniences

  • Car rental
  • Wake-up service
  • Concierge service
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Shoeshine
  • Room service
  • Key card access
  • Express check-out
  • Private check-in/check-out
  • 24hr front desk
  • Conference rooms
  • Ticket service
  • Safety deposit box
  • Bottle of water

Dining

  • Electric kettle
  • Packed lunches
  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Coffee shop
  • Snack bar
  • Breakfast in the room
  • Tea/coffee maker
  • Coffee machine
  • Vending machine (drinks)
  • Vending machine (snacks)

General

  • Window
  • Executive lounge access
  • Family rooms
  • Interconnected room(s) available
  • Newspapers
  • Storage available
  • Seating area
  • Slippers
  • Sofa
  • Telephone
  • Carpeted
  • City view

Bathroom

  • Bathrobe
  • Private bathroom
  • Shower
  • Additional toilet
  • Bathtub
  • Spa bath
  • Toilet
  • Toilet paper
  • Toothbrush
  • Walk-in shower

Basics

  • Wi-Fi available in all areas
  • Free toiletries
  • Smoke alarms
  • Air-conditioned
  • Free Wi-Fi
  • Linens
  • Towels
  • Shampoo
  • Body soap
  • Conditioner

Accessibility and suitability

  • Multi-lingual staff
  • Pets not allowed
  • Designated smoking area
  • Non-smoking rooms available
  • Increased accessibility
  • Accessible by elevator
  • Upper floors accessible by elevator

Pool

  • Infinity pool
  • Outdoor pool
  • Pool towels
  • Pool with a view
  • Rooftop pool
  • Pool bar

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Pants press
  • Iron and ironing board

Bedroom

  • Sofa bed
  • Alarm clock
  • Clothes rack
  • Wardrobe or closet

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • TV

Outdoor

  • Garden
  • Terrace/Patio
  • Beach towels

Workspace

  • Computer use available
  • Fax/photocopying
  • Desk

Family friendly

  • Babysitting or child care
  • Cribs available

Parking and transportation

  • Free parking

Fitness

  • Fitness center

Places of interest near JEN Singapore Orchardgateway by Shangri-La

Attractions in Singapore, Singapore curated by momondo

JEN Singapore Orchardgateway by Shangri-La location: 277 Orchard Road, Singapore 238858

Sightseeing

Plaza Singapura0.4 mi
Lucky Plaza0.5 mi
Orchard Road0.5 mi
Clarke Quay0.8 mi

Restaurants and Cafés

Som Tam0.1 mi
Dosukoi Sake Bar & Japanese Izakaya0.1 mi
Jones the Grocer 111 Somerset0.1 mi
TOMI SUSHI Singapore ECHIGOTEI0.1 mi

JEN Singapore Orchardgateway by Shangri-La Reviews

9.0
ExcellentBased on 3449 verified guest reviews
8.9Families
8.8Solo
9.1Friends
9.1Couples

Pros +
  • Great facilities (the pool is amazing). (in 292 reviews)
  • "Amazing pool, great staff, great location." (in 286 reviews)
  • "Amazing pool, great staff, great location." (in 284 reviews)
Cons -
  • Rooms are small and bathroom outdated (in 17 reviews)
  • We arrived at the hotel at 6:30am after a night flight. (in 5 reviews)

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JEN Singapore Orchardgateway by Shangri-La room booking info

Check in/Check out

Check in anytime after 2:00 PM, check out anytime before 12:00 PM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.


Frequently asked questions

  • On average, JEN Singapore Orchardgateway by Shangri-La is less than the Singapore average rate for 4 star hotels. The nightly rate at JEN Singapore Orchardgateway by Shangri-La is typically $117, whereas the nightly rate in Singapore is $36 more.

  • The drive from Singapore Changi to JEN Singapore Orchardgateway by Shangri-La will take you about 33min depending on traffic, with a distance of 11.1 mi. Hotels located in more populated areas may see vastly more traffic which will add to your travel time.

  • JEN Singapore Orchardgateway by Shangri-La has parking available on site for customers of the hotel. With that in mind, the most efficient way to not only get from Singapore Changi to the hotel, but also around Singapore during your stay may be renting a car. Car rentals in Singapore are on average $51/day. If you’re looking for a simple travel option from Singapore Changi to JEN Singapore Orchardgateway by Shangri-La, consider calling a taxi or rideshare service to take you to the hotel as well as around the city during your visit.

  • JEN Singapore Orchardgateway by Shangri-La does have a restaurant on site that guests and non-guests can use. Ask the front desk for kitchen hours or call JEN Singapore Orchardgateway by Shangri-La at +65 6708 8888. Guests staying at JEN Singapore Orchardgateway by Shangri-La are welcomed by hotel staff to order room service directly from the kitchen to their room.

  • JEN Singapore Orchardgateway by Shangri-La does have a pool on site that hotel guests may use. Be advised that hotels typically have rules associated with pool usage. momondo would advise you to check with the front desk before taking a swim.

  • When staying at JEN Singapore Orchardgateway by Shangri-La there is just 0.6 mi between you and Singapore city center. While making your way to the center of Singapore, you should plan to visit City Hall, along with all the shops and restaurants.

  • For assistance from an employee at JEN Singapore Orchardgateway by Shangri-La please call +65 6708 8888.

  • Yes, JEN Singapore Orchardgateway by Shangri-La has Wi-Fi available to hotel guests.

  • JEN Singapore Orchardgateway by Shangri-La does have a gym on-site that is available to hotel guests. Some hotel gyms may not have 24-hour access, so it is best to ask a front desk clerk for fitness center hours.


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