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Kobe Bay Sheraton Hotel & Towers

2-13 Kouyoucho-Naka, Kobe 658-0032

+81 788 577 000

per night


based on 425 reviews

Tue 9/28
Wed 9/29

About Kobe Bay Sheraton Hotel & Towers, Kobe

Value for money

Kobe Bay Sheraton Hotel & Towers is the ideal destination for both business and leisure travelers alike, offering spacious and stylish accommodation, all with mountain or ocean views, as well as thoughtful amenities to enhance your stay. Relax at our hotel's state-of -the-art fitness center including fully-equipped gym, outdoor tennis courts, indoor pool and onsen spa. Children can play in our 'Kobe Sweets Kids Land' with toys and books available for their enjoyment. After a busy day in Kobe, Japan, guests can recharge at a variety of local and international restaurants, including our panoramic 21st floor restaurant, vibrant coffee house and room service. Those looking to host a business meeting or special event in Kobe, Japan can select from 13 unique venues coupled with impeccable service, the latest technology and bespoke planning services to ensure a successful day. Additional hotel facilities include free Wi-Fi, complimentary parking for stay guests and a barber's shop.

Kobe Bay Sheraton Hotel & Towers photos

Property safety measures

Heightened sanitation

Daily cleaning, increased availability of sanitation products.

Social distancing measures

Lobbies with safe social distancing.

Streamlined check-in and check-out.

Minimal contact with hotel personnel and other guests.

Kobe Bay Sheraton Hotel & Towers room price & deals

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Wed 9/29
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Standard Rooms - Mountain view


$154 totalBooking.com
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Other Rooms - Sea view


$267 totalTravelocity
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Hotel Amenities & Facilities

  • Indoor pool
  • Spa and wellness center
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Coffee shop


  • Yukata (Japanese bathrobe)
  • Hairdryer
  • Open-air bath
  • Public bath
  • Bathrobe
  • Private bathroom
  • Shared bathroom
  • Shower
  • Shower cap
  • Bathtub
  • Bidet
  • Spa bath
  • Toilet
  • Toilet paper
  • Toothbrush


  • Window
  • Executive lounge access
  • Family rooms
  • Newspapers
  • Storage available
  • Sea view
  • Seating area
  • Slippers
  • Sofa
  • Soundproof rooms
  • Soundproofing
  • Tatami (traditional Japanese flooring)
  • Telephone
  • City view

Health and safety

  • Daily housekeeping
  • Physical distancing in dining areas
  • Physical distancing rules
  • Property is cleaned by professional cleaning companies
  • Process in place to check health of guests
  • Hand sanitizer in guest accommodation and key areas
  • Use of cleaning chemicals that are effective against coronavirus
  • Guest accommodation is disinfected between stays
  • Guest accommodation sealed after cleaning
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Guests can opt-out of accommodation cleaning
  • Staff follow all safety protocols as directed by local authorities
  • First-aid kit
  • Safe

Services and conveniences

  • Wake-up service
  • Concierge service
  • Currency exchange on-site
  • Mini-market on site
  • Meeting/Banquet facilities
  • Room service
  • Key card access
  • 24hr front desk
  • Conference rooms
  • Wedding services
  • Ticket service
  • Safety deposit box
  • Bottle of water
  • Chapel/shrine


  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Heating
  • Air-conditioned
  • Pajamas
  • Free Wi-Fi
  • Linens
  • Towels
  • Shampoo
  • Body soap
  • Trash cans
  • Conditioner


  • Wine glasses
  • Electric kettle
  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Coffee shop
  • Minibar
  • Breakfast in the room
  • Tea/coffee maker
  • Refrigerator
  • Coffee machine

Pool and spa

  • Heated pool
  • Spa
  • Hot tub
  • Indoor pool
  • Spa and wellness center
  • Massage
  • Sauna

Accessibility and suitability

  • Pets not allowed
  • Designated smoking area
  • Non-smoking rooms available
  • Increased accessibility
  • Elevator
  • Accessible by elevator
  • Upper floors accessible by elevator

Things to do

  • Gift shop
  • Shops (on site)
  • Hot spring bath
  • Bicycle rental
  • Darts
  • Beauty salon
  • Hiking

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • Pay-per-view channels
  • Radio
  • Blu-ray player
  • TV


  • Feather pillow
  • Socket near the bed
  • Alarm clock
  • Clothes rack
  • Wardrobe or closet

Family friendly

  • Cribs available
  • Books, DVDs, music for children
  • Kids meals
  • Kid-friendly buffet
  • Indoor play area


  • Ironing service
  • Laundry facilities
  • Laundry service
  • Pants press

Parking and transportation

  • Airport shuttle (surcharge)
  • Free parking
  • Private parking


  • Terrace/Patio
  • Beach towels
  • Grill


  • Fax/photocopying
  • Desk


  • Fitness center
  • Tennis

Places of interest near Kobe Bay Sheraton Hotel & Towers

Attractions in Kobe, Japan curated by momondo

Kobe Bay Sheraton Hotel & Towers location: 2-13 Kouyoucho-Naka, Kobe 658-0032


Sannomiya Train Station4.3 mi
Arima Onsen7.7 mi

Restaurants and Cafés

スマイリーネプチューン - ホテルプラザ神戸0.1 mi
鉄板焼 潮路 - ホテルプラザ神戸0.7 mi
オーベックファン神戸3.1 mi
リストランテbibbi3.1 mi

Kobe Bay Sheraton Hotel & Towers Reviews

GreatBased on 425 verified guest reviews

Pros +
  • Comfortable walks around hotel environment. (in 14 reviews)
  • The hotel breakfast is excellent and nice restaurant. (in 13 reviews)
  • Very friendly and helpful staff. (in 11 reviews)
Cons -
  • Check-in/check-out process took some time. (in 2 reviews)
  • Internet at room Very poor/not working at all (in 2 reviews)
  • Smoky smell in non smoking room (in 2 reviews)

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Kobe Bay Sheraton Hotel & Towers room booking info

Check in/Check out

Check in anytime after 3:00 PM, check out anytime before 12:00 PM


Cancellation/prepayment policies vary by room type and provider.

Frequently asked questions

  • In Kobe, 4 star hotels have average nightly rates of $278. Kobe Bay Sheraton Hotel & Towers is $169 cheaper than the city average at just $109/night.

  • The drive from Osaka Kansai Intl to Kobe Bay Sheraton Hotel & Towers will take you about 53min depending on traffic, with a distance of 18.0 mi. Hotels located in more populated areas may see vastly more traffic which will add to your travel time.

  • A very popular option for travelers staying at Kobe Bay Sheraton Hotel & Towers would be to take a taxi or ridesharing service from Osaka Kansai Intl directly to the hotel.

  • Yes, Kobe Bay Sheraton Hotel & Towers does have a restaurant where you can sit down to eat or take food to go. There are also many other quality food options in Kobe for those looking for something different. Guests staying at Kobe Bay Sheraton Hotel & Towers are welcomed by hotel staff to order room service directly from the kitchen to their room.

  • Kobe Bay Sheraton Hotel & Towers does have a pool on site that hotel guests may use. Be advised that hotels typically have rules associated with pool usage. momondo would advise you to check with the front desk before taking a swim.

  • The city center nearest to Kobe Bay Sheraton Hotel & Towers is Kobe, which is 5.0 mi away from the hotel’s front door. There, you can find Kobe Port Tower, which is a popular sight in the area.

  • If you have questions about Kobe Bay Sheraton Hotel & Towers or your reservation, please call the front desk directly at +81 788 577 000.

  • Yes, Kobe Bay Sheraton Hotel & Towers has Wi-Fi available to hotel guests.

  • There is a hotel gym accessible to guests staying at Kobe Bay Sheraton Hotel & Towers. Most hotel gyms are not 24-hours, so be sure to ask the front desk for gym hours and availability.

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