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Na Balam Hotel

Calle Zazil-ha No. 118, 77400 Isla Mujeres, Quintana Roo

+52 998 881 4770

per night


based on 442 reviews

Fri 12/3
Sat 12/4

About Na Balam Hotel, Isla Mujeres

Value for money

Situated in Isla Mujeres, Na Balam Beach Hotel & Villas is a short walk from Isla Mujeres Harbour and provides an indoor pool and a private beach. It is located a short walk from Kokonuts Isla Mujeres and Playa del Norte. The hotel has been recently refurbished and provides a 24-hour reception, an airport shuttle and babysitting/child services. Those staying at the property are able to relax with a book in the on-site library. The hotel also features a well-equipped gym. Na Balam Beach Hotel & Villas has 33 contemporary rooms that are fitted with all the essentials to ensure an enjoyable stay. Na Balam Beach Hotel & Villas's restaurant is the ideal spot to relax after a day's sightseeing, with a selection of vegetarian and local dishes available. Each evening, guests can enjoy a drink in the comfortable lounge bar. Cancun International Airport is a 60-minute drive from the hotel. Playa Mujeres Golf Club is an easy drive away.

Na Balam Hotel photos

Na Balam Hotel room price & deals

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Fri 12/3
Sat 12/4
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Standard Rooms - Garden view


$152 totalAgoda.com
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Other Rooms - Park view


$152 totalAgoda.com
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Hotel Amenities & Facilities

  • Private beach
  • Snorkeling
  • Outdoor pool
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Free parking
  • Flat-screen TV
  • TV

Health and safety

  • Daily housekeeping
  • Contactless check-in/check-out
  • Face masks for guests available
  • Physical distancing in dining areas
  • Physical distancing rules
  • First-aid kit
  • Property is cleaned by professional cleaning companies
  • Process in place to check health of guests
  • CCTV outside property
  • Hand sanitizer in guest accommodation and key areas
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Use of cleaning chemicals that are effective against coronavirus
  • 24-hour security
  • Guest accommodation is disinfected between stays
  • Guest accommodation sealed after cleaning
  • Safe
  • Delivered food is securely covered
  • Guests can opt-out of accommodation cleaning
  • Staff follow all safety protocols as directed by local authorities


  • Free Wi-Fi
  • Internet
  • Linens
  • Towels
  • Fan
  • Fire extinguisher
  • Free toiletries
  • Shampoo
  • Smoke alarms
  • Body soap
  • Air-conditioned
  • Trash cans
  • Conditioner

Services and conveniences

  • Wedding services
  • Ticket service
  • Safety deposit box
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Tour desk
  • Key access
  • Bottle of water
  • 24hr front desk


  • Window
  • Family rooms
  • Seating area
  • Garden view
  • Sofa
  • Tile/marble floor
  • Pool view

Accessibility and suitability

  • Multi-lingual staff
  • No smoking
  • Upper floors accessible by stairs
  • Designated smoking area
  • Private entrance


  • Shower
  • Toilet
  • Toilet paper
  • Private bathroom
  • Walk-in shower


  • Terrace/Patio
  • Beach towels
  • Balcony
  • Private beach
  • Garden

Things to do

  • Fishing
  • Scuba diving
  • Diving
  • Snorkeling

Parking and transportation

  • Airport shuttle (surcharge)
  • Free parking
  • Shuttle service (additional charge)

Pool and spa

  • Spa
  • Outdoor pool

Media and entertainment

  • Flat-screen TV
  • TV


  • Laundry facilities
  • Laundry service


  • Clothes rack
  • Wardrobe or closet


  • Restaurant
  • Bar/Lounge

Family friendly

  • Babysitting or child care

Places of interest near Na Balam Hotel

Attractions in Isla Mujeres, Mexico curated by momondo

Na Balam Hotel location: Calle Zazil-ha No. 118, 77400 Isla Mujeres, Quintana Roo


Playa del Norte Isla Mujeres3.9 mi

Restaurants and Cafés

Oceanvs by Nabalam0.0 mi
Stingray Grill0.2 mi
La Esquina The Corner0.2 mi

Na Balam Hotel Reviews

GreatBased on 442 verified guest reviews

Pros +
  • "kind staff, perfect location & beach" (in 60 reviews)
  • "kind staff, perfect location & beach" (in 58 reviews)
  • Great location and wonderful ambiance! (in 51 reviews)
Cons -
  • Our room was a disaster! (in 31 reviews)
  • The worst hotel in Mexico! (in 14 reviews)
  • Restaurant bizarrely open 11-6? (in 10 reviews)

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Na Balam Hotel room booking info

Check in/Check out

Check in anytime after 3:00 PM, check out anytime before 12:00 PM


Cancellation/prepayment policies vary by room type and provider.

Frequently asked questions

  • On average, Na Balam Hotel is less than the Isla Mujeres average rate for 3 star hotels. The nightly rate at Na Balam Hotel is typically $148, whereas the nightly rate in Isla Mujeres is $1 more.

  • If you're looking to go directly from Cancún to Na Balam Hotel, expect a 52min drive as they are around 17.6 mi apart.

  • With parking available at Na Balam Hotel, you could always rent a car for as low as $20/day and park it at the hotel. This would give you freedom while visiting Isla Mujeres. If you’re looking for a simple travel option from Cancún to Na Balam Hotel, consider calling a taxi or rideshare service to take you to the hotel as well as around the city during your visit.

  • Yes, Na Balam Hotel does have a restaurant where you can sit down to eat or take food to go. There are also many other quality food options in Isla Mujeres for those looking for something different. Guests staying at Na Balam Hotel are welcomed by hotel staff to order room service directly from the kitchen to their room.

  • Yes, Na Balam Hotel has a pool that customers can use. Typically, hotel pools have restrictions based on the time of day so be sure to speak to the front desk before using the pool.

  • You can reach the main line at +52 998 881 4770.

  • Yes, Na Balam Hotel has Wi-Fi available to hotel guests.

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