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Arcotel Onyx Hamburg

Reeperbahn 1a, 20369 Hamburg, Hamburg

+49 40 209 4090

per night


based on 7,490 reviews

About Arcotel Onyx Hamburg, Hamburg

Value for money

The Onyx Hotel Hamburg is a 4-star hotel offering a central location in the city to explore a wide range of sights and destinations. It features a rich and modern décor that reflects the city's energy. Offering its own dining and drink options, the hotel provides you with plenty of amenities to enjoy during your stay. The hotel also provides a direct connection to Hamburg Central Train Station. At the Onyx Hotel, you'll enjoy access to a 24-hour front desk and luggage storage. Business travelers will find plenty of services offered including meeting rooms and a business center. Complimentary Wi-Fi access is available throughout the entire property and concierge services are available upon arrival. A sauna and steam room provides a relaxing way to take a break from the hustle and bustle of the city. There are 215 modern guest rooms and suites at the Onyx Hotel equipped with several amenities including Wi-Fi, luxury bedding, private baths, toiletries for your convenience and a hairdryer. The hotel's Art Deco design is carried over into the room décor and furnishings, and several rooms include views of the city. In addition to room service, you can enjoy a breakfast buffet serving fresh fruit, cereal, sausage, and made to order eggs. Gather at Bar Wiener Café for hot beverages, and Viennese-style pastries. Plenty of restaurants, cafés, and pubs are within walking distance. Whether for business travel or vacation, the Onyx Hotel puts you in a prime position to explore everything the city has to offer. Nestled in the trendy Reeperbahn district, the Port of Hamburg and historic Speicherstadt are just a few minutes away from the hotel.

Arcotel Onyx Hamburg photos

Arcotel Onyx Hamburg room price & deals

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Standard Rooms - City view


$102 totalFINDHOTEL
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Superior Rooms - Garden view


$129 totalBooking.com
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Double Rooms - Ocean view


$81 totalBooking.com
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Other Rooms - River view


$124 totalAgoda.com
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Hotel Amenities & Facilities

  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee shop
  • Business center
  • Wi-Fi available in all areas
  • Flat-screen TV
  • TV
  • Cable or satellite TV

Health and safety

  • Daily housekeeping
  • Contactless check-in/check-out
  • Face masks for guests available
  • Physical distancing in dining areas
  • Physical distancing rules
  • Property is cleaned by professional cleaning companies
  • Process in place to check health of guests
  • CCTV in common areas
  • Hand sanitizer in guest accommodation and key areas
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Use of cleaning chemicals that are effective against coronavirus
  • Guest accommodation is disinfected between stays
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Delivered food is securely covered
  • Guests can opt-out of accommodation cleaning
  • Staff follow all safety protocols as directed by local authorities
  • First-aid kit
  • Safe


  • Family rooms
  • Hardwood or parquet floors
  • Interconnected room(s) available
  • Landmark view
  • Lockers
  • Newspapers
  • Storage available
  • Seating area
  • Slippers
  • Sofa
  • Soundproof rooms
  • Soundproofing
  • Telephone
  • Tile/marble floor
  • Carpeted
  • City view


  • Mobile hotspot device
  • Wi-Fi available in all areas
  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Heating
  • Air-conditioned
  • Free Wi-Fi
  • Linens
  • Towels
  • Shampoo
  • Body soap
  • Trash cans
  • Conditioner

Services and conveniences

  • Business center
  • Wake-up service
  • Concierge service
  • Meeting/Banquet facilities
  • Shoeshine
  • Room service
  • Tour desk
  • Key card access
  • Express check-out
  • 24hr front desk
  • Conference rooms
  • Ticket service
  • Safety deposit box
  • Bottle of water

Accessibility and suitability

  • Multi-lingual staff
  • Hypoallergenic
  • No smoking
  • Pets allowed on request. Charges may apply.
  • Increased accessibility
  • Elevator
  • Accessible by elevator
  • Allergy-free room
  • Upper floors accessible by elevator


  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Shower
  • Shower cap
  • Additional toilet
  • Bathtub
  • Toilet
  • Toilet paper


  • Electric kettle
  • Special diet menus (on request)
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Coffee shop
  • Snack bar
  • Breakfast in the room
  • Tea/coffee maker

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • Radio
  • Smartphone dock
  • TV


  • Feather pillow
  • Socket near the bed
  • Sofa bed
  • Clothes rack
  • Wardrobe or closet


  • Laundry facilities
  • Ironing service
  • Laundry service
  • Iron and ironing board


  • Computer use available
  • Fax/photocopying
  • Laptop safe
  • Desk

Parking and transportation

  • Parking
  • Airport shuttle


  • Spa
  • Sauna


  • Tennis

Places of interest near Arcotel Onyx Hamburg

Attractions in Hamburg, Germany curated by momondo

Arcotel Onyx Hamburg location: Reeperbahn 1a, 20369 Hamburg, Hamburg


Reeperbahn0.4 mi
Hamburg-Altona Station1.4 mi
Hamburg Hauptbahnhof1.6 mi
Lufthansa Technik AG5.1 mi

Restaurants and Cafés

clouds Restaurant0.0 mi
Nio0.0 mi
JVA - Jedermanns Verpflegungsanstalt0.0 mi
Restaurant & Bar Biáng0.1 mi

Arcotel Onyx Hamburg Reviews

GreatBased on 7490 verified guest reviews

Pros +
  • "Modern, clean, close to everything" (in 101 reviews)
  • Nice warm clean modern room. (in 75 reviews)
  • "Staff friendly, helpful and welcoming" (in 72 reviews)
Cons -
  • Breakfast was not international level (in 25 reviews)
  • 6.9 euro fee for a room service (in 7 reviews)
  • I wouldn't stay here if I returned to Hamburg due to the horrible Reeperbahn. (in 4 reviews)

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Arcotel Onyx Hamburg room booking info

Check in/Check out

Check in anytime after 3:00 PM, check out anytime before 12:00 PM


Cancellation/prepayment policies vary by room type and provider.

Frequently asked questions

  • 4 star hotels in Hamburg typically cost $148/night, but Arcotel Onyx Hamburg is typically available for $97/night, and is rated equally to its competitors.

  • There are 5.6 mi between Hamburg and Arcotel Onyx Hamburg. The drive to and from the airport should be about 16min, depending on traffic. Take into account high traffic times, especially near more metropolitan areas.

  • Arcotel Onyx Hamburg has parking available on site for customers of the hotel. With that in mind, the most efficient way to not only get from Hamburg to the hotel, but also around Hamburg during your stay may be renting a car. Car rentals in Hamburg are on average $30/day. Another more common option is to just take a taxi or rideshare service from the airport to Arcotel Onyx Hamburg. The nearest airport to the hotel is Hamburg.

  • Customers of Arcotel Onyx Hamburg are welcome to bring their dogs with them during their stay.

  • Guests staying at Arcotel Onyx Hamburg are welcomed by hotel staff to order room service directly from the kitchen to their room.

  • Judging by our data, Arcotel Onyx Hamburg does not have a pool on site, but hotels regularly make additions and changes to their venues and do not always notify us. It would be best to call Arcotel Onyx Hamburg at +49 40 209 4090.

  • The city center nearest to Arcotel Onyx Hamburg is Hamburg, which is 1.2 mi away from the hotel’s front door. There, you can find Museum für Hamburgische Geschichte, which is a popular sight in the area.

  • If you have questions or concerns about your stay at Arcotel Onyx Hamburg, call +49 40 209 4090 to speak with a front desk representative.

  • Yes, Arcotel Onyx Hamburg has Wi-Fi available to hotel guests.

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