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Arcotel Onyx Hamburg

4-star Hotel with Bar/Lounge

Reeperbahn 1a, 20369 Hamburg, Hamburg

+49 40 209 4090
Very good

based on 7,591 reviews


per night

About Arcotel Onyx Hamburg, Hamburg

Value for money

The Onyx Hotel Hamburg is a 4-star hotel offering a central location in the city to explore a wide range of sights and destinations. It features a rich and modern décor that reflects the city's energy. Offering its own dining and drink options, the hotel provides you with plenty of amenities to enjoy during your stay. The hotel also provides a direct connection to Hamburg Central Train Station.

At the Onyx Hotel, you'll enjoy access to a 24-hour front desk and luggage storage. Business travelers will find plenty of services offered including meeting rooms and a business center. Complimentary Wi-Fi access is available throughout the entire property and concierge services are available upon arrival. A sauna and steam room provides a relaxing way to take a break from the hustle and bustle of the city.

There are 215 modern guest rooms and suites at the Onyx Hotel equipped with several amenities including Wi-Fi, luxury bedding, private baths, toiletries for your convenience and a hairdryer. The hotel's Art Deco design is carried over into the room décor and furnishings, and several rooms include views of the city.

In addition to room service, you can enjoy a breakfast buffet serving fresh fruit, cereal, sausage, and made to order eggs. Gather at Bar Wiener Café for hot beverages, and Viennese-style pastries. Plenty of restaurants, cafés, and pubs are within walking distance.

Whether for business travel or vacation, the Onyx Hotel puts you in a prime position to explore everything the city has to offer. Nestled in the trendy Reeperbahn district, the Port of Hamburg and historic Speicherstadt are just a few minutes away from the hotel.

Arcotel Onyx Hamburg photos

Arcotel Onyx Hamburg room price & deals

Fri 6/2
Tue 6/6
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We search major booking sites and individual hotels so you can compare the best deals on Arcotel Onyx Hamburg rooms.

Standard Rooms - City view


$120 totalVio.com
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Superior Rooms - City view


$239 totalAgoda.com
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Double Rooms - Water view


$157 totalAgoda.com
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Other Rooms - Mountain view


$163 totalAgoda.com
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Hotel Amenities & Facilities

  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee shop
  • Business center
  • Wi-Fi available in all areas
  • Flat-screen TV
  • TV
  • Cable or satellite TV

Health and safety

  • Daily housekeeping
  • Contactless check-in/check-out
  • Face masks for guests available
  • Physical distancing in dining areas
  • Physical distancing rules
  • Property is cleaned by professional cleaning companies
  • Process in place to check health of guests
  • CCTV in common areas
  • Hand sanitizer in guest accommodation and key areas
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Use of cleaning chemicals that are effective against coronavirus
  • Guest accommodation is disinfected between stays
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Delivered food is securely covered
  • Guests can opt-out of accommodation cleaning
  • Staff follow all safety protocols as directed by local authorities
  • Disinfection of high-touch surfaces
  • First-aid kit
  • Safe


  • Family rooms
  • Hardwood or parquet floors
  • Interconnected room(s) available
  • Landmark view
  • Lockers
  • Storage available
  • Seating area
  • Slippers
  • Sofa
  • Soundproof rooms
  • Soundproofing
  • Telephone
  • Tile/marble floor
  • Carpeted
  • City view


  • Mobile hotspot device
  • Wi-Fi available in all areas
  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Heating
  • Air-conditioned
  • Free Wi-Fi
  • Linens
  • Towels
  • Shampoo
  • Body soap
  • Trash cans
  • Conditioner

Services and conveniences

  • Business center
  • Wake-up service
  • Concierge service
  • Meeting/Banquet facilities
  • Room service
  • Tour desk
  • Key card access
  • Express check-out
  • 24hr front desk
  • Conference rooms
  • Ticket service
  • Safety deposit box
  • Bottle of water

Accessibility and suitability

  • Multi-lingual staff
  • Hypoallergenic
  • No smoking
  • Pets allowed on request. Charges may apply.
  • Increased accessibility
  • Elevator
  • Accessible by elevator
  • Allergy-free room
  • Upper floors accessible by elevator


  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Shower
  • Shower cap
  • Additional toilet
  • Bathtub
  • Toilet
  • Toilet paper


  • Electric kettle
  • Special diet menus (on request)
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Coffee shop
  • Minibar
  • Snack bar
  • Breakfast in the room
  • Tea/coffee maker

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • Radio
  • Smartphone dock
  • TV


  • Feather pillow
  • Socket near the bed
  • Sofa bed
  • Clothes rack
  • Wardrobe or closet


  • Laundry facilities
  • Ironing service
  • Laundry service
  • Iron and ironing board


  • Computer use available
  • Fax/photocopying
  • Laptop safe
  • Desk

Parking and transportation

  • Parking
  • Airport shuttle


  • Spa
  • Sauna


  • Tennis

Places of interest near Arcotel Onyx Hamburg

Attractions in Hamburg, Germany curated by momondo

Arcotel Onyx Hamburg location: Reeperbahn 1a, 20369 Hamburg, Hamburg


Port of Hamburg0.3 mi
Reeperbahn0.4 mi
Hamburg City Centre0.8 mi
Schanzenviertel0.9 mi

Restaurants and Cafés

clouds Restaurant0.0 mi
Nio0.0 mi
JVA - Jedermanns Verpflegungsanstalt0.0 mi
Restaurant & Bar Biáng0.1 mi

Arcotel Onyx Hamburg Reviews

Very goodBased on 7,591 verified guest reviews

Pros +
  • "Modern, clean, close to everything" (in 108 reviews)
  • Nice warm clean modern room. (in 83 reviews)
  • "Friendly staff, clean and comfortable rooms" (in 77 reviews)
Cons -
  • Breakfast was not international level (in 25 reviews)
  • Service was terrible and they didn’t clean the room properly. (in 7 reviews)
  • Ignore the Reeperbahn and hit the funky areas of West Hamburg. (in 4 reviews)

Arcotel Onyx Hamburg room booking info

Check in/Check out

Check in anytime after 3:00 PM, check out anytime before 12:00 PM


Cancellation/prepayment policies vary by room type and provider.

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