Rooms Make yourself at home in one of the 97 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wired and wireless Internet access keeps you connected, and satellite programming provides entertainment. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers. Conveniences include safes and a turndown service, and housekeeping is provided daily. Amenities Dip into one of the 2 outdoor swimming pools or enjoy other recreational amenities, which include bicycles to rent. Business}, Other Amenities Featured amenities include complimentary wired Internet access, luggage storage, and an elevator. Free self parking is available onsite. Property Location With a stay at Sago RoyalHotel in Hamamatsu (Kanzanjicho), you'll be steps from Lake Hamana and Atago Shrine. This ryokan is 0.5 mi (0.8 km) from Hamanako Palpal Theme Park and 0.1 mi (0.2 km) from Kanzanji Temple. Check-In Checkin starts at 3:00 PM Checkin end at 6:30 PM The minimum age of Checkin 18 Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel. Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property The front desk is open daily from 7 AM - midnight. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. Guests booked in Half Board rates must check-in by 8:30 PM to receive dinner. Check-Out Checkout is done at 10:00 AM Pets Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions General instructions Unicode Support true Property is cleaned with disinfectant Staff wears personal protective equipment Shield between guests and staff in main contact areas Guests are provided with free hand sanitizer Social distancing measures are in place Property confirms they are implementing enhanced cleaning measures Individually-wrapped food options are available Individually-wrapped food options are available for dinner Staff temperature checks are conducted regularly Temperature checks are available to guests Bed sheets and towels are washed at a temperature of at least 60°C/140°F Commonly-touched surfaces are cleaned with disinfectant Property confirms they are implementing guest safety measures Property follows sanitization practices of Intertek Cristal (3rd party expert - Global) Property follows sanitization practices of Safe Travels (WTTC - Global)