Rooms Make yourself at home in one of the 25 air-conditioned rooms featuring refrigerators and LCD televisions. Rooms have private balconies or patios. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have complimentary toiletries and bidets. Amenities Enjoy the convenience of ski-in/ski-out access at this hotel, which also features bicycles to rent. Additional features at this hotel include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge). Guests can catch a ride to nearby destinations on the complimentary area shuttle. Property Location When you stay at Hotel La Neige Higashikan in Hakuba, you'll be in the mountains, a 1-minute drive from Hakuba Valley Ski Area and 9 minutes from Hakuba Goryu Ski Resort. This 5-star hotel is 4.5 mi (7.3 km) from Hakuba 47 Winter Sports Park and 5.1 mi (8.3 km) from Tsugaike Ski Resort. Dining Enjoy a meal at the restaurant or snacks in the coffee shop/café. The hotel also offers room service (during limited hours). Wrap up your day with a drink at the bar/lounge. A complimentary cooked-to-order breakfast is served daily from 7:30 AM to 9:30 AM. Check-In Checkin starts at 3:00 PM Checkin end at 11:00 PM The minimum age of Checkin 18 Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted If you are planning to arrive after 2:00 AM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. Check-Out Checkout is done at 11:00 AM Pets Pets not allowed General instructions No elevators Unicode Support true Property is cleaned with disinfectant Staff wears personal protective equipment Guests are provided with free hand sanitizer Social distancing measures are in place Property confirms they are implementing enhanced cleaning measures Staff temperature checks are conducted regularly Temperature checks are available to guests Commonly-touched surfaces are cleaned with disinfectant Property confirms they are implementing guest safety measures Masks are compulsory at the property Food service has been amended for enhanced safety