per night
based on 92 reviews
| Cheapest deals | Nightly price |
|---|---|
$186 | |
$205 | |
$297 |
About Lake Kivu Serena Hotel, Gisenyi
Lake Kivu Serena Hotel is located in the resort Rwandan town of Gisenyi, on the shores of Lake Kivu,the sixth largest lake in Africa. The hotel is ideally situated on a sandy palm lined beach, with the nearby Virunga Volcanoes providing a spectacular backdrop on one side and a panoramic view of the lake on the other.Within several hours drive of both the Rwandan capital, and the glorious Volcanoes National Park (home of the world famous mountain gorillas), it overlooks its own private beach and offers; 66 luxury hotel rooms, executive suites and family accommodation, a panoramic restaurant, indoor and beachside bars, a luxury swimming pool, and the Maisha' Health Centre (offering an extensive range of health and beauty regimes, boating, swimming, volley ball, tennis, fishing, hiking and trekking). This hotel on Lake Kivu also boasts a world-class fully-integrated Conference Centre, a distinguishing service offering in Rwanda.
Lake Kivu Serena Hotel photos
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Hotel Amenities & Facilities
- Private beach
- Outdoor pool
- Spa and wellness center
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
General
- Executive lounge access
- Family rooms
- Hardwood or parquet floors
- Inner courtyard view
- Interconnected room(s) available
- Lake view
- Landmark view
- Lockers
- Mountain view
- Pool view
- Quiet street view
- Seating area
- Slippers
- Sofa
- Telephone
- Tile/marble floor
Health and safety
- Daily housekeeping
- Contactless check-in/check-out
- Physical distancing in dining areas
- Physical distancing rules
- Property is cleaned by professional cleaning companies
- Process in place to check health of guests
- Hand sanitizer in guest accommodation and key areas
- Screens or physical barriers placed between staff and guests in appropriate areas
- Use of cleaning chemicals that are effective against coronavirus
- Guest accommodation is disinfected between stays
- All plates, cutlery, glasses and other tableware have been sanitized
- Delivered food is securely covered
- Staff follow all safety protocols as directed by local authorities
- First-aid kit
- Cleaning products
Basics
- Internet
- Free toiletries
- Smoke alarms
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Adapter
- Body soap
- Towels/sheets (extra fee)
- Trash cans
- Conditioner
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Shower
- Shower cap
- Bathtub
- Spa bath
- Toilet
- Toilet paper
- Toothbrush
- Walk-in shower
Services and conveniences
- Business center
- Wake-up service
- Concierge service
- Meeting/Banquet facilities
- Room service
- Key card access
- Express check-out
- 24hr front desk
- Conference rooms
- Safety deposit box
- Bottle of water
Accessibility and suitability
- Entire unit located on ground floor
- Hypoallergenic
- Hypoallergenic pillow
- Non-feather pillow
- Designated smoking area
- Non-smoking rooms available
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Accessible by elevator
- Upper floors accessible by elevator
Kitchen
- Wine glasses
- Electric kettle
- Kitchenware
- Kitchenette
- Microwave
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Dining area
Pool and spa
- Infinity pool
- Outdoor pool
- Plunge pool
- Pool towels
- Pool with a view
- Spa and wellness center
- Massage
- Pool bar
Outdoor
- Outdoor dining area
- Outdoor furniture
- Private beach
- Garden
- Terrace/Patio
- Balcony
Bedroom
- Electric blankets
- Extra-long beds (> 2 meters)
- Feather pillow
- Socket near the bed
- Clothes rack
- Wardrobe or closet
Dining
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Minibar
- Dining table
Family friendly
- Babysitting or child care
- Cribs available
- Kids meals
- Kid-friendly buffet
Parking and transportation
- Airport shuttle (surcharge)
- Free parking
- Private parking
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- TV
Laundry
- Laundry facilities
- Pants press
- Iron and ironing board
Fitness
- Fitness center
- Tennis
Workspace
- Desk
Things to do
- Gift shop
Places of interest near Lake Kivu Serena Hotel
Attractions in Gisenyi, Rwanda curated by momondo
Lake Kivu Serena Hotel location: Gisenyi Rwanda, Gisenyi 100
Lake Kivu Serena Hotel Reviews
Pros +
- Wonderful breakfast Comfy room Friendly staff. (in 9 reviews)
- Excellent breakfast and sublime location. (in 8 reviews)
- Friendly staff . (in 8 reviews)
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Lake Kivu Serena Hotel room booking info
Check in/Check out
Check in anytime after 2:00 PM, check out anytime before 11:30 AM
Cancellation/prepayment
Cancellation/prepayment policies vary by room type and provider.
Frequently asked questions
4 star hotels in Gisenyi typically cost $288/night, but Lake Kivu Serena Hotel is typically available for $168/night, and is rated equally to its competitors.
If there is no traffic, the 62.9 mi drive between Kigali Intl and Lake Kivu Serena Hotel should only take about 3h 8min. If your hotel is in a more metropolitan area, you may see the driving time increase due to traffic.
If you’re looking for a simple travel option from Kigali Intl to Lake Kivu Serena Hotel, consider calling a taxi or rideshare service to take you to the hotel as well as around the city during your visit.
Feel free to bring your dog with you while staying at Lake Kivu Serena Hotel.
Yes, Lake Kivu Serena Hotel does have a restaurant where you can sit down to eat or take food to go. There are also many other quality food options in Gisenyi for those looking for something different. Guests staying at Lake Kivu Serena Hotel are welcomed by hotel staff to order room service directly from the kitchen to their room.
Yes, Lake Kivu Serena Hotel has a pool that customers can use. Typically, hotel pools have restrictions based on the time of day so be sure to speak to the front desk before using the pool.
If you have questions about Lake Kivu Serena Hotel or your reservation, please call the front desk directly at +250 252 541 111.
Yes, Lake Kivu Serena Hotel has Wi-Fi available to hotel guests.
There is a fitness center available to Lake Kivu Serena Hotel guests.
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