Lake Kivu Serena Hotel
4-star Hotel with Fitness center
Gisenyi Rwanda, Gisenyi (P.O. Box 226 Gisenyi, Shores Of Lake Kivu,), Gisenyi
+250 252 541 111based on 207 reviews
per night
About Lake Kivu Serena Hotel, Gisenyi
Lake Kivu Serena Hotel photos
Lake Kivu Serena Hotel room price & deals
Hotel Amenities & Facilities
- Fitness center
- Bar/Lounge
- Room service
- Free Wi-Fi
- Business center
- Flat-screen TV
- Airport shuttle
- Meeting/Banquet facilities
- Internet
- Parking
Services and conveniences
- Conference rooms
- Business center
- Express check-out
- Meeting/Banquet facilities
- Room service
- 24hr front desk
Dining
- Bar/Lounge
- Minibar
- Refrigerator
- Microwave
Basics
- Free Wi-Fi
- Internet
- Air-conditioned
Parking and transportation
- Parking
- Airport shuttle
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Increased accessibility
Media and entertainment
- Flat-screen TV
Bathroom
- Hairdryer
Outdoor
- Garden
Laundry
- Laundry facilities
Things to do
- Gift shop
Family friendly
- Babysitting or child care
Fitness
- Fitness center
Pool
- Pool
Lake Kivu Serena Hotel Reviews
Pros +
- A sauna/steam bath is a good addition. (in 1 review)
- Friendly staff . (in 8 reviews)
- Location and the decor very clean (in 8 reviews)
Cons -
- "Toilets are not Islamic friendly, there are no water shut off for cleaning." (in 1 review)
Lake Kivu Serena Hotel room booking info
Check in/Check out
Check in anytime after 2:00 PM, check out anytime before 11:30 AM
Cancellation/prepayment
Cancellation/prepayment policies vary by room type and provider.
Frequently asked questions
How does Lake Kivu Serena Hotel compare to other 4 star hotels in Gisenyi?
4 star hotels in Gisenyi typically cost $225/night, but Lake Kivu Serena Hotel is typically available for $221/night, and is rated equally to its competitors.
Is Lake Kivu Serena Hotel pet-friendly?
Feel free to bring your dog with you while staying at Lake Kivu Serena Hotel.
Are there food options at Lake Kivu Serena Hotel?
Guests staying at Lake Kivu Serena Hotel are welcomed by hotel staff to order room service directly from the kitchen to their room.
Does Lake Kivu Serena Hotel have a pool?
Yes, Lake Kivu Serena Hotel has a pool that customers can use. Typically, hotel pools have restrictions based on the time of day so be sure to speak to the front desk before using the pool.
What is the phone number for Lake Kivu Serena Hotel?
If you have questions about Lake Kivu Serena Hotel or your reservation, please call the front desk directly at +250 252 541 111.
Does Lake Kivu Serena Hotel have Wi-Fi available?
Yes, Lake Kivu Serena Hotel has Wi-Fi available to hotel guests.
Is there a gym or fitness center available to guests at Lake Kivu Serena Hotel?
There is a fitness center available to Lake Kivu Serena Hotel guests.
What time is check-out for Lake Kivu Serena Hotel?
Lake Kivu Serena Hotel check-out time is 11:30 AM. Late check-out may be available upon request at the reception desk.
How much is a room at Lake Kivu Serena Hotel?
Guests can currently expect to pay $245 on average for a night at Lake Kivu Serena Hotel, Gisenyi. Enter your desired travel dates in the form above to find deals starting at $221 per night.
How many operators does momondo search for hotels in Gisenyi?
As of April 2025, there are 96 operators available to choose from for hotels in Gisenyi.
When did momondo last update prices for hotels in Gisenyi?
Prices for hotels in Gisenyi are refreshed on a daily basis.