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Lake Kivu Serena Hotel

4-star Hotel with Private beach

4 stars

Gisenyi Rwanda, Gisenyi (P.O. Box 226 Gisenyi, Shores Of Lake Kivu,), Gisenyi

+250 252 541 111
8.6
Very good

based on 210 reviews

$214
Rate

per night

Room type
Provider
Nightly total
Standard room
Double room
Superior room

About Lake Kivu Serena Hotel, Gisenyi

Cleanliness
8.8
Comfort
9.0
Location
9.3
Services
8.6
Staff
9.2
Value for money
7.7
Lake Kivu Serena Hotel is located in the resort Rwandan town of Gisenyi, on the shores of Lake Kivu,the sixth largest lake in Africa. The hotel is ideally situated on a sandy palm lined beach, with the nearby Virunga Volcanoes providing a spectacular backdrop on one side and a panoramic view of the lake on the other.Within several hours drive of both the Rwandan capital, and the glorious Volcanoes National Park (home of the world famous mountain gorillas), it overlooks its own private beach and offers; 66 luxury hotel rooms, executive suites and family accommodation, a panoramic restaurant, indoor and beachside bars, a luxury swimming pool, and the Maisha' Health Centre (offering an extensive range of health and beauty regimes, boating, swimming, volley ball, tennis, fishing, hiking and trekking). This hotel on Lake Kivu also boasts a world-class fully-integrated Conference Centre, a distinguishing service offering in Rwanda.

Lake Kivu Serena Hotel photos


Lake Kivu Serena Hotel room price & deals

Wed 7/16
Thu 7/17
Queen room
2 queen beds
Standard room
bed type unknown
bed type unknown
bed type unknown
Deluxe room
bed type unknown
Double room
bed type unknown
Superior room
bed type unknown
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.

Hotel Amenities & Facilities

  • Private beach
  • Outdoor pool
  • Spa and wellness center
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine

General

  • Executive lounge access
  • Family rooms
  • Garden view
  • Hardwood or parquet floors
  • Inner courtyard view
  • Interconnected room(s) available
  • Lake view
  • Landmark view
  • Lockers
  • Mountain view
  • Pool view
  • Quiet street view
  • Seating area
  • Slippers
  • Sofa
  • Telephone
  • Tile/marble floor

Basics

  • Internet
  • Free toiletries
  • Smoke alarms
  • Air-conditioned
  • Free Wi-Fi
  • Linens
  • Towels
  • Shampoo
  • Adapter
  • Body soap
  • Towels/sheets (extra fee)
  • Trash cans
  • Conditioner

Bathroom

  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Shower
  • Shower cap
  • Additional bathroom
  • Bathtub
  • Spa bath
  • Toilet
  • Toilet paper
  • Toothbrush
  • Walk-in shower

Services and conveniences

  • Business center
  • Wake-up service
  • Concierge service
  • Meeting/Banquet facilities
  • Room service
  • Key card access
  • Express check-out
  • 24hr front desk
  • Conference rooms
  • Safety deposit box
  • Bottle of water

Kitchen

  • Wine glasses
  • Electric kettle
  • Kitchenware
  • Kitchenette
  • Microwave
  • Tea/coffee maker
  • Refrigerator
  • Coffee machine
  • Dining area

Accessibility and suitability

  • Entire unit located on ground floor
  • Hypoallergenic
  • Hypoallergenic pillow
  • Non-feather pillow
  • Non-smoking rooms available
  • Pets allowed on request. Charges may apply.
  • Increased accessibility
  • Accessible by elevator
  • Upper floors accessible by elevator

Pool and spa

  • Infinity pool
  • Outdoor pool
  • Plunge pool
  • Pool towels
  • Pool with a view
  • Spa and wellness center
  • Massage
  • Pool bar

Outdoor

  • Outdoor dining area
  • Outdoor furniture
  • Private beach
  • Garden
  • Terrace/Patio
  • Balcony

Bedroom

  • Electric blankets
  • Extra-long beds (> 2 meters)
  • Feather pillow
  • Socket near the bed
  • Clothes rack
  • Wardrobe or closet

Dining

  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Minibar
  • Dining table

Family friendly

  • Babysitting or child care
  • Cribs available
  • Kids meals
  • Kid-friendly buffet

Parking and transportation

  • Airport shuttle (surcharge)
  • Free parking
  • Private parking

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • TV

Laundry

  • Laundry facilities
  • Pants press
  • Iron and ironing board

Fitness

  • Fitness center
  • Tennis

Workspace

  • Desk

Things to do

  • Gift shop

Lake Kivu Serena Hotel Reviews

8.6
Very goodBased on 210 verified guest reviews

Pros +
  • A sauna/steam bath is a good addition. (in 1 review)
  • Friendly staff . (in 8 reviews)
  • Location and the decor very clean (in 8 reviews)
Cons -
  • "Toilets are not Islamic friendly, there are no water shut off for cleaning." (in 1 review)


Lake Kivu Serena Hotel room booking info

Check in/Check out

Check in anytime after 2:00 PM, check out anytime before 11:30 AM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.


Frequently asked questions

  • Is Lake Kivu Serena Hotel pet-friendly?

    Feel free to bring your dog with you while staying at Lake Kivu Serena Hotel.

  • Are there food options at Lake Kivu Serena Hotel?

    Yes, Lake Kivu Serena Hotel does have a restaurant where you can sit down to eat or take food to go. There are also many other quality food options in Gisenyi for those looking for something different. Guests staying at Lake Kivu Serena Hotel are welcomed by hotel staff to order room service directly from the kitchen to their room.

  • Does Lake Kivu Serena Hotel have a pool?

    Yes, Lake Kivu Serena Hotel has a pool that customers can use. Typically, hotel pools have restrictions based on the time of day so be sure to speak to the front desk before using the pool.

  • What is the phone number for Lake Kivu Serena Hotel?

    If you have questions about Lake Kivu Serena Hotel or your reservation, please call the front desk directly at +250 252 541 111.

  • Does Lake Kivu Serena Hotel have Wi-Fi available?

    Yes, Lake Kivu Serena Hotel has Wi-Fi available to hotel guests.

  • Is there a gym or fitness center available to guests at Lake Kivu Serena Hotel?

    There is a fitness center available to Lake Kivu Serena Hotel guests.

  • What time is check-out for Lake Kivu Serena Hotel?

    Lake Kivu Serena Hotel check-out time is 11:30 AM. Late check-out may be available upon request at the reception desk.

  • How much is a room at Lake Kivu Serena Hotel?

    Guests can currently expect to pay $253 on average for a night at Lake Kivu Serena Hotel, Gisenyi. Enter your desired travel dates in the form above to find deals starting at $202 per night.

  • How many operators does momondo search for hotels in Gisenyi?

  • When did momondo last update prices for hotels in Gisenyi?

    Prices for hotels in Gisenyi are refreshed on a daily basis.


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