Fortune Grand Hotel

Health and safety

• Daily housekeeping
• Contactless check-in/check-out
• Face masks for guests available
• Physical distancing in dining areas
• Physical distancing rules
• Property is cleaned by professional cleaning companies
• Process in place to check health of guests
• CCTV in common areas
• CCTV outside property
• Hand sanitizer in guest accommodation and key areas
• Screens or physical barriers placed between staff and guests in appropriate areas
• Use of cleaning chemicals that are effective against coronavirus
• 24-hour security
• Air purifiers
• Guest accommodation is disinfected between stays
• Guest accommodation sealed after cleaning
• All plates, cutlery, glasses and other tableware have been sanitized
• Delivered food is securely covered
• Guests can opt-out of accommodation cleaning
• Staff follow all safety protocols as directed by local authorities
• First-aid kit
• Safe

Services and conveniences

• Business center
• Wake-up service
• Concierge service
• Currency exchange on-site
• Hammam (Turkish bath)
• Meeting/Banquet facilities
• Room service
• Tour desk
• Key access
• Key card access
• Express check-out
• Private check-in/check-out
• 24hr front desk
• Ticket service
• Safety deposit box
• Bottle of water

Basics

• Wi-Fi available in all areas
• Internet
• Fire extinguisher
• Free toiletries
• Smoke alarms
• Heating
• Air-conditioned
• Free Wi-Fi
• Linens
• Towels
• Shampoo
• Adapter
• Body soap
• Towels/sheets (extra fee)
• Trash cans
• Conditioner

Dining

• Wine glasses
• Electric kettle
• Packed lunches
• Special diet menus (on request)
• Restaurant
• Bar/Lounge
• Food can be delivered to guest accommodation
• Minibar
• Snack bar
• Breakfast in the room
• Tea/coffee maker
• Dining area
• Dining table

Accessibility and suitability

• Entire unit wheelchair accessible
• Hypoallergenic pillow
• No smoking
• Designated smoking area
• Increased accessibility
• Adults only
• Elevator
• Accessible by elevator
• Toilet with grab rails
• Upper floors accessible by elevator
• Upper floors accessible by stairs

Bathroom

• Hairdryer
• Bathrobe
• Private bathroom
• Shower
• Shower cap
• Bathtub
• Spa bath
• Toilet
• Toilet paper
• Toothbrush

General

• Interconnected room(s) available
• Lockers
• Storage available
• Seating area
• Slippers
• Sofa
• Telephone
• Carpeted
• Tile/marble floor

Laundry

• Laundry facilities
• Ironing service
• Laundry service
• Pants press
• Iron and ironing board
• Tumble dryer

Things to do

• Darts
• Evening entertainment
• Beauty salon
• Karaoke
• Pool table
• Night club

Pool and spa

• Spa
• Outdoor pool
• Spa and wellness center
• Massage
• Sauna

Parking and transportation

• Airport shuttle (surcharge)
• Free parking
• Shuttle service (additional charge)
• Private parking
• Valet parking

Family friendly

• Babysitting or child care
• Kids meals
• Kid-friendly buffet
• Baby safety gates
• Child-safety socket covers

Media and entertainment

• Flat-screen TV
• Cable or satellite TV
• TV

Outdoor

• Terrace/Patio
• Beach towels
• Balcony

Bedroom

• Feather pillow
• Wardrobe or closet

Workspace

• Fax/photocopying
• Desk

Fitness

• Fitness center