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Kempinski Hotel Grand Arena

5-star Hotel with Outdoor pool

5 stars

Pirin Street 96, Bansko 2770

+359 7498 8888

based on 1,440 reviews

Tue 3/5
Wed 3/6

About Kempinski Hotel Grand Arena, Bansko

Value for money
Located in Bansko, Kempinski Hotel Grand Arena offers an indoor pool, a Jacuzzi and ski in/out facilities, and is moments from Gondola Lift. It provides outdoor tennis courts, a rooftop terrace and free Wi-Fi access. Guests of Grand Arena can indulge themselves with a range of relaxation amenities at Kempinski The Spa, which features a Turkish steam bath, a beauty centre and a sauna. For a fast and effortless check-in and departure experience, guests can take advantage of the express check-in/check-out facility. During the ski season, ski passes and ski lockers are available. The rooms feature an elegant décor and luxurious 5-star amenities. They are all air conditioned and have slippers, an in-room safe and a mini bar. Kempinski Hotel Grand Arena offers a varied dining experience with The Gallery and Lobby Bar. In the evening, guests are invited to relax in the comfortable lounge bar. The hotel offers private parking on site for those with a car. Banski Suhodol, Vihren and Kutelo are easily reached by car.

Kempinski Hotel Grand Arena photos

Kempinski Hotel Grand Arena room price & deals

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Mon 3/4
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Deluxe Rooms - POOL view
1 king bed

1 king bed



$163 totalAgoda.com
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Other Rooms - Panoramic view


$214 totalAgoda.com
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Hotel Amenities & Facilities

  • Outdoor pool
  • Indoor pool
  • Spa and wellness center
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine

Health and safety

  • Daily housekeeping
  • Contactless check-in/check-out
  • Face masks for guests available
  • Physical distancing in dining areas
  • Physical distancing rules
  • Property is cleaned by professional cleaning companies
  • Process in place to check health of guests
  • CCTV in common areas
  • Hand sanitizer in guest accommodation and key areas
  • Use of cleaning chemicals that are effective against coronavirus
  • 24-hour security
  • Guest accommodation is disinfected between stays
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Delivered food is securely covered
  • Guests can opt-out of accommodation cleaning
  • Staff follow all safety protocols as directed by local authorities
  • First-aid kit
  • Safe

Things to do

  • Gift shop
  • Eco tourism
  • Bicycle rental
  • Casino
  • Board games/puzzles
  • Fishing
  • Cycling
  • Archery
  • Skiing
  • Cooking classes
  • Beauty salon
  • Horse riding
  • Pool table
  • Hiking
  • Ice skating

Services and conveniences

  • ATM on-site
  • Business center
  • Car rental
  • Concierge service
  • Currency exchange on-site
  • Hammam (Turkish bath)
  • Meeting/Banquet facilities
  • Room service
  • Ski pass vendor
  • Tour desk
  • Express check-out
  • Private check-in/check-out
  • 24hr front desk
  • Conference rooms
  • Safety deposit box

Pool and spa

  • Heated pool
  • Spa
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • Plunge pool
  • Pool with a view
  • Steam room
  • Spa and wellness center
  • Massage
  • Sauna


  • Packed lunches
  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Minibar
  • Snack bar
  • Breakfast in the room
  • Tea/coffee maker
  • Coffee machine

Family friendly

  • Babysitting or child care
  • Child pool
  • Kids meals
  • Kid-friendly buffet
  • Indoor play area
  • Kids' club
  • Kids' outdoor play equipment
  • Complimentary breakfast
  • Pool cover
  • Playground


  • Family rooms
  • Lockers
  • Ski storage
  • Storage available
  • Solarium
  • Soundproof rooms
  • Telephone


  • Wi-Fi available in all areas
  • Internet
  • Fire extinguisher
  • Smoke alarms
  • Heating
  • Air-conditioned
  • Free Wi-Fi

Parking and transportation

  • Parking
  • Airport shuttle (surcharge)
  • Shuttle service (additional charge)
  • Private parking
  • Valet parking

Accessibility and suitability

  • No smoking
  • Pets allowed on request. Charges may apply.
  • Increased accessibility
  • Elevator


  • Garden
  • Terrace/Patio
  • Grill
  • Balcony


  • Ironing service
  • Laundry facilities
  • Laundry service
  • Pants press


  • Hairdryer
  • Bathrobe
  • Bathtub

Media and entertainment

  • Cable or satellite TV
  • Shared lounge/TV area


  • Fax/photocopying
  • Desk


  • Fitness center
  • Tennis

Places of interest near Kempinski Hotel Grand Arena

Attractions in Bansko, Bulgaria curated by momondo

Kempinski Hotel Grand Arena location: Pirin Street 96, Bansko 2770

Top landmarks

Bansko Ski Resort0.1 mi
Dobrinishte Ski Resort4.6 mi

Kempinski Hotel Grand Arena Reviews

WonderfulBased on 1,440 verified guest reviews

Pros +
  • Very good breakfast with delicious coffee. (in 114 reviews)
  • Excellent Spa Center & Pool area (in 113 reviews)
  • Very friendly and helpful staff. (in 105 reviews)
Cons -
  • Best hotel in Bansko (in 16 reviews)
  • restaurant very expensive (in 7 reviews)

Kempinski Hotel Grand Arena room booking info

Check in/Check out

Check in anytime after 3:00 PM, check out anytime before 12:00 PM


Cancellation/prepayment policies vary by room type and provider.

Frequently asked questions

  • How does Kempinski Hotel Grand Arena compare to other 5 star hotels in Bansko?

    In Bansko, 5 star hotels have average nightly rates of $236. Kempinski Hotel Grand Arena is $26 cheaper than the city average at just $210/night.

  • Is Kempinski Hotel Grand Arena pet-friendly?

    Kempinski Hotel Grand Arena welcomes pets at their venue.

  • Are there food options at Kempinski Hotel Grand Arena?

    Yes, Kempinski Hotel Grand Arena does have a restaurant where you can sit down to eat or take food to go. There are also many other quality food options in Bansko for those looking for something different. Guests staying at Kempinski Hotel Grand Arena are welcomed by hotel staff to order room service directly from the kitchen to their room.

  • Does Kempinski Hotel Grand Arena have a pool?

    Yes, Kempinski Hotel Grand Arena has a pool that customers can use. Typically, hotel pools have restrictions based on the time of day so be sure to speak to the front desk before using the pool.

  • What is the phone number for Kempinski Hotel Grand Arena?

    If you have questions about Kempinski Hotel Grand Arena or your reservation, please call the front desk directly at +359 7498 8888.

  • Does Kempinski Hotel Grand Arena have Wi-Fi available?

    Yes, Kempinski Hotel Grand Arena has Wi-Fi available to hotel guests.

  • Is there a gym or fitness center available to guests at Kempinski Hotel Grand Arena?

    Kempinski Hotel Grand Arena has a fitness center available for guests who would like to use it throughout their stay.

  • What time is check-out for Kempinski Hotel Grand Arena?

    Standard check-out time at Kempinski Hotel Grand Arena is 12:00 PM. Guests can check in after 3:00 PM.

  • How much is a room at Kempinski Hotel Grand Arena?

    The cheapest deals found start from only $68 per night. The average rate for rooms at Kempinski Hotel Grand Arena is currently around $355/night. Enter your dates in the form above to see more.

  • Is there laundry service in Kempinski Hotel Grand Arena?

    The accommodation features laundry services for all guests.

  • How many operators does momondo search for hotels in Bansko?

  • When did momondo last update prices for hotels in Bansko?

    Prices for hotels in Bansko are updated daily.

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