per night
based on 1,771 reviews
About Kempinski Hotel Grand Arena, Bansko
Situated just a few steps from Gondola Lift, this award-winning hotel features both a bar and a restaurant. Popular facilities, such as ski in/out facilities, an indoor pool and a Jacuzzi, ensure a satisfying stay in Bansko. Kempinski Hotel Grand Arena has recently undergone refurbishment and features outdoor tennis courts, a rooftop terrace and free Wi-Fi. Wellness facilities include a sauna and a Turkish steam bath. Guests can also enjoy a game of snooker in the cosy lounge bar. The rooms feature an elegant décor and luxurious 5-star amenities. They are all air conditioned and have slippers, an in-room safe and a mini bar. Grand Arena provides a convenient base to discover Banski Suhodol, Kutelo and Vihren, as well as everything the local area has to offer. Valet parking is available for drivers, or an airport shuttle service can be arranged upon request.
Kempinski Hotel Grand Arena photos
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Hotel Amenities & Facilities
- Outdoor pool
- Indoor pool
- Spa and wellness center
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
Services and conveniences
- ATM on-site
- Business center
- Wake-up service
- Car rental
- Concierge service
- Currency exchange on-site
- Hammam (Turkish bath)
- Meeting/Banquet facilities
- Shoeshine
- Room service
- Ski pass vendor
- Tour desk
- Key card access
- Express check-out
- Private check-in/check-out
- 24hr front desk
- Conference rooms
- Wedding services
- Ticket service
- Safety deposit box
- Bottle of water
Health and safety
- Daily housekeeping
- Contactless check-in/check-out
- Face masks for guests available
- Physical distancing in dining areas
- Physical distancing rules
- Property is cleaned by professional cleaning companies
- Process in place to check health of guests
- CCTV in common areas
- Hand sanitizer in guest accommodation and key areas
- Use of cleaning chemicals that are effective against coronavirus
- 24-hour security
- Guest accommodation is disinfected between stays
- All plates, cutlery, glasses and other tableware have been sanitized
- Delivered food is securely covered
- Guests can opt-out of accommodation cleaning
- Staff follow all safety protocols as directed by local authorities
- First-aid kit
- Safe
- Cleaning products
Things to do
- Gift shop
- Shops (on site)
- Bicycle rental
- Board games/puzzles
- Fishing
- Game room
- Cycling
- Archery
- Skiing
- Cooking classes
- Beauty salon
- Horse riding
- Bowling
- Table tennis
- Pool table
- Ski-in/Ski-out
- Hiking
General
- Family rooms
- Interconnected room(s) available
- Lockers
- Mountain view
- Newspapers
- Ski storage
- Storage available
- Rooftop
- Seating area
- Slippers
- Solarium
- Soundproof rooms
- Bridal suite
- Telephone
- Carpeted
- City view
- VIP room facilities
Dining
- Electric kettle
- Packed lunches
- Fruits
- Breakfast included
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Minibar
- Snack bar
- Breakfast in the room
- Tea/coffee maker
- Coffee machine
- Dining area
- Dining table
Family friendly
- Babysitting or child care
- Cribs available
- Books, DVDs, music for children
- Child pool
- Kids meals
- Kid-friendly buffet
- Indoor play area
- Kids' club
- Kids' outdoor play equipment
- Complimentary breakfast
- Pool cover
- Playground
- Child-safety socket covers
- Children's television networks
Basics
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Body soap
- Trash cans
- Conditioner
Pool and spa
- Heated pool
- Spa
- Hot tub
- Indoor pool
- Outdoor pool
- Plunge pool
- Pool towels
- Pool with a view
- Steam room
- Spa and wellness center
- Massage
- Sauna
Accessibility and suitability
- Entire unit wheelchair accessible
- Multi-lingual staff
- Hypoallergenic
- No smoking
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- Accessible by elevator
- Upper floors accessible by elevator
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Shower
- Shower cap
- Bathtub
- Toilet
- Toilet paper
- Walk-in shower
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Library
- Shared lounge/TV area
- TV
- DVD player
Outdoor
- Outdoor furniture
- Garden
- Terrace/Patio
- Beach towels
- Grill
- Balcony
Parking and transportation
- Airport shuttle (surcharge)
- Parking (surcharge)
- Shuttle service (additional charge)
- Private parking
- Valet parking
Laundry
- Ironing service
- Laundry facilities
- Laundry service
- Pants press
Bedroom
- Fold-up bed
- Socket near the bed
- Clothes rack
- Wardrobe or closet
Workspace
- Fax/photocopying
- Desk
Fitness
- Fitness center
- Outdoor tennis
Places of interest near Kempinski Hotel Grand Arena
Attractions in Bansko, Bulgaria curated by momondo
Kempinski Hotel Grand Arena location: Pirin Street 96, Bansko 2770
Sightseeing
Kempinski Hotel Grand Arena Reviews
Pros +
- Excellent Spa Center & Pool area (in 100 reviews)
- Great Spa and wellness Centre. (in 91 reviews)
- "Amazing staff, excellent breakfast." (in 89 reviews)
Cons -
- Best hotel in Bansko (in 16 reviews)
- there is no free place in restaurant (in 7 reviews)
- People knock at the door and immediately come in to check the mini-bar. (in 2 reviews)
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Kempinski Hotel Grand Arena room booking info
Check in/Check out
Check in anytime after 3:00 PM, check out anytime before 12:00 PM
Cancellation/prepayment
Cancellation/prepayment policies vary by room type and provider.
Frequently asked questions
In Bansko, 5 star hotels have average nightly rates of $96. Kempinski Hotel Grand Arena is $6 cheaper than the city average at just $90/night.
If you're looking to go directly from Sofia to Kempinski Hotel Grand Arena, expect a 3h drive as they are around 60.1 mi apart.
A very popular option for travelers staying at Kempinski Hotel Grand Arena would be to take a taxi or ridesharing service from Sofia directly to the hotel.
Kempinski Hotel Grand Arena welcomes pets at their venue.
Yes, Kempinski Hotel Grand Arena does have a restaurant where you can sit down to eat or take food to go. There are also many other quality food options in Bansko for those looking for something different. Guests staying at Kempinski Hotel Grand Arena are welcomed by hotel staff to order room service directly from the kitchen to their room.
Yes, Kempinski Hotel Grand Arena has a pool that customers can use. Typically, hotel pools have restrictions based on the time of day so be sure to speak to the front desk before using the pool.
If you have questions about Kempinski Hotel Grand Arena or your reservation, please call the front desk directly at +359 7498 8888.
Yes, Kempinski Hotel Grand Arena has Wi-Fi available to hotel guests.
Kempinski Hotel Grand Arena has a fitness center available for guests who would like to use it throughout their stay.
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