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Kempinski Hotel Grand Arena

Pirin Street 96, Bansko 2770

+359 7498 8888

based on 1,857 reviews


per night

About Kempinski Hotel Grand Arena, Bansko

Value for money
Located in Bansko, Kempinski Hotel Grand Arena offers an indoor pool, a Jacuzzi and ski in/out facilities, and is moments from Gondola Lift. It provides outdoor tennis courts, a rooftop terrace and free Wi-Fi access. Guests of Grand Arena can indulge themselves with a range of relaxation amenities at Kempinski The Spa, which features a Turkish steam bath, a beauty centre and a sauna. For a fast and effortless check-in and departure experience, guests can take advantage of the express check-in/check-out facility. During the ski season, ski passes and ski lockers are available. The rooms feature an elegant décor and luxurious 5-star amenities. They are all air conditioned and have slippers, an in-room safe and a mini bar. Kempinski Hotel Grand Arena offers a varied dining experience with The Gallery and Lobby Bar. In the evening, guests are invited to relax in the comfortable lounge bar. The hotel offers private parking on site for those with a car. Banski Suhodol, Vihren and Kutelo are easily reached by car.

Kempinski Hotel Grand Arena photos

Kempinski Hotel Grand Arena room price & deals

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Sat 6/25
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Deluxe Rooms - Garden view
1 king bed

1 king bed



$113 totalBooking.com
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Executive Rooms - POOL view


$378 totalTrip.com
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King Rooms - City view


$312 totalTrip.com
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Other Rooms - Skyline view


$177 totalBooking.com
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Hotel Amenities & Facilities

  • Outdoor pool
  • Indoor pool
  • Spa and wellness center
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Coffee machine
  • Valet parking

Health and safety

  • Daily housekeeping
  • Contactless check-in/check-out
  • Face masks for guests available
  • Physical distancing in dining areas
  • Physical distancing rules
  • Property is cleaned by professional cleaning companies
  • Process in place to check health of guests
  • CCTV in common areas
  • Hand sanitizer in guest accommodation and key areas
  • Use of cleaning chemicals that are effective against coronavirus
  • 24-hour security
  • Guest accommodation is disinfected between stays
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Delivered food is securely covered
  • Guests can opt-out of accommodation cleaning
  • Staff follow all safety protocols as directed by local authorities
  • Disinfection of high-touch surfaces
  • First-aid kit
  • Enhanced cleaning
  • Safe

Services and conveniences

  • ATM on-site
  • Business center
  • Wake-up service
  • Car rental
  • Concierge service
  • Currency exchange on-site
  • Hammam (Turkish bath)
  • Meeting/Banquet facilities
  • Shoeshine
  • Room service
  • Ski pass vendor
  • Tour desk
  • Express check-out
  • Private check-in/check-out
  • 24hr front desk
  • Conference rooms
  • Wedding services
  • Ticket service
  • Safety deposit box

Things to do

  • Gift shop
  • Shops (on site)
  • Eco tourism
  • Bicycle rental
  • Board games/puzzles
  • Fishing
  • Game room
  • Cycling
  • Archery
  • Skiing
  • Cooking classes
  • Beauty salon
  • Horse riding
  • Bowling
  • Table tennis
  • Pool table
  • Ski-in/Ski-out
  • Hiking

Pool and spa

  • Heated pool
  • Spa
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • Plunge pool
  • Pool with a view
  • Steam room
  • Spa and wellness center
  • Massage
  • Sauna


  • Packed lunches
  • Breakfast included
  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Minibar
  • Snack bar
  • Breakfast in the room
  • Coffee machine


  • Family rooms
  • Lockers
  • Ski storage
  • Storage available
  • Rooftop
  • Seating area
  • Slippers
  • Solarium
  • Soundproof rooms
  • Telephone

Family friendly

  • Babysitting or child care
  • Child pool
  • Kids meals
  • Kid-friendly buffet
  • Indoor play area
  • Kids' club
  • Kids' outdoor play equipment
  • Complimentary breakfast
  • Pool cover
  • Playground


  • Wi-Fi available in all areas
  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Heating
  • Air-conditioned
  • Free Wi-Fi

Parking and transportation

  • Airport shuttle (surcharge)
  • Parking (surcharge)
  • Shuttle service (additional charge)
  • Private parking
  • Valet parking

Accessibility and suitability

  • Multi-lingual staff
  • No smoking
  • Pets allowed on request. Charges may apply.
  • Increased accessibility
  • Elevator


  • Garden
  • Terrace/Patio
  • Beach towels
  • Grill
  • Balcony


  • Ironing service
  • Laundry facilities
  • Laundry service
  • Pants press

Media and entertainment

  • Cable or satellite TV
  • Library
  • Shared lounge/TV area


  • Hairdryer
  • Bathrobe
  • Bathtub


  • Aerobics
  • Fitness center
  • Outdoor tennis


  • Fax/photocopying
  • Desk

Places of interest near Kempinski Hotel Grand Arena

Attractions in Bansko, Bulgaria curated by momondo

Kempinski Hotel Grand Arena location: Pirin Street 96, Bansko 2770


Bansko Ski Resort0.1 mi

Kempinski Hotel Grand Arena Reviews

ExcellentBased on 1,857 verified guest reviews

Pros +
  • Very good breakfast with delicious coffee. (in 114 reviews)
  • Excellent Spa Center & Pool area (in 113 reviews)
  • Very friendly and helpful staff. (in 105 reviews)
Cons -
  • Best hotel in Bansko (in 16 reviews)
  • restaurant very expensive (in 7 reviews)

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Kempinski Hotel Grand Arena room booking info

Check in/Check out

Check in anytime after 3:00 PM, check out anytime before 12:00 PM


Cancellation/prepayment policies vary by room type and provider.

Frequently asked questions

  • In Bansko, 5 star hotels have average nightly rates of $115. Kempinski Hotel Grand Arena is $6 cheaper than the city average at just $109/night.

  • If you're looking to go directly from Sofia to Kempinski Hotel Grand Arena, expect a 3h drive as they are around 60.1 mi apart.

  • A very popular option for travelers staying at Kempinski Hotel Grand Arena would be to take a taxi or ridesharing service from Sofia directly to the hotel.

  • Kempinski Hotel Grand Arena welcomes pets at their venue.

  • Yes, Kempinski Hotel Grand Arena does have a restaurant where you can sit down to eat or take food to go. There are also many other quality food options in Bansko for those looking for something different. Guests staying at Kempinski Hotel Grand Arena are welcomed by hotel staff to order room service directly from the kitchen to their room.

  • Yes, Kempinski Hotel Grand Arena has a pool that customers can use. Typically, hotel pools have restrictions based on the time of day so be sure to speak to the front desk before using the pool.

  • If you have questions about Kempinski Hotel Grand Arena or your reservation, please call the front desk directly at +359 7498 8888.

  • Yes, Kempinski Hotel Grand Arena has Wi-Fi available to hotel guests.

  • Kempinski Hotel Grand Arena has a fitness center available for guests who would like to use it throughout their stay.

  • Standard check-out time at Kempinski Hotel Grand Arena is 12:00 PM. Guests can check in after 3:00 PM.

  • The cheapest deals found start from only $104 per night. The average rate for rooms at Kempinski Hotel Grand Arena is currently around $154/night. Enter your dates in the form above to see more.

  • The accommodation features laundry services for all guests.

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