Grand Hotel Tien Shan

4-star Hotel with Indoor pool

4 stars
8.4
Very good
based on 2040 reviews
2,040 verified ratings
115 Bogenbay Batyr Street, Almaty 050000
115 Bogenbay Batyr Street, Almaty
+7 727 244 9610
Fri 11/6
-
Sat 11/7
2 guests, 1 room
Deals from
$80
/Cheapest rate per night
Room type
Provider
Nightly total
Standard room
$80
Deluxe room
$100
Superior room
$110
34 more Grand Hotel Tien Shan deals
34 more Grand Hotel Tien Shan deals
Living room
Lobby
Lounge
Bedroom
Lounge
Restaurant
Hallway
Conference room
Building
Lounge
Front desk
Other
Gym
Lounge
Restaurant
Building
Other
Conference room
Banquet hall
Bedroom
Other
Conference room
Bar
About
Rooms
Amenities
Reviews
Location

About Grand Hotel Tien Shan, Almaty

Cleanliness
8.8
Comfort
8.8
Location
9.4
Services
8.4
Staff
8.6
Value for money
8.3
Along with 2 indoor pools, this smoke-free hotel has a full-service spa and a restaurant. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a sauna are onsite. Grand Hotel Tien Shan offers 78 accommodations with minibars and safes. Beds feature premium bedding. 100-cm Smart televisions come with satellite channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding. 2 indoor swimming pools are on site along with a sauna and a fitness center.

Grand Hotel Tien Shan room price & deals

Fri 11/6
-
Sat 11/7
Luxury room
Luxury room
No inclusions
1 king bed
$169
nightly with fees
Luxury room
No inclusions
bed type unknown
$336
nightly with fees
Luxury room
No inclusions
bed type unknown
$391
nightly with fees
Double room
Double room
No inclusions
bed type unknown
$135
nightly with fees
Superior room
Superior room
No inclusions
bed type unknown
$110
nightly with fees
Superior room
No inclusions
bed type unknown
$116
nightly with fees
Superior room
No inclusions
bed type unknown
$121
nightly with fees
Standard room
Standard room
No inclusions
bed type unknown
$80
nightly with fees
Standard room
No inclusions
bed type unknown
$86
nightly with fees
Standard room
No inclusions
bed type unknown
$86
nightly with fees
Deluxe room
Deluxe room
No inclusions
bed type unknown
$100
nightly with fees
Deluxe room
No inclusions
bed type unknown
$112
nightly with fees
Deluxe room
No inclusions
bed type unknown
$132
nightly with fees
*Total includes estimated local taxes & fees payable on check out.

Hotel Amenities & Facilities

  • Indoor pool
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee shop
  • Free parking
  • Business center

Services and conveniences

  • ATM on-site
  • Business center
  • Wake-up service
  • Concierge service
  • Currency exchange on-site
  • Hammam (Turkish bath)
  • Meeting/Banquet facilities
  • Room service
  • Tour desk
  • Key access
  • Key card access
  • Express check-out
  • Private check-in/check-out
  • 24hr front desk
  • Wedding services
  • Safety deposit box
  • Bottle of water

Basics

  • Wi-Fi available in all areas
  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Heating
  • Air-conditioned
  • Free Wi-Fi
  • Linens
  • Towels
  • Shampoo
  • Body soap
  • Trash cans
  • Conditioner

Dining

  • Wine glasses
  • Electric kettle
  • Packed lunches
  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Coffee shop
  • Minibar
  • Breakfast in the room
  • Tea/coffee maker
  • Refrigerator
  • Dining area

General

  • Inner courtyard view
  • Storage available
  • Quiet street view
  • Seating area
  • Slippers
  • Sofa
  • Solarium
  • Soundproof rooms
  • Soundproofing
  • Telephone
  • Carpeted
  • City view

Bathroom

  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Shower
  • Additional toilet
  • Bathtub
  • Bidet
  • Toilet
  • Toilet paper
  • Toothbrush

Accessibility and suitability

  • Entire unit located on ground floor
  • Multi-lingual staff
  • Hypoallergenic
  • No smoking
  • Designated smoking area
  • Elevator
  • Accessible by elevator
  • Upper floors accessible by elevator

Health and safety

  • Daily housekeeping
  • CCTV in common areas
  • CCTV outside property
  • Mosquito net
  • 24-hour security
  • First-aid kit
  • Safe

Pool and spa

  • Spa
  • Hot tub
  • Indoor pool
  • Steam room
  • Massage
  • Sauna

Bedroom

  • Extra-long beds (> 2 meters)
  • Socket near the bed
  • Sofa bed
  • Clothes rack
  • Wardrobe or closet

Parking and transportation

  • Chauffeur
  • Airport shuttle (surcharge)
  • Free parking
  • Shuttle service (additional charge)

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • Smart TV
  • TV

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Pants press

Family friendly

  • Babysitting or child care
  • Cribs available
  • Kids meals
  • Complimentary breakfast

Workspace

  • Computer use available
  • Fax/photocopying
  • Desk

Things to do

  • Gift shop
  • Beauty salon
  • Shopping

Outdoor

  • Beach chairs

Fitness

  • Fitness center

Grand Hotel Tien Shan Reviews

8.4
Very good2,040 verified ratings
Pros +
  • The breakfast was really excellent. (in 36 reviews)
  • Excellent location and fabulous staff. (in 46 reviews)
  • Very good rooms and SPA. (in 27 reviews)
Cons -
  • Not having a water boiler in the room with courtesy coffee and tea (in 2 reviews)
  • My strong recommendation to stay in Almaty (in 4 reviews)
  • I travel to Almaty from Astana for work and usually stay in the Rixos. (in 1 review)

Grand Hotel Tien Shan room booking info

Value for money

8.3

Location rating

9.4

Distance to city center

0.8 mi

Nearest Airport

Almaty

Distance to airport

8.2 mi

Check in/Check out

Check in anytime after 2:00 PM, check out anytime before 12:00 AM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.

Frequently asked questions

  • How far is Grand Hotel Tien Shan from Almaty?

    The drive from Almaty to Grand Hotel Tien Shan will take you about 24 mins depending on traffic, with a distance of 8.2 mi. Hotels located in more populated areas may see vastly more traffic which will add to your travel time.

  • What is the best way to get to Grand Hotel Tien Shan from Almaty?

    If you intend on renting a car to travel from Almaty to the hotel, you will have peace of mind knowing that Grand Hotel Tien Shan offers parking on site. Car rentals in the area typically go for $61/day for a base model rental. A very popular option for travelers staying at Grand Hotel Tien Shan would be to take a taxi or ridesharing service from Almaty directly to the hotel.

  • Are there food options at Grand Hotel Tien Shan?

    There is a restaurant at Grand Hotel Tien Shan that can be used by visitors of the hotel. You can sit down or take food to go. Call the front desk at +7 727 244 9610 for kitchen hours. One of the easiest dining options for Almaty guests staying in Grand Hotel Tien Shan is to get room service, which is available to all hotel guests.

  • Does Grand Hotel Tien Shan have a pool?

    Grand Hotel Tien Shan does have a pool on site that hotel guests may use. Be advised that hotels typically have rules associated with pool usage. momondo would advise you to check with the front desk before taking a swim.

  • What is the phone number for Grand Hotel Tien Shan?

    If you have questions about Grand Hotel Tien Shan or your reservation, please call the front desk directly at +7 727 244 9610.

  • Does Grand Hotel Tien Shan have Wi-Fi available?

    Yes, Grand Hotel Tien Shan has Wi-Fi available to hotel guests.

  • Is there a gym or fitness center available to guests at Grand Hotel Tien Shan?

    Yes. If you are looking for a hotel with a fitness center on-site, Grand Hotel Tien Shan is a great place to stay.

  • What time is check-out for Grand Hotel Tien Shan?

    The required check-out time is 12:00 AM. Please plan accordingly before your departure to avoid any penalties or fees.

  • How much is a room at Grand Hotel Tien Shan?

    Prices may fluctuate based on room type, dates, and availability. You can find great room deals for Grand Hotel Tien Shan at the moment between $131 and $156 a night. Enter preferred dates in the form above to see the best-matched deals for you.

  • Is there laundry service in Grand Hotel Tien Shan?

    Yes, you can take care of all your laundry needs with the on-premise services at Grand Hotel Tien Shan, Almaty.

  • How many operators does momondo search for hotels in Almaty?

    The number of operators available for hotels in Almaty is 3,720 as of October 2026.

  • When did momondo last update prices for hotels in Almaty?

    Prices for hotels in Almaty refresh daily.

Places of interest near Grand Hotel Tien Shan

Attractions in Almaty, Kazakhstan curated by momondo

Grand Hotel Tien Shan location: 115 Bogenbay Batyr Street, Almaty 050000

Top landmarks

Almaty Cathedral0.4 mi
28 Panfilov Heroes Memorial Park0.5 mi
The Central Museum1.2 mi
National Museum of Kazakhstan1.2 mi
Presidential Palace1.3 mi
Almaty Central Stadium1.7 mi

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2 guests, 1 room
Grand Hotel Tien Shan
Fri 11/6
Sat 11/7
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