The Ritz-Carlton Almaty
5-star Hotel with Indoor pool
Esentai Tower, 77/7 Al Farabi Avenue, Almaty 050040
+7 727 332 8888based on 361 reviews
per night
About The Ritz-Carlton Almaty, Almaty
The Ritz-Carlton Almaty photos
Property safety measures
Daily cleaning, increased availability of sanitation products.
Lobbies with safe social distancing.
Minimal contact with hotel personnel and other guests.
Hotel Amenities & Facilities
- Indoor pool
- Spa and wellness center
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Valet parking
General
- Executive lounge access
- Hardwood or parquet floors
- Interconnected room(s) available
- Lockers
- Mountain view
- Ski storage
- Storage available
- Seating area
- Slippers
- Sofa
- Soundproof rooms
- Soundproofing
- Telephone
- Carpeted
- Tile/marble floor
- City view
Services and conveniences
- ATM on-site
- Business center
- Car rental
- Wake-up service
- Concierge service
- Entertainment staff
- Currency exchange on-site
- Hammam (Turkish bath)
- Meeting/Banquet facilities
- Room service
- Ski pass vendor
- Tour desk
- Key card access
- 24hr front desk
- Safety deposit box
- Bottle of water
Dining
- Wine glasses
- Electric kettle
- Grocery deliveries
- Packed lunches
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Minibar
- Snack bar
- Breakfast in the room
- Tea/coffee maker
- Kettle
- Coffee machine
Basics
- Wi-Fi available in all areas
- Internet
- Fan
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Body soap
- Trash cans
- Conditioner
Accessibility and suitability
- Hypoallergenic
- Hypoallergenic pillow
- No smoking
- Non-feather pillow
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Roll-in shower
- Elevator
- Shower chair
- Accessible by elevator
- Allergy-free room
- Toilet with grab rails
- Upper floors accessible by elevator
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Shower
- Shower cap
- Additional bathroom
- Additional toilet
- Bathtub
- Bidet
- Toilet
- Toilet paper
- Toothbrush
- Walk-in shower
Things to do
- Bicycle rental
- Game room
- Golf
- Cycling
- Skiing
- Evening entertainment
- Cooking classes
- Beauty salon
- Horse riding
- Night club
- Hiking
Pool and spa
- Heated pool
- Spa
- Hot tub
- Indoor pool
- Pool towels
- Spa and wellness center
- Massage
- Sauna
Family friendly
- Babysitting or child care
- Cribs available
- Kids meals
- Kid-friendly buffet
- Kids' club
- Children's high chair
Parking and transportation
- Free parking
- Private parking
- Shuttle service (additional charge)
- Airport shuttle
- Valet parking
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Shared lounge/TV area
- TV
- DVD player
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Pants press
- Iron and ironing board
Bedroom
- Feather pillow
- Socket near the bed
- Sofa bed
- Wardrobe or closet
Outdoor
- Garden
- Terrace/Patio
- Grill
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Health and safety
- Daily housekeeping
- Safe
Fitness
- Fitness center
The Ritz-Carlton Almaty Reviews
Pros +
- The view is amazing (in 3 reviews)
- Nice and helpful staff (in 18 reviews)
- "Delicious breakfast, nice rooms, professional staff" (in 5 reviews)
Cons -
- "Spa area is ok, some amenities didn’t work." (in 1 review)
- "It had an amazing location, close to the biggest mall in Almaty." (in 2 reviews)
- Guest relations - Azhar was just great! (in 1 review)
The Ritz-Carlton Almaty room booking info
Check in/Check out
Check in anytime after 3:00 PM, check out anytime before 12:00 PM
Cancellation/prepayment
Cancellation/prepayment policies vary by room type and provider.
Frequently asked questions
How far is The Ritz-Carlton Almaty from Almaty?
Drive distance from Almaty to The Ritz-Carlton Almaty and vice versa is 10.7 mi and the overall drive time is about 32min. Driving time can vary based on the time of day and traffic.
What is the best way to get to The Ritz-Carlton Almaty from Almaty?
If you intend on renting a car to travel from Almaty to the hotel, you will have peace of mind knowing that The Ritz-Carlton Almaty offers parking on site. Car rentals in the area typically go for $52/day for a base model rental. A very popular option for travelers staying at The Ritz-Carlton Almaty would be to take a taxi or ridesharing service from Almaty directly to the hotel.
Is The Ritz-Carlton Almaty pet-friendly?
The Ritz-Carlton Almaty welcomes pets at their venue.
Are there food options at The Ritz-Carlton Almaty?
There is a restaurant at The Ritz-Carlton Almaty that can be used by visitors of the hotel. You can sit down or take food to go. Call the front desk at +7 727 332 8888 for kitchen hours. One of the easiest dining options for Almaty guests staying in The Ritz-Carlton Almaty is to get room service, which is available to all hotel guests.
Does The Ritz-Carlton Almaty have a pool?
Yes, The Ritz-Carlton Almaty has a pool that customers can use. Typically, hotel pools have restrictions based on the time of day so be sure to speak to the front desk before using the pool.
What is the phone number for The Ritz-Carlton Almaty?
The best contact number for The Ritz-Carlton Almaty is +7 727 332 8888.
Does The Ritz-Carlton Almaty have Wi-Fi available?
Yes, The Ritz-Carlton Almaty has Wi-Fi available to hotel guests.
Is there a gym or fitness center available to guests at The Ritz-Carlton Almaty?
Yes. If you are looking for a hotel with a fitness center on-site, The Ritz-Carlton Almaty is a great place to stay.
What time is check-out for The Ritz-Carlton Almaty?
Standard check-out time at The Ritz-Carlton Almaty is 12:00 PM. Guests can check in after 3:00 PM.
How much is a room at The Ritz-Carlton Almaty?
Depending on the room type you prefer and your travel dates, the cost will differ. Average price per night at The Ritz-Carlton Almaty, Almaty is $699, but you may find great deals as low as $578. You can find rates for your trip in the form above.
Is there laundry service in The Ritz-Carlton Almaty?
The accommodation features laundry services for all guests. Irons and ironing boards are included as featured amenities.
How many operators does momondo search for hotels in Almaty?
The number of operators available for hotels in Almaty is 3,954 as of April 2025.
When did momondo last update prices for hotels in Almaty?
Prices for hotels in Almaty refresh daily.
Places of interest near The Ritz-Carlton Almaty
Attractions in Almaty, Kazakhstan curated by momondo
The Ritz-Carlton Almaty location: Esentai Tower, 77/7 Al Farabi Avenue, Almaty 050040