Rooms Make yourself at home in one of the 46 air-conditioned rooms featuring minibars and LCD televisions. Your Select Comfort bed comes with down comforters and Egyptian cotton sheets. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers. Amenities Take in the views from a garden and make use of amenities such as complimentary wireless Internet access and concierge services. This hotel also features a television in a common area and a ballroom. Business}, Other Amenities Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 2 meeting rooms available for events. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite. Property Location Located in Akcaabat, Sera Nature Hotel is on the Strip, within a 10-minute drive of Senol Gunes Sport Complex and Trabzon Hagia Sophia Mosque. This hotel is 5.6 mi (9 km) from Trabzon Castle and 6.1 mi (9.8 km) from Ataturk's Mansion. Dining Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). A complimentary buffet breakfast is served daily. Mandatory Charges You'll be asked to pay the following charges at the property: COVID-19 testing fee (PCR screening): TRY 250 per person, per stay. We have included all charges provided to us by the property. Optional Charges Airport shuttle fee: TRY 4 per vehicle (roundtrip, maximum occupancy 4) Airport shuttle fee per child: TRY 2 (roundtrip), (up to 6 years old) Rollaway bed fee: TRY 25.0 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. Check-In Checkin starts at 2:00 PM Checkin end at anytime The minimum age of Checkin 15 Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel. This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival. At check-in, guests must provide a negative COVID-19 test result. The negative COVID-19 test result requirement applies to all guests aged 12 and up, and the test must have been administered no more than 72 hours prior to check-in. Check-Out Checkout is done at 11:00 AM Pets Pets not allowed General instructions Parking height restrictions apply Essential workers only - NO Property is cleaned with disinfectant Staff wears personal protective equipment Protective clothing is available to guests Masks are available to guests Gloves are available to guests Shield between guests and staff in main contact areas Guests are provided with free hand sanitizer Social distancing measures are in place Property follows regional sanitization guidelines Safe Tourism Certification Program (Turkey) Property confirms they are implementing enhanced cleaning measures Individually-wrapped food options are available Individually-wrapped food options are available for breakfast Individually-wrapped food options are available for lunch Individually-wrapped food options are available for dinner Individually-wrapped food options are available through room service Gap period enforced between guest stays - 24 hours Staff temperature checks are conducted regularly Temperature checks are available to guests Bed sheets and towels are washed at a temperature of at least 60°C/140°F Commonly-touched surfaces are cleaned with disinfectant Property confirms they are implementing guest safety measures Guest accommodation is sealed after cleaning Cashless transactions are available Masks are compulsory at the property Contactless food service / room service is available Reservation might be required for some facilities onsite Property follows sanitization practices of Ecolab (3rd party expert - Global) Property follows sanitization practices of COVID-19 Guidelines (CDC) Onsite COVID-19 testing (PCR) is available Reservations are required for onsite COVID-19 testing Onsite COVID-19 testing (PCR) is required Minimum age for COVID-19 test requirement: 12 Guests must provide health documentation Guests must provide a negative COVID-19 test result Negative COVID-19 test result must have been issued within a specific period before check-in: 72 hours Minimum age for negative COVID-19 test result requirement: 12