SUV Rentals in Glendale, Arizona

When we arrived in Phoenix we took the shuttle but it turned out to be the wrong Enterprise office! We had problems getting a taxi from there to the correct one, but once we got there, all was good. How were we to know which one was the right one? Has anyone else had the same problem?

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They were great at this location!

Trish and Isha were great from the start ! they also booked a Lyft for me to get back to my condo, since i could not get wifi on my phone! great service !!!

This was the wkrst rental experience ever! I reserved a luxury rental (mercedes to be exact) but when i got there i was given a 2018 jeep compass that cd not go more than 55mph uphill. Despite my explaining i rented and needed a luxury car i was told the older jeep compass was an upgrade so i should be happy. I inquired about 2 other vehicles on the lot that were not luxury but better than the Compass & i was told those were reserved for next morning. The car was also filthy, i had to take it to car wash n pay to have inside AND outside cleaned because i cdnt bare to drive it as it was. When i got home i referenced the Hertz luxury vehicles vs compass and it was actually a downgrade. Upon return i complained & requested a decrease in my daily charge for 7 days n was given a $20 discount which is about $1.50 per day discount which was a joke. Never again will i rent from Hertz! Kayak needs to eliminate thier agreement w Hertz,this is the 2 time in 6 months ive been duped by Hertz.

Paid for premium car. Did not receive premium car. Was told that is all that is available, after I called the day before to confirm the rental details.

They made pick up and drop off so easy

Poor customer service, overall. Mary is not a type that should be at the front helping people. Pickup was frustrating to say the least, last time we will be picking up at that location