Jeep car rentals in White Plains

While Payless advertise a 100% smoke-free fleet rental car had definitely been smoked in. I tried to clear the air every time I got in it losing a can of febreze but could never overcome the smoking stench. Additionally, the car had numerous dings and the transmission made noise whenever it was in gear. The car definitely had mechanical, cosmetic, and smoking odor problems.

Good experience, everything was handled efficiently and on time The shuttle was ready to pick up to and from airport. The car we got was very basic so at times it struggled to drive uphill but we made it.

The overall was experience was terrible. The price quoted for the rental was correct. They quoted me $16.88/ per day for insurance but charged me more than $70.00/ day. The contract is all in Spanish, so it is hard to determine what the charge is. I found out when I check my card statement. I immediately went to the office in Merida to resolve it but was told they (1) did not understand English well enough, and (2) they could not do anything about it. The car was high milage, the sides and rear of the car were scratched, the interior seating was badly stained and dirty. they said they had no better vehicle available. I will not do business with Payless ever again. I also question the value of using Kayak in the future. Note, I insure to two late model vehicles for about the same amount over 6 month period then they charged for 15 days. This should be a crime.

The car smelled like smoke.

I wasn’t pleased that the check engine like came on during the time I had the vehicle

I'm very happy with the entire experience. If I need another car I'm definitely going back to White Plains hurts thank you

Quick and easy

Used my own EZpass transponder and still got charged for tolls by Budget

Car smelled of smoke, car was dirty when issued.. did not fix. Budget staff automatically applied every fine to us, we had to negotiate and lead them through the fact/logic process of the actual qualifiers for the fees to be dismissed. Several of the staff were not happy to service. The gentleman who checked us in on return did help us fight to remove unfounded automatically applied fees (hundreds of dollars). I wish Budget staff all the best!

it was busy, but the man at the counter was super nice and helpful.

Great staff. Quick and easy. Changed car 2 times with no problem. Great

Signed up for/ reserved a car size (economy I believe) that they were out of upon arrival. I reserved this car about a month ago. Got a larger car, that I did not need for no extra charge. Problem with this was that the gas mileage was not that good, thus having me pay more money at the gas pump, which we all know is not great these days. Upon return, outside attendant checked me in, said I would get a receipt to my email, but it never came. While in the airport, I went back to the counter a while later, only to listen to the Avis female attendant dropping the “F bomb” to other attendants about something, and I then told her that I had not received a receipt of return. She called the outside attendant and he had not closed my account as he said he would. This ended up causing me to pay more than I should have since I returned the car much earlier than what it was timed out for. Very poor customer service I would say. I would be glad to hear from you thru my email here.