Mercedes-Benz car rentals in Warsaw

I ended up not renting it at all!! They tried to extort me for $1500 for “insurance “ because they said the insurance your site sold me wasn’t valid. I hope I don’t see any charges on my card because I never used their car I went with another company nearby. Total scam.

The pick up was horrible, my daughter got sick from waiting outside so long. We waited for an hour to get picked up from the airport. That is unacceptable. And the hidden fees are ridiculous. I'm unimpressed

Scam!!! Rental was suppose to be $77 dollars. They told me they would charge me an additional $75 to use my debit card. And place a $1000 hold on my card depending on my insurance deductible. I then asked if I could cancel. They said yes. And once I went through the steps to cancel they said I didn’t qualify for a refund. Now I have to dispute it with my bank.

Total SCAM! No car available, waited on hold for over 30mins just to have young guys laughing. Total SCAM!

Good customer service

Very misleading pricing. They advertise unlimited miles, but it isn't. Charged me $74 for crossing just over the state line into Wyoming, then $.20/mile for every mile driven over 200. They track you, and sent me an email when I crossed the state line saying I violated their policy. Shuttle is very spotty; had to wait 15 mins at the airport, then 25 mins after I returned my rental car.

Good

Not all the expenses were clear. They took a picture with a cellphone of my credit card both ways in from and behind that makes my feel insecure. They didnt tell me about transit restrictions at the beginning, and they were unable of get a permission. The worse experience

Was not able to get a car

There is no rental car at address provided. I lost my time and my money

I CANNOT RENT THE CAR FROM THE COMPANY I WILL NOT USE HERE AGAIN.

They are a scam, address does not exist and phone number is not answering

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This was actually a nightmare. We reserved the car weeks in advance. We get there and the man working at the desk was incredibly rude. My boyfriend has an international license - I made the reservation to pick up the car. We came prepared with someone who has the license to get the car, but because I made the reservation and pre-payed the $160 they refused to loan us the car. He stated that in order for us to take the car, we would need to pay an additional $650. I asked the gentleman to NOT cancel our reservation so that we could go and figure out what we were going to do, as it was 11pm and there were not many options. Luckily we found a very kind person working at another car rental service that was able to help us. When I went back to let him know what we had decided on, he stated “I already cancelled your rental- you likely won’t be refunded for more than 1/5 of your trip.” First of all, I had never requested for the rental to be cancelled, so if we had decided to stick with Sixt, we would have been completely screwed. On opt of that, I still have not been contacted by Sixt and have not received any refund whatsoever. I needed a rental to get to a wedding. Instead of paying the $150 that I had pre-paid, it ended up costing me over $500 for a rental. Thank you Sixt for making my experience a living hell.

Great place to rent a car at Warsaw airport, super easy pick up and after hours return

When I arrived the person at the counter informed me that my car was given away and they had no car for me. I tried to contact the insurance provider to refund my funds as the services were never provided but haven’t heard back. If you can assist in this process it would be greatly appreciated.