Mercedes-Benz car rentals in Warsaw

They did not tell us that the location was "allied car rental," and they gave us an incoorect address. When we finally found the place to pick-up our "Standard Car" we were told it was a golf-cart, & they charged us to upgrade to a car. Bad business practices.

Clearness of the car and quality of the car- it was loosing power.

Gas was great but car was too small and seats were too low.

When I arrived at the Tulum Airport, there was another 600$ USD to pay for assurance and another 2500$ USD of deposit. I reserved a SUV and they gave me a little car cause the SUV was already rented and there was no more in the parking. I'm really not satisfied and it was the las time I rent a car here.

They would not rent the car to us

Advertising and contract was for unlimited mileage and was told at pickup that I was limited to 150 miles per day

They are a scam, address does not exist and phone number is not answering

easy to deal with. vehicle was great

less than I expected: first I had a car not in accordance with my order. In addition I asked to turn the car around at 10 am and I turned it around at 9:30 pm . for this delay I paid the equivalent of $34 twice as much as my order

I have a MAJOR COMPLAINT. I booked a car through Kayak. I was given an INCORRECT PICKUP ADDRESS on both the website AND in a confirmation email. The incorrect address I was given was: St Peters Street Maidstone, ENG, United Kingdom ME16 0SN This is conveniently located near a train station, and that is a major reason I booked. But there is NO EUROPCAR at that address! Instead, upon turning up, and calling Europcar for help, I found out that the real address is: Units 4, 8 Union Park, Maidstone ME15 9XT This is MILES AWAY, and it required a half-hour taxi ride for me to get there. --- Now, there was a separate issue, that I accidentally made my booking for the wrong date! I intended Tue 12 Nov, but accidentally booked Tue 19 Nov. I did not notice this mistake until after I had made the inconvenient, expensive journey from the incorrect address I was given to the correct address. Europcar there were able to help me with a new booking, and I cancelled the old. Notwithstanding the above, I would like to know how you will remedy the problem of the incorrect address shown on Kayak and in confirmation emails, and compensate me for inconvenience that caused.

When I returned the car hire early I got no refund bandits

Dealt with Denny and Gareth at pick up and drop off Both were extremely helpful and would give the 10/10 for customer service and assistance thank you

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This was actually a nightmare. We reserved the car weeks in advance. We get there and the man working at the desk was incredibly rude. My boyfriend has an international license - I made the reservation to pick up the car. We came prepared with someone who has the license to get the car, but because I made the reservation and pre-payed the $160 they refused to loan us the car. He stated that in order for us to take the car, we would need to pay an additional $650. I asked the gentleman to NOT cancel our reservation so that we could go and figure out what we were going to do, as it was 11pm and there were not many options. Luckily we found a very kind person working at another car rental service that was able to help us. When I went back to let him know what we had decided on, he stated “I already cancelled your rental- you likely won’t be refunded for more than 1/5 of your trip.” First of all, I had never requested for the rental to be cancelled, so if we had decided to stick with Sixt, we would have been completely screwed. On opt of that, I still have not been contacted by Sixt and have not received any refund whatsoever. I needed a rental to get to a wedding. Instead of paying the $150 that I had pre-paid, it ended up costing me over $500 for a rental. Thank you Sixt for making my experience a living hell.

Great place to rent a car at Warsaw airport, super easy pick up and after hours return

When I arrived the person at the counter informed me that my car was given away and they had no car for me. I tried to contact the insurance provider to refund my funds as the services were never provided but haven’t heard back. If you can assist in this process it would be greatly appreciated.