Toyota car rentals in Quito

I just loved all the attention given to me by the Enterprise staff. Jorge shared his whatsapp number and promptly replied all of my queries.

Great people

I reserved a car for 6:00 am. Got there shortly before then and nobody was there. We waited until 6:20 am before asking the man at the Europcar window what was going on and he informed us that Alamo does not do single day rentals. This is not a 24 hour service, and they do not respect reservations. Do not use.

Base rental reservation was excellent, but they demanded 'mandatory' added insurance which more than doubled the price. DON'T EVEN BOTHER, Uber is much cheat for what we needed.

I rented a car but when I got to the check in at the airport there was no one there. So I had to take a taxi. Still need my money back

It has been so difficult with the rental details, that I decided to cancel the reservation and to use taxis instead. Sixt in Quito did not honor the price or condition that I agrred to when reserving the car thru Kayak several weeks before the trip.

I have rented a car once before with Sixt in California, and everything went smoothly. Not so this time. I made a reservation for a car in Quito, Ecuador. Within a couple minutes of making the reservation (not before), Sixt let me know about a mileage limit, which turned out wouldn't be enough for the trip I wanted to make. I tried calling Sixt locally in Ecuador, internationally at their 888 number, as well as tried to cancel the reservation through the booking agent. None of it was successful: Sixt never answered the phone locally; the international number would not connect me to an agent (the call dropped 3 times before I gave up), and after an hour messaging with Priceline / Kayak, neither was able to resolve the issue. I eventually opened a dispute with my credit card company, which has temporarily refunded me the reservation money, but the official dispute can take months to resolve, and I don't know what the final verdict will be. Overall, I'm extremely disappointed with Sixt this time around.

Terrible. Don't do it.

They don’t actually have cars in their lots. They didn’t honor our request because they didn’t have a car, but upon spending the afternoon there trying to find a solution I found out they never have cars there, and usually deliver with delays or can’t deliver the car on the reservation and while hike the prices up to give an “upgrade”.