Jeep car rentals in Overland Park

Terrible

While Payless advertise a 100% smoke-free fleet rental car had definitely been smoked in. I tried to clear the air every time I got in it losing a can of febreze but could never overcome the smoking stench. Additionally, the car had numerous dings and the transmission made noise whenever it was in gear. The car definitely had mechanical, cosmetic, and smoking odor problems.

Good experience, everything was handled efficiently and on time The shuttle was ready to pick up to and from airport. The car we got was very basic so at times it struggled to drive uphill but we made it.

All went well according to our plan with pick up and drop off with friendly customer service, and I’m very pleased with the staffs.

My reservation was canceled when I got there to pick up the car

Heather was amazing in Palm Springs

They didn’t have a car when I showed up for pick up. And worse yet they sent me to an 800 number instead of find one at another location. Bad form.

First I was overcharged apparently one extra hour cost is $197 which was incorrect and I got that removed. So many fees and add on charges my bill was then $486 which was still over $200 more than quoted. Bad deal from you!!

Fast and friendly.

Told us to go to a wrong enterprise. When we got the other one, they didn't have a car for us stating that "their internet services and in store service don't keep up to date. It took 1.5 hours to get a car.

Was able to get in quickly the were very friendly

Made a reservation back in early March 2021 for a Chevy Suburban or equivalent for a road trip I was going to take with my family. Went to pick up my rental 4 months later in July 2021 and they try to give me a Lincoln Navigator. The Navigator may sit the same amount of people but it definitely does not have the storage space of a Suburban/Expedition/Yukon XL. This wasn't going to work for my family as I think the Navigator has less storage capacity than my Buick Enclave. Unfortunately, they didn't have any Expeditions available in the entire KC Metro area. Very upsetting to make a reservation 4 months in advance and then not get what you reserved! They could have called or talked to me at any point during the week that they wouldn't have something instead of me having to make last minute changes for my family's road trip.