Jaguar car rentals in Minneapolis

Jenn was terrific!

I was pleased with everything except that they marked off the on me the same minute windshield ding that was noted in the previous damages list when I picked up the car, presumably because I had added insurance, so they can file another claim. Possibly just an error, but judging from the previous reviews it seems suspicious.

I was very pleased with the unexpected SIGNIFICANT upgrade -- I originally had booked a convertible, expecting just a Mustang convertible, so you can only imagine how happy I was when I arrived at the counter and was upgraded to a relatively brand new BMW Z4 at the same rate! Even better, with the original reservation, I would have had to return the car the next day by 7:30PM to the Orlando Airport and be charged two days' rate (my pick up was at 5PM Saturday, needing to return by 7:30PM Sunday and otherwise see a MASSIVE rate hike from ~$150 to ~$600). However, because of the change in vehicles, I could return it on Monday by 5PM for the original rate of ~$150 at the hotel I was staying in, saving me a LOT of hassle. I imagine Sixt may have lost some money with my reservation, but a great experience from start to finish.for me!

Competitive price. Seamless pickup and drop-off experience

I had to wait over an hour for the only person working the rental desk at the hotel to show up. I kept calling and he said 10 more minutes and I will be there.

They took forever!!!! I have never booked with them because of the line I see everytime I get into LA but I just happened to land at 1am and thought it wouldn't be busy but we had to wait 2 hours for a car... ridiculous.

Wish the extra day needed to return the car was at the same daily price as the original price booked.

The lady at the desk was brutal. I wanted to change my booking from three days to one day. She said she couldn’t do it. On top of that she insisted on charging me for three days insurance. There was no effort to work with me.

Pick up was chaotic with several cars untenable due to smoke smell. No one to help with pickup which resulted in having to take a larger size car and being told on exit that it would be more expensive. Car we choose was also only 1/2 full w gas. Drop off was totally different. The desk staff was very helpful and made sure we were not up-charged or charged for gas we didn’t use. Good customer service.

My flight was delayed that day and I decided to rent a car at the last moment, but put in the next day, rather than that same day. Hertz refunded my money for the rental after I cancelled, even though they did not have to.

My flight was delayed by 5 hours, and the Hertz staff did everything in their power to get me a car as quickly as possible so I didn't miss the wedding I was flying into town for.

Horrible! I had to wait 4 hours to receive my car after the person at the desk said it would only be 30 minutes

The wait for the shuttle to pick up the car took ~30 min 15 min would have made this part of the review Excellent

The entire experience before renting caused me cancel before receiving the car

Everyone was super friendly and super helpful

They didn’t give me the vehicle they didn’t even try to help I had to rent another car for $900 and I wasted 4 hours

They didn’t have any cars for anyone. Terrible experience. Will never use them again

Pick up was poor. Customer service told me to go sit down my car wasn ready. Wouldn't take the time to discuss if a similar car would be available. Just repeating go sit down. Waited nearly 30 minutes to get a car. When I finally got my papers there were several cars that were the exact same make and model as what I got sitting in the row.

Staff were very friendly.

The Bluetooth wad unfamiliar to me and the guys got it working for me.

Enterprise was closed when we arrived, no one told us they closed at 5, even though we clearly stated our plane arrived at 430. Had to book with hertz and eat a $70 Uber ride.

I didn’t use Avis

They / you told me to drop off the car in the wrong location. When I went to drop it off, they told me “it’s actually not here but somewhere else”. So i then had to go there. That screwed up my day a lot.

Searched for and wanted the airport in MSP however, it was booked offsite, charged $100 to correct it. Long line at pickup with only one person working, Once checked in I was sent to another long-understaffed line.