Toyota car rentals in Kalispell

While Payless advertise a 100% smoke-free fleet rental car had definitely been smoked in. I tried to clear the air every time I got in it losing a can of febreze but could never overcome the smoking stench. Additionally, the car had numerous dings and the transmission made noise whenever it was in gear. The car definitely had mechanical, cosmetic, and smoking odor problems.

Good experience, everything was handled efficiently and on time The shuttle was ready to pick up to and from airport. The car we got was very basic so at times it struggled to drive uphill but we made it.

The overall was experience was terrible. The price quoted for the rental was correct. They quoted me $16.88/ per day for insurance but charged me more than $70.00/ day. The contract is all in Spanish, so it is hard to determine what the charge is. I found out when I check my card statement. I immediately went to the office in Merida to resolve it but was told they (1) did not understand English well enough, and (2) they could not do anything about it. The car was high milage, the sides and rear of the car were scratched, the interior seating was badly stained and dirty. they said they had no better vehicle available. I will not do business with Payless ever again. I also question the value of using Kayak in the future. Note, I insure to two late model vehicles for about the same amount over 6 month period then they charged for 15 days. This should be a crime.

The customer service was excellent!

THEY LOST MY RESERVATION AND SAID THEY WILL DO THEIR BEST TO ACCOMMODATE ME AND GET ME A RENTAL THAT SAME DAY BEFORE THEY CLOSE. THAT WAS ALL THEY COULD DO AND I NEVER HEARD BACK FROM THEM AGAIN! I MADE MY RESERVATION 26 HOURS BEFORE AND THEY COMPLETELY LOST MY RESERVATION!!!!!!!!!!!!!!!!!!!

It’s really easy to set up and use the data comfortably

Great staff in Kalispell

Service was great. Staff was friendly, professional, and expedient with check in/out and shuttling to/from airport. Only complaint was average cost per day for vehicle, but pricing high for all vendors at the time of this rental.

Although Dollar was off airport, it was a quick shuttle ride. I was pleasantly surprised by the great customer service, perfect Subaru Outback and no issues what so ever. I would definitely use again.

Pick up was fast and easy.

Got off to a rough start as we had to wait for an hour and a half to get our car after we checked in. The attendant said that the car was being cleaned and should be ready in 15 minutes. She would call our name when it was ready. We, along with others, waited and waited. The attendant would disappear unless new customers were at the counter and another person would come out every so often and call a name. Our name was never called. Finally, after over an hour, I caught the attendant before she disappeared and told her we had been waiting a long time. She asked me my name and I gave it to her. She then looked and said, "Oh, you already picked up your car!" I said obviously, we hadn't. She said so and so called your name. I didn't argue. She couldn't figure out who had gotten "our" car, which she said was a Kia Soul, a lower model than what we reserved. Finally, she gave up and said "I will just have to give you the Buick Envoy," which turned out to be a little bit better for us than the sedan we had reserved. This was good since we were going to keep it for 16 days (and ended up driving 3500 miles). When we turned the car in, the amount billed was less than I expected. The receipt showed that they didn't start charging us until 3 days after we picked it up. I don't know why they did this (no explanation), but it made the initial hassle worth it in the end.

Wanted a Ford Edge, got a Toyota 4Runner that got 15-20mpg relatively a gas hog, only redemption was it has shift on the go was nice through Sequoia NP, and radar cruise control, was nice where traffic is light on esp 2 lane US hwy's.

Easy to return and pick up car. Friendly staff

My flight was canceled by the airline and rescheduled for the next day. I call the car rental company and offered to pay for the entire car rental at keep the original dates even though I was going to be one day late. Meaning I'd have the car for one day less. I was told they wouldn't keep my reservation since I couldn't claim the car within 15 hours of my original time/date reservation. To make it worse they had no other cars for me when I arrived the next day. Made my trip diffcult. Bad service. Wouldn't reccomend.

Grace and John at Kalispell gave excellent customer service. They were able to secure a car for me when I changed the date even though not a lot of cars were available because it was a holiday.

Our rental was priced right and pick up was perfect. We were very satisfied with everything.

It was great but a bit expensive.

They had exactly the car they promised and was smooth process.