Jeep car rentals in Henderson

Terrible

While Payless advertise a 100% smoke-free fleet rental car had definitely been smoked in. I tried to clear the air every time I got in it losing a can of febreze but could never overcome the smoking stench. Additionally, the car had numerous dings and the transmission made noise whenever it was in gear. The car definitely had mechanical, cosmetic, and smoking odor problems.

Good experience, everything was handled efficiently and on time The shuttle was ready to pick up to and from airport. The car we got was very basic so at times it struggled to drive uphill but we made it.

They did not have a car ready. Would have had to wait 2 hours. I heard a gentleman say he had been there 3.5 hours. Got a car someplace else. The workers wee great, professional and kept their cool. Not having a car ready was the issue.

Service

Easy pick up and drop off I was pressured to purchase insurance despite having my own coverage Charged extra because of paying tolls before hand because driving outside San Juan Charged extra for a second driver Paid more than double the price quoted

Everything was good excellent customer service car was almost new

Less hard sell on tolls, insurance, upgrade

There were hidden fees, extra charge if you don’t buy the insurance from them ! 8$ per day + the amount that you see on Kayak

Excellent vehicles for great price. Could have more shuttles or larger shuttles to carry larger groups with luggage

I like most the cleanliness of the car.

Very good

It is what it is rental car rates are high. Service was good, car was clean

I would like that when you book a rental and prepay it… they tell you all the information before you go to counter. I prepaid on line and at the counter they asked for credit card since Debit card not good for them…. So I couldn’t get a car and they couldn’t refund my money…. So I lost this money and didn’t get a car

It was nice to be able to pick up at an off site location (the Las Vegas Airport Car Rental center is a whole complicated thing). The people were very nice at the location but they gave us a car that smelled bad and had a "maintenance required soon" light on. I went back and asked them about it and they took the car "around back" and did some kind of "disinfectant" treatment to address the smell. That did make it better but the car was actually filthy --spots on the seats, missing floor matt, dusty, just generally not very clean. They also told me the maintenance light was fine because the car didn't need maintenance for another couple thousand miles. Of course as soon as we got on the road and drove 100 miles toward our destination, the light went from "maintenance required soon" to "maintenance required".....we ended up spending 2 more hours at the Hertz in Tucson, AZ switching out the car. The people were great and helpful but we got another dirty car--dusty and the interior wasn't clean My final complain was that unlike most other major car rental companies I've rented with lately that allow you to have your spouse as a driver without an additional charge, Hertz charged $12 a day. Between the unimpressive, dirty car(s) and extra time required to switch out the car that needed maintenance, with no accommodation offered, I won't be renting from Hertz in the future.