BMW car rentals in Hayward

I had given flight number and my car was reserved at the wrong airport. I called Alamo and they told me I was out of luck. So I got gauged by Avis

Easy to Order but the 1/2 hr wait for counter staff to work without internet was a pain. Staff were doing their best at the time. Just lucky it was a sunday

Mr. Phil was very friendly, helpful, courteous, and professional. 10/10!

Jenn was terrific!

I was pleased with everything except that they marked off the on me the same minute windshield ding that was noted in the previous damages list when I picked up the car, presumably because I had added insurance, so they can file another claim. Possibly just an error, but judging from the previous reviews it seems suspicious.

I was very pleased with the unexpected SIGNIFICANT upgrade -- I originally had booked a convertible, expecting just a Mustang convertible, so you can only imagine how happy I was when I arrived at the counter and was upgraded to a relatively brand new BMW Z4 at the same rate! Even better, with the original reservation, I would have had to return the car the next day by 7:30PM to the Orlando Airport and be charged two days' rate (my pick up was at 5PM Saturday, needing to return by 7:30PM Sunday and otherwise see a MASSIVE rate hike from ~$150 to ~$600). However, because of the change in vehicles, I could return it on Monday by 5PM for the original rate of ~$150 at the hotel I was staying in, saving me a LOT of hassle. I imagine Sixt may have lost some money with my reservation, but a great experience from start to finish.for me!

Quick and easy pick up and drop off. All I had to do at pick up was give them my name, and everything went smoothly. The only suggestion I would make is, ask the customer if they would like a short demonstration of some basic functions of the vehicle (i.e. lights, have you ever driven a vehicle with push to start/stop? etc.)I realize some of it is common sense, but...

The price it's okay but the cart wasn't contfy

Rented a car in one state and returning it in another state. The car given to us was so stinky of smoke - I was told that they had a no smoking policy. As we were non-smoker, we were happy to hear of the policy but little did we know, the car smelled so bad. We drove with window down even it was cold, and we had drive 71/2 hours in one day, second day was another 6 hours. Not the most pleasant experience. The staff was nice, but the car was not.