Toyota car rentals in Arlington

Great. Return was easy.

Excellent. But they should have told me there was a toll sticker on the front window.

Excellent service.

Angel was very nice and helpful during check out. No issues with return.

all was excellent. still too expensive but that's what it is

Fast, helpful, considerate.

Everything was good with the car. We had extra charges that were billed after we returned the car. They called our pre paid rental through kayak (pre paid token) apparently it was not including other fees. So be vary when it is advertised total price.

Originally we hired a Tesla, I recieved a call a few weeks out and was advised that their shipment of Tesla's wasn't coming so instead I would be getting a Toyota Corrola or similar. I asked if there was a better option for the same price as in terms of comfort and style, the Corolla wasn't quite at the same level as a Tesla. I was told "no" that was my only option. In the end, we were given a KIA Cerento Hatch, which is worse than a Corolla in terms of style if toy ask me. Practical, but small, for 4 people with luggage, will not be doing that again.

Antonio, when I picked up my car noticed my return location was not correct and he made an adjustment. I would not have noticed that. I am very grateful that he did that. Thank you.

Good experience, everything was handled efficiently and on time The shuttle was ready to pick up to and from airport. The car we got was very basic so at times it struggled to drive uphill but we made it.

The overall was experience was terrible. The price quoted for the rental was correct. They quoted me $16.88/ per day for insurance but charged me more than $70.00/ day. The contract is all in Spanish, so it is hard to determine what the charge is. I found out when I check my card statement. I immediately went to the office in Merida to resolve it but was told they (1) did not understand English well enough, and (2) they could not do anything about it. The car was high milage, the sides and rear of the car were scratched, the interior seating was badly stained and dirty. they said they had no better vehicle available. I will not do business with Payless ever again. I also question the value of using Kayak in the future. Note, I insure to two late model vehicles for about the same amount over 6 month period then they charged for 15 days. This should be a crime.

The price is very good but it takes a long time to deliver the car

Everything was great

👍

They gave me the wrong car said it was a 4 by4 and over charged and I had to argue and prove from Jeep dealer it wasnt to get a charge.

Everything was great, except knowing where to go after landing. I had to call to find out and it took a little while.

There was nothing good about ace, they have bad customer service.

Mostly good experience, They didn’t have the mid size car I paid for, so they offered a van, which actually worked out better. But I did have to wait like a half hour to get it. Other than that everyone and everything was great. I would use them again.

Their support is non-existent. Just pay the little extra to go with a bigger brand and avoid this one.

Easirent was not at airport. It’s halfway across Austin. I abandoned the car pickup and got an UBER to our airBnB instead. When I went to pick up the car later on my second Uber I found it in an industrial park area, which wasn’t terribly concerning, but it had a couple red flags. Just not a place I would want to bring my family. Finally when I arrived the scene was utter chaos. I saw an employee walking around looking for a car clicking the key unlock to locate it while dozens of customers looked destitute and as frustrated as I was with the experience of not finding their car at the airport. As I walked inside I found a waiting area full of crying children and families waiting for cars and a line of the drivers about 8 deep with no one at the counter answering questions. It was then that the same employee from the parking lot walked back in and stepped behind the desk to continue what sounded like a frustrated conversation of a desperate customer to just take the quickest option to get a car and leave. After trying to ask the sole employee what the odds of getting my car in the next hour or two was I decided that I wasn’t prepared to do business with this company and ordered my return Uber to the airBnB and ordered a Turo car for the rest of our visit with a brilliant experience. Hugely disappointing overall. Would not recommend. Please avoid. I haven’t chased down the couple hundred of dollars that we lost on the reservation and not getting a car yet, but I’m not holding my breath.

Awful! Just awful! Too far from the airport behind a gun range. Dirty office up stairs. Rude workers.